Travelers Insurance Company Homeowners Insurance - Page 3

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3.4 out of 5, based on 17 ratings and
30 reviews & complaints.

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They Followed Thru
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Rating: 5/51
WESTMINSTER, MARYLAND -- A tree on my property was struck by lightning. Within a week, Traveler's sent check to have tree cut down.
     
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Outstanding Homeowners Insurance
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Rating: 5/51
ALAMOGORDO, NEW MEXICO -- I submitted a claim for hail damage to my roof. Travelers immediately contacted a claim adjuster who came and looked at my roof. He submitted a report and Travelers responded very quickly and issued me a check. I am very pleased with my claim experience with Travelers.
     
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ok4now on 2013-01-12:
Glad to hear that you had an excellent experience with Travelers. Hold on tight when the renewal premium comes in. I was claim free on my H.O policy and they whacked me big time. They need to recoup huge losses and you're going to help pay for it. I fired them and got better coverage at a lower cost with Liberty Mutual.
Chris (indiana firefighter) on 2013-04-16:
Good luck with your switch to Liberty mutual. No claims with them to justify the dramatic rate increases. and there sales pitch of "firefighters discount" disappeared in 6 months.Home and auto combined jumped from $700 to $1225 over 2 year period. I am switching to and independent agent who promises to call me annually to review my policies and any possible changes BEFORE they occur. (Ironically, the agent purchased Travellers. I am still debateing between AAA and travellers. Both will give me an estimated savings of $700 annually
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Fabulous support and service after accident
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Rating: 5/51
PORTLAND, OREGON -- Have had this plan for years and made my first claim. The Travelers Insurance reps were very kind and professional. They gave me a fair value on the car which was a total loss and matters were handled in a very timely manner. I was 100% satisfied with how they treated me and handled my claim. nAnd, the accident was my fault!
     
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Storm Damage On My Home
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Rating: 5/51
LAPLUME -- House was damage from a violent thunder storm. At 6pm on a Tuesday a tree fell on the house and went through the kitchen ceiling, damaging the roof and filling the kitchen with water. By Thursday 4pm of that same week, the tree was removed, temporary repairs were made and I had a check in hand for the cost to all the damage repair!
     
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ok4now on 2012-07-09:
Be glad that you had Travelers and not Allsnakes. I have heard good things about Travelers which is why I choose them for my H.O. policy. Never filed a claim but it's good to know that they take care of their policy holders. Good post.
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Robbery Claim
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Rating: 5/51
MARYLAND -- My parents' house was robbed and my son had all of his a/v equipment stolen. Travelers covered our loss quickly and fairly.
     
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Alain on 2012-06-15:
Traveler's marketing department likes this.
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Wonderful Company- Made Our Tragedy Easy to Deal With
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Rating: 5/51
BALTIMORE, MARYLAND -- We recently had a fire and we lost everything. Our entire house had to be gutted and rebuilt. We lost all our personal belongings. Travelers was very patient and helpful in the steps to rebuilding and starting over. They explained everything and helped us every step of the way. Any issues we came across, our agent was a phone call away and took care of everything for us (even if it wasn't his job).
     
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Homeowners Insurance
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Rating: 5/51
YOUNGSTOWN, OHIO -- My home owner's insurance is with Travelers Insurance. We had a kitchen fire with smoke damage to the house. Travelers Insurance was absolutely great to work with. They gave us a fair estimate and promptly sent a check to cover clean-up and all repairs needed. From the initial phone call to make the claim until everything was back to normal, they were so nice and helpful. I can't thank them enough for making the whole process easier on us.
     
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Excellent service from Travelers
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I suffered storm damage from Hurricane Irene and was afraid to call the insurance company because you hear such terrible things about insurance companies but, I took the chance on calling and am delighted to let everyone know that I got excellent service. Travelers was very concerned and took care of my claim very swiftly. They were all very informative, helpful, and caring. The claims representative came out to my house and made me feel very appreciated. Travelers is an excellent insurance company and I recommend them to everyone.

CJ
Richmond, Virginia

     
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Outstanding Service
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Quick response to Hurricane Irene damage. The claims adjuster was able to cut a check for the damage from his vehicle. Other people with other insurance companies I know have to wait 6-8 weeks for their check.
     
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ok4now on 2011-10-03:
This is very reassuring. I also have Travelers for my homeowner's insurance and have never made a claim. Previously I had Allstate where I was also claim free. When my renewal came up they whacked me with a $400 rate increase. No way. Now I know why they are called "All-Snakes." My agent warned me about them. Numerous fine print to deny a claim. They are slow to pay. Buyer beware.
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Well Done
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Did everything the way it should be done. they were wonderful about doing things right. I will be renewing with them.
     
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Alain on 2011-07-23:
Did they take care of a claim for you or did they give you particularly good service? Glad you like them, but you need to give a better description of why you like them.
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