TULSA, OKLAHOMA -- My 19 year old daughter was involved in a traffic accident just a few days after I switched my auto insurance to Travelers. I was worried about being cancelled. Travelers treated me like I had been a customer forever. They were courteous, professional and helpful. Accidents are never good experiences. Travelers made their part of this situation painless and efficient. I like that and I will remain a Travelers customer because of the way they responded when I had a need. Thanks.
HOLLAND PATENT, NEW YORK -- Easy peasy. Call Travelers to advise of claim and obtained my claim number. Next day got a call that the adjuster was going to look at the truck and discuss damage with body shop. Shortly after I received a call and an email telling my check was on its way.
My husband and I dropped Travelers because they almost doubled our insurance rates because we each hit a deer this year. I thought deer were no fault! Obviously Travelers is just trying to recover the money that they paid out, so the customer looses again! Bye bye travelers. I'm also taking my homeowners policy with me!
TINLEY PARK, ILLINOIS -- A driver covered by Travelers Insurance drove into the back of my auto while I was stopped at a stop sign. The driver was distracted by their dog that jumped up on the front seat and plowed into my auto without stopping. I had a concussion and whiplash. My wrist was also broken. They hit me so hard that it broke the drivers seat back. Travelers said they would pay for all medical treatments but is now refusing to pay for doctors bills that are more than 60 days from the accident even though all treatments were referred by the original hospital. I had the cast on my wrist for 8 weeks and am still having problems. Travelers Insurance is a fraudulent and unethical insurance Company. Their policy holder was totally at fault but they are not paying for treatment.
I now have to sue the policyholder in order to get the bills paid. Even though the policy holder has insurance, they will have to defend against a lawsuit because they have a poor insurance company.
MERRICK, NEW YORK -- I am a Travelers customer for over 20 years-I recently priced car insurance from 3 companies and found out I am overpaying as much as $2500 a year. Yes that amount is correct and I have had 0 accidents and between my wife and I drive 12000 miles a year-that's nothing. The best part is that one of the companies I checked was Travellers themselves; I input my current coverage from them and got a quote of $878 for 6 months.
That's $976 less than they charge me now. I called them and was told my policy started in 1985 was a different kind of account. Outrageous.