T-Shirts.com, Inc.

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Wrong shirt shipped to South Africa. Poor after sales.
Posted by on
I ordered some shirts from tshirts.com. They are really helpful and eager to answer your queries before you pay them; but then... My shipment arrives with one of the three shirts replaced with some silly T-shirt. First thing I do is check my order and see that I did not make a mistake. I send a mail informing them that I did not receive the right shirt - no reply. I send a second email - "please inform what the problem is" - I inform. Three days later no reply.

I wonder what will happen... I have emailed them again and still no reply.

It seems like after sale service isn't much of a concern. I cannot afford to phone overseas with South Africa's expensive overseas call rates.
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User Replies:
Bababooey on 12/18/2006:
As long as the wrong t-shirt they sent you doesn't include "the N-word", then I think you made out OK!
tnchuck100 on 12/18/2006:
Try disputing the charge with your credit card company on the basis you did not receive what was ordered. That will make them respond. Let them know in an email this is what you intend to do.
Anonymous on 12/18/2006:
ZA-customer I think you are right and now that thay have your money they really don't care. Sorry about your problem
Let Me Talk to Your Manager on 12/18/2006:
Skype has less expensive rates to call South Africa if you need to.
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No options for different shirt material
Posted on
CHICAGO, ILLINOIS -- Although they make shirts in different materials (cotton and cotton/poly) they don't allow you to select this on your order when using the website. In my case, they randomly use one or the other to make your order. Be sure you CALL them and tell them what kind of material you want them to use. Maybe call them twice, because even after you call they sometimes mess up your order.

Better yet, go somewhere else for your tshirt needs.
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