Made a bad day a little better
APPLE VALLEY, MINNESOTA -- Last Friday was a very bad, very sad day for me-had to give one of my cats to the Humane Society. So needless to say, I was, and still am, a wreck. Anyway, my headlight had burned out a few days before, ... read full review3 Replies - Latest reply on 10/19/2010
AVOID AT ALL COSTS!!!!
EAGAN, MINNESOTA -- DO NOT GO HERE!!! They may give you the cheapest quotes for a car repair (that's why I initially went there) but the parts they put in are CHEAP and WILL BREAK!!
I first went in because my vehicle was ... read full review1 Replies - Latest reply on 08/27/2010
This message is for [snip - no names please] people who think automotive shops overcharge. Do people have any clue on how much overhead it takes to run an automotive shop, let alone any business. If you ... read full review2 Replies - Latest reply on 06/11/2010
55305 -- HIGHLY NON-COOPERATIVE!!!
3 Replies - Latest reply on 12/06/2007Add reply
I had a problem with my engine check light, so went to tires plus for engine inspection. They told me the possible problem. Since fixing the problem was quite expensive affair so I wanted to get a second opinion and also wanted to know more about it throught internet. But when I called back these guys for the error code they detected for my car's problem (error code was also not mentioned in the diagnostic report given to me) they made unacceptable excuses of not providing it to me. This was really very discouraging to continue services with them. And I also felt cheated, as I could not get complete information for my diagnostics.
I think I would never go to tire plus agin!!!
KENNESAW, GEORGIA -- 2000 Toyota Camry's "check engine" light illuminated. Codes read by Toyota dealership/Advance autoparts all said "egr system". Egr valve and sensor were replaced, and the light kept coming on. Tires plus claimed to have diagnostics available to them (that Toyota dealership was unable to perform) to pinpoint exact part causing the "check engine" light. Took Toyota camry to tiresplus at 11:28 am, "Ben Garcia" said it would take an hour, and told us we had to drop it off, no waiting allowed. Called every 45 min all afternoon- were told it hadn't been looked at yet- called at 3:45, explained we needed the car and were on our way to get it. We go there, and "Ben Garcia" informs us that full payment of services not done is required to return our car. He explains that it is a "downpayment", even tho we are paying the total price, bc the job isn't complete. I suggest that since they had the car 4.5 hours, for what was claimed to be an hour job, and only ran the codes (free at any autoparts store, and we told them the results), that we leave without paying.
1 Replies - Latest reply on 10/06/2007Add reply
Payment is only due when a service is done. Since they are only spitting out the exact code WE gave them we don't believe they even looked at the car. Ben Garcia refused to give back car until we paid. BEWARE Tiresplus in Kennesaw!
I had some noise coming from rear of my car so i when to my local tires plus to check on problem. They find that my brake caliper was stuck and brake pads needed to be replaced and they recommended to change it on both sides. Estimate was $ 600 after some discounts it came to about $ 500. They had job done in about 1 hour ! But problem is after find out that brake caliper for my car costs about $ 25 so for 2 of them is $50 and pads cost about $ 25 so total parts they used cost $ 75 plus labor $ 90 hour plus taxes and other fees they should not charge me more than $ 200 ! They overcharged me about $ 300 ! They also charged me $ 45 for oil change and i was promised 1 hour wait time but they made me wait for 4 hours ! Before that i replaced two 15 inch front tires for 175 and asked for all season tires but they installed winter snow tires in august ! So my advice just stay away from them and check your local parts store for parts you need buy parts your self and heave mechanic do the job you will save lots of $$3 Replies - Latest reply on 04/02/2007Add reply