TiVo HD DVR

Tivo Stole From Me - DVR - Complaint
I'd had a TIVO for 6 years when it quit. I called and ordered a new one and cancelled the old one. Like some of you I didn't ...
-- Posted by onthehill4ever63 on 11/10/2011

Tivo is a dinosaur - Tivo DVR - Complaint
When I first got my Tivo box I loved it. I bought the lifetime subscription which I thought meant "lifetime". Unfortunatley, ...
-- Posted by theshoeguy on 09/07/2011

Horrible Customer Service - Tivo DVR - Complaint
I am always amazed in this day and age to find such horrible customer service. I cancelled my Tivo dervice in August of 2010 ...
-- Posted by nightowl206 on 07/16/2011

TiVO - Avoid them. - TIVO HD - Complaint
I owned an original Philips TiVO back when they first came out, and really loved it. When the HD units came out, I waited to ...
-- Posted by ex-tivo-lover on 11/29/2010

Poor hardware, poor customer support - Tivo DVR - Complaint
I have had a Tivo series 2 DVR for 7 years with no problems. My less-then-3-year old Tivo HD DVR quit working last night. I ...
-- Posted by GrantChl on 08/25/2010

#1 Worst Customer Service - DVR - Complaint
I was trying to cancel and return a DVR. I spoke with them for two hours trying to credit my credit card but they kept saying ...
-- Posted by Eaglecoug on 06/03/2010

TiVO HD not working as promised - Complaint
I recently upgraded from TiVo dual tuner to an HD dual tuner. Suddenly I cannot get On Demand movies from Comcast. TiVo tried ...
-- Posted by linda-in-va on 04/28/2010

Doesn't work with Comcast - TiVo HD and Comcast - Complaint
ALVISO, CALIFORNIA -- My TV HD and Comcast do Not work reliably. The TV HD unit with a Comcast Motorola cable card loses signal about once a week ...
-- Posted by Ken S on 01/16/2010

TIVO = Buyer Beware - TIVO DVR - Complaint
CALIFORNIA -- TIVO is probably the absolute worst company or business in a service related industry that I have ever dealt with. And considering ...
-- Posted by jknight on 07/15/2009

Really Bad Customer Service: Don't Use Tivo - Hi-Def TIVO Box - Complaint
Tivo says they can't find a record of my requesting cancellation in connection with my switch from an old box to their Hi-Def ...
-- Posted by MagicJ on 06/15/2009

Extremely bad service - tivo hd xl - Complaint
I have had TV service since 2002. I am now on my 4th tivo. I received the TV in November of 2008 but did not use it or set it ...
-- Posted by jbj852 on 06/04/2009

TIVO refuses to cancel contract when Series II DVR does not work - TIVO 3 year contract for Series II DVR - $12.95 per month - Complaint
In Feb 2009 my TV DVR stopped changing the channel on the Direct TV satellite box. I spent hours on the phone with both companies ...
-- Posted by lfarwell on 06/02/2009

Got Back At Tivo - Tivo DVR - Complaint -- Posted by tom203 on 03/14/2009

Tivo Is A Bad Company - DVR - Complaint -- Posted by tom203 on 02/04/2009

TIVO - Dishonest and Bad - TIVO DVR - Complaint
LITTLE ROCK, ARKANSAS -- I purchased a DVR from TV and had it shipped next day. The unit arrived and did not work out of the box. TV told me they were ...
-- Posted by tom203 on 01/31/2009

Poor Customer Service And Poor Quality Product! - Series 3 HD DVR - Complaint
SAN FRANCISCO, CALIFORNIA -- After one year of use, my TV Series 3 HD DVR began to malfunction. After four calls to TV customer service to try to figure out ...
-- Posted by pouty on 01/18/2009

Big Let Down - Series 3 DVR & Customer Satisfaction - Complaint
ORANGE COUNTY, CALIFORNIA -- Just bought brand new HD DVR (Series 3) directly from TV to upgrade the DVR and service I had. Within 24hrs, the unit failed. ...
-- Posted by qualm on 01/18/2009

Unethical Business Practices - TiVo HD Upgrade - Complaint
We purchased a Series 2 TV a few years ago with a lifetime service contract. Then, last year, we upgraded, for some hundreds ...
-- Posted by Ottoman Umpire on 01/16/2009

TIVO is lying to you about capabilities! - Tivo Series 2 DVR - Complaint
TIVO continues to sell DVRs claiming they can "record one show while you watch another". In very fine print at the bottom of ...
-- Posted by linda-in-va on 09/24/2008

Recording errors + difficulty in contacting TIVO - Tivo DVR & web site - Complaint
LARKSPUR, CALIFORNIA -- My Tivo DVR is programmed to record many shows automatically.

Lately, some shows are not being recorded as programmed. Other ...
-- Posted by sf hero on 05/31/2008

Tivo Customer Service - Tivo HD - Compliment
The Tivo service itself is pretty sweet, but the their customer service is incompetent, inept, and uncooperative. Know that ...
-- Posted by Rob Rodstrom on 11/26/2007