TXU Energy Complaint
DAKLLAS, TEXAS -- Wednesday, December 23, 2009
TXU executives enthusiastically embrace and TXU falsely claims, in violation of the Texas DTPA “Clear, straightforward terms of service with billing you can understand ... read full review6 Replies - Latest reply on 04/12/2010
TXU Unnecessary Disconnection
I have been a TXU customer for one and half years. Never missed a payment. Today I got a call from the guy that cleans the backyard pool about power being off in my house. I called TXU and asked what's ... read full review39 Replies - Latest reply on 09/01/2009
TXU Places an X on You as a Customer
DALLAS, TEXAS -- I view my previous bill with TXU and the KWH 12.5 and I knew if I called them, I would not grant the opportunity to a lower rate. My contract had expired moreover, I did not want to renew with them. I ... read full review
ARLINGTON, TEXAS --
2 Replies - Latest reply on 04/15/2010Add reply
In my entire life, I have never seen such BS and double talk from an electric company. I've lived all over the world, so I know what I'm talking about.
They LIE, CHEAT, and I swear, double bill their customers.
I have spoken to the stupidest people ever to have inhabited earth on their so-called customer service lines.
Please, if you're a customer switch services, they're cheating you!!!!!!!!!!
Call them and see if you are able to get a SIMPLE, STRAIGHT ANSWER FROM THEM. It won't happen, I promise.
TXU Cut off before first bill
After 2 weeks of using TXU my electricity was cut off before the first bill even arrived!
I signed up for TXU electric, and my credit approved me for a $150 credit gift of service for signing up with ... read full review