Total Protect Warranty Is A Rip Off
MURFREESBORO, TENNESSEE -- I read the other reviews of Total Protect Home Warranties, mine was sold to me by CountryWide home Finance, I thought it was a good deal for forty bucks a month, WRONG. My AC unit went out in July, 2008. ... read full review3 Replies - Latest reply on 10/20/2010
Total Waste of Money!
I have been without hot water for 1 week. The water heater was installed 4yrs ago and never worked right. It is not working at all and they tell me they are waiting for a work order. Iam so unhappy with ... read full review2 Replies - Latest reply on 07/27/2012
RIVERSIDE, CALIFORNIA -- I have had 3 different claims with this company, an A/C unit, a water heater, and my dishwasher. Each claim was handled in a very timely manner, with 2 out of the 3 units being replaced. I have only had to pay my co-pay, and I also opted for an upgrade for one unit at my expense. The only complaint I have would be with one of the service techs they sent out. I called Total Protect after the tech left my house to complain about them and they took note of what I had to say, and thanked me for letting them know.
I would definitely recommend this company to anyone looking for a home warranty.
Very Satisfactory Service
I have read the complaints in regard to this service, and have to say that my experience with these people was not at all unpleasant. My refrigerator kunked out and I filed a claim. They sent an agent ... read full review6 Replies - Latest reply on 12/10/2010
I also have found this company to be a BIG RIP OFF. I have been trying since May 17, 2010 to a happy response from this no good company. I had to pay a $75 deductible for a local company to come out ... read full review1 Replies - Latest reply on 08/16/2010
I used them for 6 months. Had filed two complaints. First took over two months. Second also was open for 2. I was told multiple times that they are working on identifying the issue and will solve it ASAP. Had to cancel this weekend. I was just not ready to spend any more money on them. Very bad company. Add reply
I have had home warranty with them since 2006. They have fine print for everything. Their website is a fraud!!!!! Put the money you would pay them back. I am now out a furnace with no money to put a new one in. If I would have put back the money back I paid them I would not be living with space heaters. They jack up service run prices, I had company come out prior to making a claim and the normal service run was 40 dollars. After I placed a claim the service run went up to 75!!!! How does that work? Yesterday I was told I could not cancel my contract until I paid back 117 but today I was able to cancel it. It is one of the worse scams ever. Please please don't give this people your money! Have the money taken out and put into a savings. You will not benefit from a home warranty. They take money from people who want to do the right thing only to be left out in the cold.Add reply
A Extremely Horrible Experience
RIVERSIDE COUNTY, CALIFORNIA -- I put in claims for several appliances and they refused to repair or replace any of the appliances. I spoke to them and asked them what their service does cover and asked them what is the use of having ... read full review2 Replies - Latest reply on 09/16/2013
Major RIP OFF
HOUSTON, TEXAS -- I've had Total Protect since 2007 and during this time, I have only used this service less than 10 times since I joined. Within the last 2 summers I have encountered major air conditioning problems each ... read full review1 Replies - Latest reply on 08/26/2013