Tire Kingdom - Page 3

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1.3 out of 5, based on 12 ratings and
38 reviews & complaints.

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Don't Know Why You All Were Treated So Badly.
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Rating: 4/51
SOUTH MIAMI, FLORIDA -- I really don't know why the folks who are ragging on Tire Kingdom didn't just go to another location. The location near where I live (South Miami, FL) has always treated me fairly, and given good prices and service. I expect the problems they encountered were due to the location's management.
     
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Terrible
Posted by on
Rating: 1/51
SHELBY, NORTH CAROLINA -- Tire Kingdom in Gastonia tried to tell me that the batteries in all four tire sensors died at the same time. The Tire Kingdom in Shelby badmouthed the branch in Gastonia saying that they were slackers. After getting new tires in Shelby my tire pressure light came on again. I drove 20 miles to Shelby and they tried again to get it to stay off. After leaving it came on again halfway home. Incompetents!
     
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Service Oil Change
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Rating: 1/51
DAVIE FLA 136 SR 84, FLORIDA -- My son, his girlfriend and myself, each time someone goes in for an oil change, we're given a reason why they can not do it. It can't be done unless other work is done. I will not purchase any additional tires or any other service. I've been a customer for over 20 years. Bye!
     
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BigAl on 05/19/2013:
Many businesses in the auto repair field use oil changes to promote added repair work. They do not make much money on just oil changes so other services are pushed. It also gives them a chance to give your car the "look over" to find repairs that are needed. (and sadly many that aren't needed)It is like grocery stores selling milk at or near their cost just to get you in the door and expand their customer base in hopes of selling other products. You will always find the milk at the farthest corner of the store. Losing an "oil change customer" for this type of business means nothing to them. Usually the quality of the oil change at this type of business is also sub-par. What you should do is find a place that does oil changes at a competitive price and then ALWAYS tip the worker $5 (give it to the tech in person). Before long you will be recognized by the workers and get great quality service. It also doesn't hurt to read the name on their shirts and address them by it.
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Messed Up My Suspension On My Navigator.
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Rating: 1/51
GULFPORT, MISSISSIPPI -- Did not turn suspension off and caused my suspension to go out. Poor service. Tried to take one of my old tires that came off of the SUV. Will not use Tire Kingdom again. Caused to much stress in 2011.
     
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jktshff1 on 06/06/2012:
More information please. How do you turn suspension on/off and why? Is it an option?
madconsumer on 06/06/2012:
take it to the dealership, and have them diagnose it, then forward that to the tire shop. if all else fails, use the information from the dealership and find a lawyer and sue the tire shop.
madconsumer on 06/06/2012:
"The Lincoln Navigator uses an automatic suspension system that adjusts the shocks and suspension components during driving to improve handling. The system works by monitoring front and rear sensors that measure the distance from the surface to the vehicle, usually referred to as ride height. The air suspension switch allows the owner to turn off the automatic system to perform maintenance on the suspension components. The air suspension switch is easy to find and a novice mechanic can easily accomplish the procedure."
FoDaddy19 on 06/06/2012:
jktsff1, The Navigator has auto-leveling air suspension in the back to compensate for heavy loads/trailers. Historically these systems have been very trouble prone and you don't see them all that often. With that said, what may have happened here was that Tire Kingdom put the vehicle on the lift without switching the air suspension off, and with no weight on the system, if over extended and go damaged/stuck at its highest ride height setting. I've seen it happen before.
jktshff1 on 06/06/2012:
Thanks for the info mad and FoD
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Lying About Condition of Rims
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Rating: 1/51
ORMOND BEACH, FLORIDA -- Don't trust they lie and overcharge.
     
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Starlord on 03/22/2012:
Some details would be nice. Not enough here to base an opinion on. I have been a tire worker at a couple of places, and graduated from Montgomery Ward's tire school, and I would not reuse rims after an accident until they were thoroughly inspected by someone who knows what they are doing. what makes you think they lied to you about your rims?
Kris10 on 03/22/2012:
So, what happened?
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Poor service
Posted by on
Rating: 1/51
The new store in Titusville Fl. scratched my wheels when they dismounted my tires. Called the store manager (I thought that is who you call when you have a problem) was totally blown off and put on hold for someone else. I was given the deer in the head light look when I showed them. I also had problems with the other Titusville store before, that is why I stopped using them. Never use them again. I would use Wal-Mart first.
     
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trmn8r on 03/21/2012:
I don't know if scratching wheels during mount/dismount is covered by most establishments. By its nature, you have a steel object rotating around the circumference of the wheel to encourage the tire on or off.

Expertise will vary at these kinds of places. Your complaint may prevent others from having the same experience at this location.
todd69 on 02/25/2014:
trmn8r-Scratching someones wheel should not be common practice, just because something rotates around the wheel. They have a mag wheel machine that will prevent this from happening. You right expertise will vary, that is the whole point of putting my 3 cents worth. My complaint is to prevent people from using either one of the Tire Kingdoms in Titusville.
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Poor customer service
Posted by on
Rating: 1/51
HALLANDALE, FLORIDA -- Lazy employee. Could not find me in their system, mind you I have been a customer for over 3 years, could not care less, his response: sorry, but I can't find you in the system....I just walked out, never again. Will take my business elsewhere, matter of fact, Goodyear is across the street and they are bending backwards to get Tire's business and they are succeeding. GO TO GOODYEAR AND SAVE YOURSELF A HUGE HEADACHE!!!!
     
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Anonymous on 03/08/2012:
Bravo, good ol Goodyear!

This is exactly why the free enterprise system in the U.S. is so great.
ok4now on 03/09/2012:
Just the name "Tire Kingdom" would make me suspect. Goodyear is a reputable name and I would trust them to do business with.
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Tire Kingdom - Don't Go There
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CAPE CORAL, FLORIDA -- I brought my truck in to have new tires installed and not only did they mount one of them wrong (which nearly caused a blow out), they put different weights on each tire so that it was out of balance within 4 months of being installed (costing me money to have new weights installed, realigned and balanced) and they broke off two lug nuts which I also had to pay later to fix. The service the day of was BAD, the work was amateurish and I had to wait 7 hours WITH AN APPOINTMENT to add insult to injury.

DO NOT TAKE YOUR VEHICLE TO THEM UNLESS YOU WANT IT TO BE LESS SAFE THAN WHEN YOU BROUGHT IT IN!!! I will be writing a formal complaint to their company headquarters.
     
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Damage, Bad Customer Service, Scam, Rip-Off
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WEST PALM BEACH, FLORIDA -- I brought my car to Tire Kingdom and these people messed up my wheel stud and cross thread my lug and would not fix it. The regional guy call me the next day after making a complain and was so ignorant, he being in that top position don't even know how to talk to people himself. I will never bring my car to another Tire Kingdom and I wouldn't advice or recommend anyone to, he called me from phone number 561-702-7899. The Tire Kingdom is on north jog road in west palm beach fl.

Very bad service and customer service, I have being going to Tire Kingdom for years but I realize what everybody being telling me not to use there services, find someone to work on your car or take it to the dealer.
     
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Tire Kingdom will cost you to have costly repairs.
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CHARLOTTE, NORTH CAROLINA -- I will never recommend anyone to go to Tire Kingdom, my check engine light kept coming on and I didn't know why. I had just purchased a new Throttle Position Sensor for my car and every now and then the engine light would come on and then it would go back off, so quite naturally I thought I had bought a defective part. I had someone to check it and that wasn't the problem. So, I ignored it because I knew I had just had an oil change in October of 2009. Then the week of December 28,2009 my car didn't sound right when cranking it, it sounded real rough. So, at that time I said to myself, I better check my oil and it was a good thing that I did. My engine was "PLUM DRY", and I didn't have another way to the store to purchase any oil so I had to drive it approximately a half of a mile. And because I had to be somewhere at that time I had to purchase 5 quarts of oil that cost just as much as an oil change. So, they evidently didn't put enough of oil in my car, because even when I can't afford an oil change on schedule, it has never been "PLUM DRY", it may have been black. They almost cost my engine to "BLOW".
     
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dan gordon on 01/05/2010:
if you drove you car at all with no oil your engine is toast. Its going to hard to prove that your oil change was defective.
Anonymous on 01/05/2010:
Your car sounds like it is burning oil at an alarming rate. Best to find out why and stop blaming others when you have no proof of wrong doing.
redmx3racer on 01/05/2010:
So-your car has no oil, and you drive it to the store anyway? 1/2 a mile is certainly within walking distance. If you can't walk that far, call a cab. A couple bucks and being a few minutes late for wherever you were going is better than a couple grand for a new engine. If your engine is toast-blame yourself. You ignored your check engine light for how long before you investigated? Not to mention, and maybe I'm considered weird these days-but I have a vehicle that I use very sparingly as I have a company car-I may only drive it once or twice a week, if at all. I check the oil in that every couple WEEKS, not months...
PepperElf on 01/05/2010:
to ignore a check engine light and then claim that the company almost caused your engine to break?

Were you hoping to be able to blame the company for the original check engine light issues to get free repairs?


You ignored your car's warning system and now want to blame a company for work they did over two months ago?
Starlord on 01/05/2010:
The serve yourself gas stations are a big contributor to the poor condition of cars nowadays. When they had full service stations, your oil was checked every time you got gas. Now, people are just too lazy or too ignorant to check their oil every fill up or to even learn how to check their oil. I worked at a K-Mart that had auto service once and did an LOF on the car of one of the waitresses in the restaurant. She came in the next day, breathing fire, complaining to my boss that I had over-filled her car. I checked it for her and it was right on the full mark. I asked her what made her think I had over-filled her oil. She had checked the oil before starting her car that morning, and it was above the full mark. I had to teach her how to check her oil, which involves running the engine a few minutes, turning it off wait two minutes , then check the dipstick. She could not believe that overnight, the oil in the engine ran down into the pan, and the checking procedure required the oil be up in the engine.
redmx3racer on 01/05/2010:
Starlord, you actually ideally want to check the oil when the engine is cold, and the car is parked on a level surface. This way, most of the oil is in the oil pan-which is where the dipstick goes, and it will give you the most accurate reading.
When you check oil in a car that has just been run, some of the oil will be out of the pan, and up in the engine. 2 minutes is not enough time for all the oil to drain out of the engine and back into the pan. It could appear that you have less oil in the car than what you actually have. While you will still get an idea of if you have enough oil or not using a little common sense, checking it after the oil has had time to drain back into the pan is far more accurate.
Some owners manuals will in fact tell you to check the engine while it is still warm (not hot), depending on the type of oil the car uses.

http://www.ehow.com/how_103_check-oil.html




PepperElf on 01/05/2010:
and of course wipe the stick clean first.
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