Top Customer Complaints & Reviews:
I currently have one of the new smart meters installed in my home. Over the last two billing cycles my electricity usage, according to the meter, more than doubled.
I view my previous bill with TXU and the KWH 12.5 and I knew if I called them, I would not grant the opportunity to a lower rate. My contract had expired moreover, I did not want to renew with them.
Latest Reviews:
TXU-Very Bad Company - service for electricityDFW, TEXAS -- Don’t do business with TXU. I have about 5 pages of perfect credit except for one entry from TXU and even though I disputed ...
-- Complaint Posted by Dee_bailey1 on 05/14/2012
Poor Service On September 1st two of my kids were home sick with asthma when txu decided to shut my electric off due to there mistake. When ...
-- Complaint Posted by Melissa S on 09/02/2010
TXU harassing phone callsSeveral months ago, I switched my office building's electric provider from TXU to Reliant Energy, and have been pleased with ...
-- Complaint Posted by Stoutimore on 03/26/2010
Incompetence - Electrical Service I had been a TXU customer for several years with no problems. In Oct 2005 a rent house I had became vacant and I called TXU ...
-- Complaint Posted by TXUvictim on 03/16/2010
TXU Unnecessary Disconnection - ElectricityI have been a TXU customer for one and half years. Never missed a payment. Today I got a call from the guy that cleans the backyard ...
-- Complaint Posted by Steve123 on 09/01/2009