2 reviews & complaints.

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Horrific Customer Service, Poor Quality Clothing
Posted by on
I've ordered from Tulle a few times and loved what I bought. I recently bought 2 dresses, received them on time and everything fit great - loved what I got! One of them I hung with the tags still on in the closet for a week to save for an event. When I took it out to iron before wearing, the fabric MELTED under the iron. I had it on the lowest setting b/c the material is synthetic. I couldn't believe it! I emailed Tulle right away and they refused to take back the damaged dress even though it was still within the time frame to return it. I emailed them 3 times and they refused. I even asked to exchange it for a new one which I would have dry cleaned rather than ironing or washing. But no! So, they sell POOR quality clothes and don't stand behind their product.
Horribly disappointed in the poor quality
Posted by on
I bought 4 coats from them. The quality is HORRIBLE. My husband is not a big man and he couldn't even get his arms through the very narrow coat sleeves. Plus the men's coats came with womens-oriented zippers ( i.e. zipper pulls on the left not the right). The photos showed coats that looked to be high quality wool material but the actual coats were made of a thin felt material (like I'd expect could be found in any Kindergarten art supply box).

The coat I bought for myself had very strange proportions. the jacket was a size medium, but the sleeve length was WAY longer than any coat/jacket I've ever owned.

Bottom line: the quality of tulle4us.com clothing is very poor. The cost was very affordable...until I realized that everything I bought would be unwearable.
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