Time Warner Cable Phone Service Consumer Reviews - Page 5

Received unsolicited offer by telephone for new cable telephone service for additional $5 per month for 12 months, afterwards going up to $30 per month. Later spoke to knowledgeable customer service dept supervisor who said that was untrue, there is no such promotion and that sales has been known to lie to get new customers. Wasted one hour of my time. Watch out.

HUNTINGTON BEACH, CA -- What a great country! What a horrible company! I've taken off work twice in the past 2 months, to be present for a SCHEDULED install. Both times no one showed up and I was told that it wasn't scheduled for that day! I've never come across a bigger bunch of incompetent liars! Unfortunately, I don't have any other options. The higher ups in this company need to wake up.

OHIO -- Time Warner Cable has lied to me about prices, only to tell me that the promised price is ridiculous and would never have been promised to me, and that I am crazy. I'd write more, but I'm on hold with them right now...

WINNETKA, CALIFORNIA -- I have Time Warner for both my internet modem and digital phone. The guy who sold it to me, came to my door, was very nice and professional, and I wanted to reward his hard work. I'm a salesperson too and I understand how hard it can be. THE SERVICE SUCKS!!! Just yesterday my service was down several times, no phone, no internet, nothing. Calling TW got no response. I don't want to go back to AT&T for the phone but if someone can give me an alternative to this crap, I will gladly take it.