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Time Warner

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303 Reviews & Complaints

Company Contact Info
Contact Info: 75 Rockefeller Plaza | New York, NY 10019-6908 | 212-484-8000 | www.timewarner.com

Top Customer Complaints & Reviews:

Time Warner misleads its customers in stating that the customer has a voice with the TW President's Office which was set-up with the purpose of receiving and handling complaints that could not be resolved by the local office.
I have been fighting with TWC for the last few days and I'm ready to lose my mind!!!


Latest Reviews:

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Compliments about "Jeff" - Technician service for Internet - Saturday, March 23, 2013
ENCINITAS, CALIFORNIA -- "Jeff" (ID # 9047) came out to my house this morning to do a follow-up check on my internet cable service which I have been experiencing ...
-- Compliment Posted by Crgmcallister on 03/23/2013

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Unprofessional Customer Service - Customer Service -- Informative Posted by Lilysunnycali09 on 03/05/2013

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HORRIBLE Service- Cable, Internet and Customer Service
RALEIGH, NORTH CAROLINA -- I was forewarned by both friends and co-workers that I should not get TWC. Unfortunately, I had no choice since my new neighborhood ...
-- Complaint Posted by Wittesrj on 12/03/2012

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What Happened to the Rolling Stones Documentary Premiere? - Rented a Motel Room Just to See This Documentary-Crossfire Hurricane
PALMDALE, CALIFORNIA -- I am homeless & have been waiting to see this documentary for weeks. I have recycled cans & bottles to get a motel room & see ...
-- Complaint Posted by Georgeheard on 11/16/2012

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Deceitful Practices & Non-Disclosure of Regular Channels Removed - Cable TV service & Internet-UPDATE May 2013
PALMDALE, CALIFORNIA -- ***Aha! I could almost cry with utter joy! We finally dropped TWC and went with DirectTV. Wow! I had no idea that this was what ...
-- Informative Posted by SCIFgirl on 10/31/2012

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Poor service - Cable tv
MCKINNEY, TEXAS -- I had a horrible time getting correct installation date. I had to change date and called in but they could not even find order ...
-- Complaint Posted by Barbie 3102001 on 10/09/2012

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Horrible Customer Service
BROOKPARK, OHIO -- I had a complaint about my bill and wanted question's answered and was transferred 4 times to different people who once I was ...
-- Complaint Posted by Mare001 on 09/15/2012

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Internet Is Crap - INTERNET
MADISONVILLE, KENTUCKY -- I have been having trouble out Internet with Time Warner since they took over the Madisonville KY area. My Internet gos in and ...
-- Complaint Posted by ALLDAWAREAL on 09/13/2012

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Awful Service - HD TV
GREENSBORO, NORTH CAROLINA -- We have been Time Warner customers for years, and each year the service gets worse. For several years, they have had to make ...
-- Complaint Posted by Jwilliams357 on 08/13/2012

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Worst Customer Service - Cable Tv ,Internet,home Phone -- Complaint Posted by Donnadanese.dd on 07/16/2012

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Disgusted - Internet
ROCHESTER, NEW YORK -- First off I am a rental property owner who has been dragged into this. I had a tenant abandonment at one of my rental properties ...
-- Complaint Posted by Cshelton14454 on 07/02/2012

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Turns You Off By Accident Then Won't Turn Me Back On For Two Days! -- Complaint Posted by Lizrodriguez_61 on 06/05/2012

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Horrible service - cable with dvr -- Informative Posted by Vickishoppe2003 on 04/12/2012

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Horrible service - cable with dvr -- Informative Posted by Vickishoppe2003 on 04/12/2012

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Louisy Customer Service - Internet
ROCHESTER NY, NEW YORK -- Called Customer Service for local site phone number and Chris (CS) REp treated me like I should know everything about Time Warner. ...
-- Complaint Posted by Neilcuster1 on 03/13/2012

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