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Toastmaster Inc

9 reviews & complaints.

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Ability to Contact Toastmaster
Posted by on
PORTLAND, OREGON -- The website does not work on any site. It takes a great deal of searching to come up with a website in the first place.

I wanted to contact them in regard to the button on the hand blender. The device is a great little device, but mine has always had a problem with the button. The only way I can use it is to plug it in if I want it on and unplug it if I want it off. This of course can be awkward, depending on what you are mixing. If I can resolve this problem, I would say that this is a great little device.

If I can't solve the problem, well, it's not so handy.
     
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Anonymous on 2008-12-12:
Sounds like it's the 2 'handy' model. lol!
Anonymous on 2008-12-12:
Good complaint, Phantom. I tried searching, as well. If the website is the one I think it is, it's horrible. No email contacts, no 800 number contact.

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Toastmaster toaster (lack of) customer service
Posted by on
ATLANTA, GEORGIA -- We purchased a Toastmaster toaster in October of 2007 and used it maybe six times before it quit working in April of 2008. This toaster was purchased for the kitchen at our church and was used to toast bagels purchased at the church Cafe on Sunday mornings, which was quite infrequently. I called Toastmaster customer service and was referred to another 800 number to call for return instructions. I was to mail the electric cord plug and a check for $7.50 to a third party, and they would (supposedly) send a replacement unit. After 4 weeks had passed, I got curious about where the replacement was, so I called the third party that was supposed to honor the warranty. I was told the unit was not being manufactured anymore and a replacement would be sent (different model/same function). When I asked the person on the phone if I would have been notified in any way by Salton, Inc., the parent company, I was told "probably not".

So I am left to assume that Salton, Inc. cashed my check and had no intention of letting me know that they couldn't replace the unit. I'm glad I called. Because of this experience, I will not be purchasing any appliance made by Salton, Inc.
     
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Anonymous on 2008-05-27:
If they are replacing a defunct model with an equivalent replacement, what's the problem?
Anonymous on 2008-05-28:
Perhaps the original model was found to have defects, resulting in returns like this one? If so, the new model may work for years without problems. Take the replacement toaster and run!
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Item should be recalled - off the shelves
Posted by on
I just bought 2 of these cheaper kettles for our office. They are both going back, the handles get hot when the kettle boils, not good at all! A fire hazard and safety issue!!!

One of the kettles leaked when we boiled it for the first time. Terrible product and for something so simple to be so wrong, it's a huge concern.

DO NOT BUY, spend the extra few bucks and get strong brand name!
     
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Anonymous on 2010-08-13:
Did you send something to Toastmaster to let them know?
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Electric Can Opener
Posted by on
I bought your electric can opener because in the old days your name stood for something. This is just another example of imported crap that we pay or good money for. Model 2247 is stamped passed by an inspector for what a paper weight? When are you people going to wake up. I will think twice before I buy anything Toastmaster again.
     
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saj80 on 2010-01-06:
What store did you purchase it from? At the risk of offending all of the WalMart supporters, WalMart created this by offering customers cheap crap made overseas. Now everyone wants cheap crap, but wants it to last like their grandparent's items did. Sorry, we can't have both. Either we pay for quality, or we suffer for cheap.
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How Do I Get A Copy Of The Cook Book
Posted by on
Lost instruction manual.
     
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Anonymous on 2009-04-01:
If you google the make and model number along with the word 'manual', it should take you right to a site where you can download the documentation.
Anonymous on 2009-04-01:
There are many web sites that have the recipes for Toastmaster machines. I could not find any that had the cookbook.
Anonymous on 2009-04-01:
You might also try e-mailing or calling resale shops and your local GoodWill. Bread machines typically get used a few times and are either passed along or dumped. A reseller might have one in their stock with the manual/recipe book. You might end up buying the machine for $5-10 just to get the book. If the seller is 'nice' they might let you copy it. I'd buy the machine to get the book.
CrystalSword on 2009-04-01:
Buy the machine to get the book...and have a spare!
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Longevity
Posted by on
JACKSONVILLE, FLORIDA -- I purchased this 3 speed hand mixer model 1706 in late 1969 or early 70's and have never replaced anything on this mixer. I even have the original box this mixer came in. I wish a lot more things lasted this long. AND it still works wonderfully.
     
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American Made Quality
Posted by on
COLUMBIA,, MISSOURI -- Greetings,

I would like to tell you about one of your products. We received a Toastmaster Toaster, model #B700A as a wedding present 25 years ago. We used this toaster every day making everything from bagels to Pop-Tarts. It performed flawlessly every time! On the bottom was stamped "made in Boonville Mo" which gave me pride in American quality. The toaster just recently burned out. It has been replaced with another Toastmaster Toaster. Sad to see "Made in China."

I hope this one lasts as long.
     
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generic user on 2008-01-15:
"I hope this one lasts as long."

...........It won't.
tnchuck100 on 2008-01-15:
We also have one. Got it with S&H Green Stamps. Remember them? It's now 43 year old. Replaced the plug on it several years back. Still works perfect. Like generic user says, you'll never see a new one last as long.
Anonymous on 2008-01-15:
Ahhhh! Smell the ocean.......
Anonymous on 2008-01-15:
Oceans don't stink(maybe Long Beach)
Anonymous on 2008-01-15:
Good, then we can have some seaweed it is called Kim here.

Ahhhh, smell kim....
Anonymous on 2008-01-15:
San Pedro is worse.
Anonymous on 2008-01-15:
I figure San Pedro in with Long Beach.lol
moneybags on 2008-01-16:
I received my Toeastmaster 4 slice toaster in October of 1972. Live it. Still going strong! If it ever breaks, I will have its heating coils redone.
jenjenn on 2008-01-15:
I remember my Grandmother talking about green stamps.
Anonymous on 2008-01-15:
I remember a Brady Bunch episode about green stamps. What would they do? Purchase a sewing machine or a canoe?
Anonymous on 2008-01-15:
cherpep,they compromised and bought a TV
Anonymous on 2008-01-15:
Ding! Ding! Ding! Very good, Steve. I thought I was being tricky.
Anonymous on 2008-01-15:
BRRRRRT! Ahhhhh, Kimchee
Anonymous on 2008-01-15:
Kimchee stinks!
Anonymous on 2008-01-15:
Ahhhhhh, smell the cash!
Anonymous on 2008-01-15:
cash stinks!
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Toastmaster Electric Kettle
Posted by on
SYDNEY ,NOVA SCOTIA CANADA -- Yes I purchased 2 of the Toast master electric kettles and the both of them are broke now and Walmart won't let me return them without my receipt. I personally think they should be taken off the shelves as they are a fire hazard too I think in my own opinion. I for one won't be buying any more Toaster master products after this.

Thanks,

graham
     
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bargod on 2007-12-03:
Good to know thanks,but who's graham?
bargod on 2007-12-03:
Got it. Thanks.
Anonymous on 2007-12-03:
what is the issue with them?
GothicSmurf on 2007-12-03:
How long have you had them? How much were they used? I think those are big factors in returning the item.
Principissa on 2007-12-03:
OK, so what happened? Why is it a hazard? More details please.
jktshff1 on 2007-12-03:
what they said
Crown Jules on 2007-12-04:
Yeah, what everyone else said, especially Gothic Smurf regarding how long you've had them. I have a couple of Toastmaster small appliances myself and I don't expect too much from them. They get the job done for the most part but I understand that they are pretty low-end and aren't going to last forever. You get what you pay for, you know?
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Larger egg cooker
Posted by on
I have the good egg cooker with buzzer.But it only does 6 eggs at a time. I never have a problem with the eggs peeling. I just love the thing. I would love to have one that cooks a dozen eggs at one time. I think it would be a great seller once people heard at it.

Thank You
     
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MRM on 2007-01-21:
Correction: a great seller (not great saler as stated in your post). Thank you for your review on this innovative product.
Anonymous on 2007-01-21:
I'll have to consider it.
Anonymous on 2007-01-21:
If you get two then you could do 12 at a time.
Anonymous on 2007-01-21:
Or, if you got 37, you could do 222 at a time.
Anonymous on 2007-01-21:
Think of the endless possibilities!
tander on 2007-01-21:
Why would someone want to make 12 eggs at a time anyway?
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