3rd Straw was the Last
CHARLOTTE, NORTH CAROLINA -- This is my complaint letter to Tire Kingdom Customer Service:
This was the final straw.
I have been a Tire Kingdom customer for several years now; but apparently I'm not a valued customer.
Straw ... read full review2 Replies - Latest reply on 08/02/2010
CAPE CORAL, FLORIDA -- I brought my truck in to have new tires installed and not only did they mount one of them wrong (which nearly caused a blow out), they put different weights on each tire so that it was out of balance within 4 months of being installed (costing me money to have new weights installed, realigned and balanced) and they broke off two lug nuts which I also had to pay later to fix. The service the day of was BAD, the work was amateurish and I had to wait 7 hours WITH AN APPOINTMENT to add insult to injury.
DO NOT TAKE YOUR VEHICLE TO THEM UNLESS YOU WANT IT TO BE LESS SAFE THAN WHEN YOU BROUGHT IT IN!!! I will be writing a formal complaint to their company head quarters.
Defective Oil Change
SARASOTA, FLORIDA -- I drove in for an oil change at Tire Kingdom. This was accomplished and I was on my way. Within 3 miles, smoke, smell, and a red warning light appeared. Diagnosis was provided by an auto repair shop ... read full review
They should be put out of business. They rip people off. They treat peoples cars like garbage, their mechanics don't even know what they are doing. Please try not to bring your car to a Tire Kingdom. 2 Replies - Latest reply on 04/25/2010Add reply
WEST PALM BEACH, FLORIDA -- I brought my car to Tire Kingdom and these people messed up my wheel stud and cross thread my lug and would not fix it. The regional guy call me the next day after making a complain and was so ignorant, he being in that top position don't even know how to talk to people himself. I will never bring my car to another Tire Kingdom and I wouldn't advice or recommend anyone to, he called me from phone number 561-702-7899. The Tire Kingdom is on north jog road in west palm beach fl.
Very bad service and customer service, I have being going to Tire Kingdom for years but I realize what everybody being telling me not to use there services, find someone to work on your car or take it to the dealer.
Rip Off Artists
Tire Kingdom is the biggest Tire store in USA, as well as RIP OFF ARTISTS. This company thrives on passing the buck on complaints. It is really not the store managers faults, as I used to be one. So if ... read full review
Never Get An Oil Change Here
TAMPA, FLORIDA -- If you want a quick 20 minute oil change, this is not the place. They are not going to handle your oil change and this is it. They will make you sit in the waiting area for hours while they rip your ... read full review3 Replies - Latest reply on 01/01/2010
2380 S.W. 2 ST., FLORIDA -- For the last two times that I change the oil, I notice the oil warning light went on, a few days after. Today 11-19-09 I change oil at the same Store #76 and I was suspicious because my car was not burning oil, so I check the oil immediately and I found that the reason of low oil was because the Company was putting only two quarter of oil.
Therefore putting the engine in danger zone.
How can people trust theirs car to you?
ZEPHYRHILLS,FL -- My son that is 17 went to have his oil changed and have a front end alignment done. He took the 3 year plan as they gave him a discount as the store has just opened and the Grand Opening has yet to happen, ... read full review5 Replies - Latest reply on 11/08/2009
NORTH AUGUSTA, SOUTH CAROLINA -- I went into Tire Kingdom for tires,9 days later I got my vehicle back. I pick up my vehicle, Only to my surprise the manager told me that his mechanic broke a part on my A/c unit(the compressor).I was with out my car for 9 days. I got the run around from day one. I will NEVER do business again their. Of couse the customer center(head quarters)was no help. The a/c unit was fix, so they say it was replace without costing me. but what a price I had to pay being without my car.Add reply
SALISBURY, NORTH CAROLINA -- I went to Tire Kingdom in Salisbury NC on 11/9/07 .
Wanting two new tires, All 4 wheels aligned, the brakes checked for wear and an oil change.
About an hour later I got a call telling me the brakes had quite a lot of life left.
I declined replacing the brake pads. I signed the document authorizing the work to be done with a $4.00 shop charge ( For consumables they tell me )
Upon returning to pick up the car:
What I got was an inflated shop charge from $4.00 to $14.00
Two $20.00 charges from nowhere ??
Just an alignment check done nothing actually fixed. (But a full charge for a 4 wheel alignment on the bill)
A single print out still indicating the car to be in need of alignment.
They were unable to produce the before alignment printout.
All four tires inflated to 70 psi. ( I found this out after a short ride at 50 mph)
I did not pay for the alignment , shop charge of $14.00 or the $40.00
We took the car to another company to have an alignment done, and sure enough his starting numbers were the same as Tire Kingdom had tried to send out the door with.
Paid Services Not Being Performed
METAIRIE, LOUISIANA -- On Friday, 10/19/07 I went to this establishment for a wheel alignment because my vehicle was pulling hard to the left & the steering column was not aligned (this diagnosis made by my regular mechanic ... read full review1 Replies - Latest reply on 08/19/2009