Tulle4us

2 reviews & complaints.

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Horrific Customer Service, Poor Quality Clothing
Posted by on
I've ordered from Tulle a few times and loved what I bought. I recently bought 2 dresses, received them on time and everything fit great - loved what I got! One of them I hung with the tags still on in the closet for a week to save for an event. When I took it out to iron before wearing, the fabric MELTED under the iron. I had it on the lowest setting b/c the material is synthetic. I couldn't believe it! I emailed Tulle right away and they refused to take back the damaged dress even though it was still within the time frame to return it. I emailed them 3 times and they refused. I even asked to exchange it for a new one which I would have dry cleaned rather than ironing or washing. But no! So, they sell POOR quality clothes and don't stand behind their product.
     
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Horribly disappointed in the poor quality
Posted by on
I bought 4 coats from them. The quality is HORRIBLE. My husband is not a big man and he couldn't even get his arms through the very narrow coat sleeves. Plus the men's coats came with womens-oriented zippers ( i.e. zipper pulls on the left not the right). The photos showed coats that looked to be high quality wool material but the actual coats were made of a thin felt material (like I'd expect could be found in any Kindergarten art supply box).

The coat I bought for myself had very strange proportions. the jacket was a size medium, but the sleeve length was WAY longer than any coat/jacket I've ever owned.

Bottom line: the quality of tulle4us.com clothing is very poor. The cost was very affordable...until I realized that everything I bought would be unwearable.
     
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