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Time Warner Cable

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592 Reviews & Complaints

Company Contact Info
Contact Info: 290 Harbor Drive | Stamford, CT 06902 | www.timewarner.com

Top Customer Complaints & Reviews:

Time Warner Cable is a monopoly. They get you coming and going.
I called in to inquire about a bundle package with Time Warner Cable and the rep was very nice and after 45 minutes she set me up with a bundle consisting of select on-demand channels, in state phone service & road runner light PLUS HBO, Cinemax & Showtime free for 6 months & free installation all for the wonderful price of $65.43 a month...
Documented below is a log of my 2+ week saga to have Time Warner fix my phone and internet service.


Latest Reviews:

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Waiting more than 5 months to get a refund on my account - Cable service
APPLETON, WISCONSIN -- I have been trying to get a refund on my account since 1/19/13 . I set up cable service in my dad's nursing home where I was ...
-- Informative Posted by Cndrle on 06/16/2013

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Came Late - Wifi, Cable, Phone Service -- Complaint Posted by Barbielove360 on 06/14/2013

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Don't Trust Time Warner Cable
BROOKFIELD, WISCONSIN -- Absolutely forget about this rip off company. I know they over-charge us, but what happened to me is unacceptable. They gave ...
-- Informative Posted by Jfukuyama on 06/03/2013

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Go With Dish Instead!!!
BELMONT, NEW YORK -- Since having Time Warner Cable I have had nothing but issues with their service. I pay around $200 a month for services from ...
-- Complaint Posted by Tanfa971 on 05/30/2013

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Time Warner Cable is a Joke!!! - Cable/Internet/Phone
GREENSBORO, NORTH CAROLINA -- Time Warner has the worst and when I say the worst I mean horrible customer service, No compasion with the Csr it seems that ...
-- Complaint Posted by Joshuagordon76 on 05/23/2013

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Don't Get Time Warner!!!! - Cable/Internet Bundle
VALENCIA, CALIFORNIA -- I have owned a Time Warner cable/internet package for about a year and a half now - with problems the ENTIRE time. For starters, ...
-- Complaint Posted by C.chafee on 05/09/2013

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Incompetent, Possible Fraud - Billing/Collections
CHARLOTTE, NORTH CAROLINA -- I paid my Time Warner Bill 2 days ago and gave them an advance payment with my debit card to be deducted on 5/22/13. This morning ...
-- Complaint Posted by Shlbycindy43 on 05/05/2013

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Poor Service and Cannot Get Refund - Customer Service
KENTUCKY -- I was a TWC customer for over 10 yrs. Lived in big city then moved 50 miles from the city to small town USA. Took TWC with me. ...
-- Complaint Posted by Bstore on 04/27/2013

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Time Warner Is Horribly Unreliable - Home Internet
EL PASO, TEXAS -- I am paying for 20mbps download speeds. That's all. Just some decent internet. If you could just give me 16 or so reliably, that's ...
-- Complaint Posted by KODudna on 04/13/2013

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Mistreatment of Their Customers,disgusted by Their Service
CORONA, CALIFORNIA -- I have been a customer with Time Warner ever since they took over Continental cable. Since the beginning, we have had an ongoing ...
-- Complaint Posted by Lld56 on 04/03/2013

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Time Warner Is Only Nice To "New" Customers. - Tv/Phone/Internet Cable Service
CHARLOTTE, NORTH CAROLINA -- I have been a Time Warner Cable customer for several years. They had a great deal when we signed up initially but after 12 months, ...
-- Complaint Posted by Pwalko on 04/01/2013

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Angry/Unsatisfied Customer - Cable & Internet
DALLAS, TEXAS -- Cable always cutting off, like they're ALWAYS having service issues. Once it reboots it takes FOREVER and a day to get reception. ...
-- Complaint Posted by Y07keisha on 03/12/2013

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Time Warner Has No Shame - internet
SAN ANTONIO, TEXAS -- Time Warner has no shame. My beloved cousin died in early November, and I have been trying to close out her account since then. ...
-- Complaint Posted by Jim_neal on 03/06/2013

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Worse Customer Service -- Complaint Posted by Offalycute on 02/22/2013

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Bad From The Start - Internet Installation
WINSTON SALEM, NORTH CAROLINA -- I decided to use Time Warner Cable for my Internet provider. Got everything together and went to pick up my modem from the local ...
-- Complaint Posted by Rockhill6314 on 02/20/2013

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