In 2006, I ordered and paid for a diamond ring that cost $450.00 And never received. I called many times with reassurance that I would receive my ring. After many calls, I finally talked to someone in India who also promised the same. No ring or no refund. I am paying for this on my credit card even though I paid for but received no merchandise. Now, no one will answer the number I used for the previous calls to customer service.
3 Replies - Latest reply on 01/28/2008Add reply
Still have my credit card statement with purchase on it. Will they ever pay for the fraud they have committed? Nannie
LOS ANGELES, CALIFORNIA -- I worked for USN as a security officer for about six months. I was asked to leave by my company because USN hadn't paid any bills. When I returned a week later to pick up my personal property, a 21" TV and antenna, I was told they mistakenly donated it to the Salvation Army. I sent letters to [name removed], President, [name removed], Comptroller. and [name removed] V.P., asking for compensation. I was assured by [name removed] that I would be compensated.
1 Replies - Latest reply on 07/28/2007Add reply
They all lied. I was never compensated, and now I'm out a TV because of these three crooks.
LOS ANGELES, CALIFORNIA -- I too would like to complain about USN (Ultimate Shopping Network) a home shopping channel found on Dish Network. This company sold items that they never delivered, but charged credit cards. When I started making calls they promised a refund to my credit card (never happened). After many calls, they stopped answering the phone. This company needs to be stopped (the owners are probably now doing the same thing under a different name). Nancy2 Replies - Latest reply on 07/28/2007Add reply
YONKERS, NEW YORK -- I won an auction for a diamond ring in August for $2,500+ - my credit card was charged immediately and I never received the merchandise - always being told that it was back ordered, they were having problems with the vendors, etc., etc. After about 3 months I cancelled my order and demanded a refund which I was supposed to get in a few weeks. I never did - in the meantime, the time to complain to my credit card company was up and I am still out the money. I see that I am not alone in this. Is there nothing that can be done. This is obviously fraud and some government agency should be going after this company. Has anyone heard anything? Isn't there anyone out there that can help us?4 Replies - Latest reply on 05/28/2007Add reply
5 Replies - Latest reply on 03/28/2007Add reply
My name is Sandy J. I was reading online of all of the people on here who was taken by the Ultimate Shopping center. I also ordered earrings, for the amount of $500.00 and never received them, nor did I get a refund. Please If anyone is going to file a class action law suit against this company, I would like to be advised.
I would like to take part in it along with the rest of you.
Don't wait to seek restitution
NEW YORK, NEW YORK -- I submitted a review about two months ago stating that I purchased coins for approximately $4,000.00 returned them because of their poor quality and was waiting for a replacement and ultimately a refund. ... read full review7 Replies - Latest reply on 03/28/2007
ASHLAND, OHIO -- DO NOT DO BUSINESS WITH ULTIMATE SHOPPING NETWORK! I have never in my life dealt with such an irresponsible company. They are more than willing to take your order and your money. I was luckier than some ... read full review6 Replies - Latest reply on 03/28/2007
CABLE TV -- It seems there are plenty of other people who have fallen prey to these people - DO NOT BUT FROM THEM !! Out of 4 orders, I received only one. The one order I did receive, I returned because it was defective and asked for a refund, but they sent me another one instead. Obviously, refunds are against their policy, even when they cannot deliver the merchandise.
3 Replies - Latest reply on 02/26/2007Add reply
I was lucky to have been able to lodge disputes for two of the orders with the credit card company, but the third was past the credit card company's length of time allowed. If you can, contact the credit card company to dispute and they will credit your money back and deal with the company themselves.
I too would be interested in joining a class action - please contact me if one gets started.
PORT ST. LUCIE, FLORIDA -- Do not trust this company. They are total scam artists. I had tried to purchase a ring in August of 2006 for about $2500.00, and never received it. I waited about six weeks when I decided to cancel my order. Customer service told me it would take 10-14 business days for my refund, but of course that was a lie. Now evertime I call them they tell me it will take another 15-30 days. It is now January 12, 2007 and I have still not received my refund. In fact, I called again today and guess what? They told me it will be 15-30 days!!5 Replies - Latest reply on 02/26/2007Add reply
NEW YORK -- I would not purchase anything again from this company. Customer service is located in India and they tell you that you cannot speak with anyone in the U.S. or credit department; it appears that every ... read full review5 Replies - Latest reply on 02/15/2007