Worst Airline Booking Company EVER!
I initially booked a flight online with no issue. But when I had to change flight itinerary's it became a disaster. I needed to change reservations/flights. So right off the bat I got hit with a $200 per ticket change fee! Then after 2 days, 4+ hours on the phone, being disconnected 4 times, making 3 different bookings, I got a new reservation. The reason for the 3 bookings is they told me that each booking had an "error" in the system that caused them not to go through. That error was the inexperienced operator you have to deal with. My previous booking that I had to cancel was made into a credit that I could only use with Travelocity and I could only apply it by calling them. I tried 3 times to apply the credit, which the operator said it was applied, and all 3 times it wasn't.
Until I got an operator that could speak English and understand what I needed. If you have to call them for any reason, expect a 1 hr call minimum. Absolutely the worst customer service EVER!!!!