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Top Customer Complaints & Reviews:
UPDATED MARCH 28, 2008 (see new section below)
Total Protect is an absolute rip off.
To: Wachovia Bank/Wells Fargo
To: TotalProtect Home Warranty and your Various Other Business Names
To: Florida Office of Insurance Regulations
To: Channel 7 – Help Me Howard – Consumer Division
To: Better Business Bureau
To: Florida Division of Consumer Services
To: My3Cents.com
I let a joint marketing effort by Wachovia/Wells Fargo (my current bank) and TotalProtect Home Warranty (this company is known under many other names – on my checking account statement it is listed as Cross County Home Total Protection) get the best of me; I did not do required due diligence by going online and searching for information.
I read the other reviews of Total Protect Home Warranties, mine was sold to me by CountryWide home Finance, I thought it was a good deal for forty bucks a month, WRONG.
Latest Reviews:
RIVERSIDE, CALIFORNIA -- I have had 3 different claims with this company, an A/C unit, a water heater, and my dishwasher. Each claim was handled in a ...
I have been without hot water for 1 week. The water heater was installed 4yrs ago and never worked right. It is not working at ...
This company will wait you out on Appliance Replacement for months - Washing Machine
FORTLAUDERDALE, FLORIDA -- I went months going to a laundromat while waiting for the warranty company and the service company to make the decision to repair ...
FORTLAUDERDALE, FLORIDA -- I went months going to a laundromat while waiting for the warranty company and the service company to make the decision to repair ...
Do yourself a HUGE favor. Stay Away from these scammers - Home Service Insurance Package
P.O. BOX 550247, FLORIDA -- This is far from a favorable review. I purchased this plan through Bank of America back in 2008. I did not need them until April ...
P.O. BOX 550247, FLORIDA -- This is far from a favorable review. I purchased this plan through Bank of America back in 2008. I did not need them until April ...
A little patience goes a long way - many appliances over the years
I have found this company about the same as other home warranty companies and have used them for almost 20 years. in the last ...
I have found this company about the same as other home warranty companies and have used them for almost 20 years. in the last ...
Very Satisfactory Service - Refrigerator Replaced under warranty
I have read the complaints in regard to this service, and have to say that my experience with these people was not at all unpleasant. ...
I have read the complaints in regard to this service, and have to say that my experience with these people was not at all unpleasant. ...
Thanks for the information/not getting it - Warranty
I was actually considering purchasing a home warranty plan for my 42 yr old home. The really frustrating thing is this: I received ...
I was actually considering purchasing a home warranty plan for my 42 yr old home. The really frustrating thing is this: I received ...
UPDATED:I cannot reccomend them, filed BBB complaint
I signed up for this company through Ocwen my Mortgage holder. When it started to get warm I noticed one of my AC Units was not ...
I signed up for this company through Ocwen my Mortgage holder. When it started to get warm I noticed one of my AC Units was not ...
Rip Off - Air Conditioner
I also have found this company to be a BIG RIP OFF. I have been trying since May 17, 2010 to a happy response from this no good ...
I also have found this company to be a BIG RIP OFF. I have been trying since May 17, 2010 to a happy response from this no good ...
Do Not Sign Up For - Home Warranty
STAY AWAY...Do Not Buy Home Warranty Home Insurance from Total Protect, it is NOT worth its weight in paper. I paid for it for ...
STAY AWAY...Do Not Buy Home Warranty Home Insurance from Total Protect, it is NOT worth its weight in paper. I paid for it for ...
The worst company I have EVER dealt with - Warranty on appliances, heating, etc.
My heat pump (furnace) has a cracked heat exchanger. It has not worked for two weeks while they have tried to band-aid fix it. ...
My heat pump (furnace) has a cracked heat exchanger. It has not worked for two weeks while they have tried to band-aid fix it. ...
Please Do Not Buy Total Protect Or Fidelity National Home Warranty - A/C Unit Or Part Never Repaired
LA QUINTA, CALIFORNIA -- They are so bad. After 20 days of filing my claim with Total protect they have not "authorized" the replacement of the a/c or ...
LA QUINTA, CALIFORNIA -- They are so bad. After 20 days of filing my claim with Total protect they have not "authorized" the replacement of the a/c or ...