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TXU

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18 Reviews & Complaints

Top Customer Complaints & Reviews:

I currently have one of the new smart meters installed in my home. Over the last two billing cycles my electricity usage, according to the meter, more than doubled.
I view my previous bill with TXU and the KWH 12.5 and I knew if I called them, I would not grant the opportunity to a lower rate. My contract had expired moreover, I did not want to renew with them.


Latest Reviews:

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TXU Places an X on You as a Customer - Electricity Provider
DALLAS, TEXAS -- I view my previous bill with TXU and the KWH 12.5 and I knew if I called them, I would not grant the opportunity to a lower rate. ...
-- Complaint Posted by Poetic on 06/20/2012

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Use of My Mothers Credit Card Without Consent - Fraud -- Complaint Posted by Ambersgaga on 06/13/2012

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Txu Beware They Can Ruin Your Credit - Electric Supplier
HOUSTON, TEXAS -- 2007 We terminated service with txu electric and sent in our final payment. We were never contacted by them again. 2010 They ...
-- Complaint Posted by Njtx19 on 05/18/2012

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TXU-Very Bad Company - service for electricity
DFW, TEXAS -- Don’t do business with TXU. I have about 5 pages of perfect credit except for one entry from TXU and even though I disputed ...
-- Complaint Posted by Dee_bailey1 on 05/14/2012

The Triumph Of The Corporate State Over The Individual Citizen - Unjustified Punitive Late Charge.
PLANO, TEXAS -- On 9-10-'11 I mailed TXU Energy a personal check in the amount of $208.41 for my monthly electric bill. The bill was paid on ...
-- Complaint Posted by Sluggo2357 on 10/13/2011

Poor Service
On September 1st two of my kids were home sick with asthma when txu decided to shut my electric off due to there mistake. When ...
-- Complaint Posted by Melissa S on 09/02/2010

Customer service - electricity -- Complaint Posted by Becca03 on 06/12/2010

TXU are a bunch of crooks !!!!!!!!!! - electric service
ARLINGTON, TEXAS -- In my entire life, I have never seen such BS and double talk from an electric company. I've lived all over the world, so ...
-- Complaint Posted by Dr.dr on 04/15/2010

TXU harassing phone calls
Several months ago, I switched my office building's electric provider from TXU to Reliant Energy, and have been pleased with ...
-- Complaint Posted by Stoutimore on 03/26/2010

Customer Service at TXU is ridiculously bad! Includes contact info for escalations - Customer Service
TEXAS -- Read to the end for contact info to get your issues resolved...but their customer service is still just awful! -Well my journey ...
-- Complaint Posted by TXUhater on 03/23/2010

Incompetence - Electrical Service
I had been a TXU customer for several years with no problems. In Oct 2005 a rent house I had became vacant and I called TXU ...
-- Complaint Posted by TXUvictim on 03/16/2010

TXU Cut off before first bill - TXU Electric Company
After 2 weeks of using TXU my electricity was cut off before the first bill even arrived! I signed up for TXU electric, and ...
-- Complaint Posted by DallasJ on 01/20/2010

Lies and overcharging-nothing but theft - electric service
I complained about the bill being way too high for December as I have lived here 28 years. They told me the bill was right and ...
-- Complaint Posted by Cedars on 01/18/2010

TXU Energy Complaint - Customer Service and outsourcing
DAKLLAS, TEXAS -- Wednesday, December 23, 2009 TXU executives enthusiastically embrace and TXU falsely claims, in violation of the Texas ...
-- Complaint Posted by Texas instrument on 12/23/2009

TXU Unnecessary Disconnection - Electricity
I have been a TXU customer for one and half years. Never missed a payment. Today I got a call from the guy that cleans the backyard ...
-- Complaint Posted by Steve123 on 09/01/2009

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