I really don't know why the folks who are ragging on Tire Kingdom didn't just go to another location. The location near where I live (South Miami, FL) has always treated me fairly, and given good prices and service. I expect the problems they encountered were due to the location's management. Add reply
SHELBY, NORTH CAROLINA -- Tire Kingdom in Gastonia tried to tell me that the batteries in all four tire sensors died at the same time. The Tire Kingdom in Shelby badmouthed the branch in Gastonia saying that they were slackers. After getting new tires in Shelby my tire pressure light came on again. I drove 20 miles to Shelby and they tried again to get it to stay off. After leaving it came on again halfway home. Incompetents!Add reply
Basic Oil Change...
LADY LAKE, FLORIDA -- Start off I'm a daughter, sister, grand-daughter to mechanics, but with that being said I don't always have time to do oil changes at home, I went in for the convenience. Mark my words I will never do ... read full review1 Replies - Latest reply on 04/15/2013
PEMBROKE PINES, FLORIDA -- I was a regular at the Tire Kingdom Store #056 9898 PINES BOULEVARD Pembroke Pines, FL 33024, until last year, I went for my usual oil change, and they tried to sell me an unneeded engine flush claiming ... read full review1 Replies - Latest reply on 10/31/2012
KINGSLAND, GEORGIA -- Had a flat so our vehicle was towed to Tire Kingdom on Kings Bay Road--between 6-7pm, shop open till 9pm. Tire Kingdom had a special buy two and get two free but of course our tires did not qualify and they needed to be ordered and would not be in till the next morning. Ok. Ordered two new tires and an oil change, and asked Tire Kingdom to check out a couple of problems. Heard from them at almost noon the next day--they had not changed out our tires or done the oil change but had priced out a $200+ plus part plus $99 for labor and wanted the go ahead to order it. We declined and waited and waited and waited. Called back around 7pm only to find out that the oil change STILL had not been done and they hadn't checked out one problem we had asked them to. So two days without our car to do an oil change and change out two tires. BIG FAIL. We were new customers and told them up front that we needed work done on another vehicle depending on how things went with this one. That won't be happening. I have no confidence in the work, or even that the work has been done. You need to be able to trust your mechanic.Add reply
MOORESVILLE, NORTH CAROLINA -- I was taking my vehicle to this shop because I had a credit account with them and was out of work at the time. I have since found another shop, Peebles Automotive to work on my vehicle. I found out that TK charged me 4 times the cost of the parts when they did the work and a little over a year later, only a year!!!, I had to have the brakes and rotors replaced again. Found out that they use the CHEAPEST parts you can get.....beware of these people. The shop I go to now is SO much better, a lot more reasonable and very friendly staff.
1 Replies - Latest reply on 06/13/2012Add reply
L. C., Mooresville, NC
Did not turn suspension off and caused my suspension to go out. Poor service. Tried to take one of my old tires that came off of the SUV. Will not use Tire Kingdom again. Caused to much stress in 2011. 5 Replies - Latest reply on 06/06/2012Add reply
Don't trust they lie and overcharge. 2 Replies - Latest reply on 03/22/2012Add reply
The new store in Titusville Fl. scratched my wheels when they dismounted my tires. Called the store manager (I thought that is who you call when you have a problem) was totally blown off and put on hold for someone else. I was given the deer in the head light look when I showed them. I also had problems with the other Titusville store before, that is why I stopped using them. Never use them again. I would use Wal-Mart first.2 Replies - Latest reply on 02/25/2014Add reply
HALLANDALE, FLORIDA -- Lazy employee. Could not find me in their system, mind you I have been a customer for over 3 years, could not care less, his response: sorry, but I can't find you in the system....i just walked out, never again. Will take my business elsewhere, matter of fact, Goodyear is across the street and they are bending backwards to get Tire's business and they are succeeding. GO TO GOODYEAR AND SAVE YOURSELF A HUGE HEADACHE!!!!2 Replies - Latest reply on 03/09/2012Add reply
CHARLOTTE, NORTH CAROLINA -- This was my second bad experience at this location. A year ago I had tires installed and they were grossly improperly aligned after waiting many hours. Last week I returned to have tires rotated and was happy to see a new crew. I was told the struts were bad so I had them replaced. After returning home I googled " tire wear from bad struts". Something didn't add up and visited the next day several other mechanics to get confirmation that the struts indeed needed replaced. I'm sorry to say I never got confirmation. When I returned to ask for old struts, they were already picked up by scrap guy. What are the chances. These guys are crooks. BEWARE!1 Replies - Latest reply on 02/13/2012Add reply
Went in to Melbourne FL location where Brian and Tony treated us very unfairly. We waited three hours for our tire change. Then when the car was ready they informed us that the alignment machine was broken. They still insisted on charging me for the alignment $125 and that I should go to another one of their locations to get the work done! Brian was especially rude and goading about the whole affair. Honestly the worst consumer experience of my life, total rip off, can't believe that people / companies like this are allowed to deal with consumers. Avoid this company at all costs.2 Replies - Latest reply on 10/10/2011Add reply
COLUMBIA, SOUTH CAROLINA -- Came to the location on Friday have service doing spoke to he suppost to put the info in the computer he didn't he said he will have my part by Monday guest what no part came in on Monday spoke to someone else they had no ideal what I was talking about now the day is Tuesday he have my car still the same problem no part I had to call his manager guest what happen there nothing no help at all I call a part store they said that Tire Kingdom just call for the same part HE told me had to get the part from the deal. I call the deal and it will take two day to order and said my car will be ready tomorrow you get it... he just lied to me again poor customer service at the garner ferry location.. and if you look good he want to talk to you and you phone # he ask me about my personal life instead of my car. poor service poor service then I ask for the dist manager # he gave me a fax number dist no help DIST MANAGER you suck that is his dist manager please don't call him you will not get any help she call he didn't wanted to hear a word she had to say .....this is what my daughter went thoughAdd reply
KENNER, LOUISIANA -- My issue began at the Tire Kingdom in Kenner. They installed wrong size tires... :(
I then had to go to Tire Kingdom in Baton Rouge/ESSEN ln because of a blow out only to realize I had the wrong size tires on. Well they corrected the issue but didn't balance the three tires they replaced. Even though they claim they were "fixing" the incorrect work of the other store in Kenner.
My car drove so funny after this. The next week I went to Tire Kingdom Kenner to explain that I didn't think my tires were balanced. After two drives with the manager who swore there was no issue; after he made me wait until he serviced everyone else because "i had no problem" ; after going back and forth he finally looked at the tires. AND LO AND BEHOLD they werent balanced!!! Needless to say I was there for three hours going back and forth before he realized I knew what I was talking about.
Will never do business with any Tire Kingdom again and I would suggest you don't either!!!
Horrible Service and Uneducated Staff
HARVEY, LOUISIANA -- This location sucks! I've personally witnessed the staff quote different prices to different customers for identical services to be performed. The management and staff are very unprofessional and everyone ... read full review
SARASOTA -- I have gone to the local Tire Kingdom 3 times to try and have tires fixed or relaced ,, the service man there all three times was on the phone talking to someone that didn't sound like business ,, after waiting at least 7 or more minutes he would then ask what I needed , ( mind you each time is at opening and I am the only one in the store except today another man was in the store ,,each Time I am told it will be another hr before they can help me ,, They open at 8 am and I am there at 8 am ,, they never seem to have the staffAdd reply
This company tell you that there is things wrong with your car, when there isn't. Three difference time, they have said, things were wrong with my car and I take it to a difference shop ann they say my car is ok. Don't do busy with these people 1 Replies - Latest reply on 11/13/2010Add reply