United Marketing Group, LLC - Page 3

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1.0 out of 5, based on 2 ratings and
31 reviews & complaints.
www.unitedmarket.com
umgcustomerservice@unitedmarket.com


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Where did that auto bill come from?
Posted by on
I started getting billed on my credit card from this company.(UMG*AUTOHOTLINE) I thought it was something Capital One was doing without my approval. I tracked it down to JC Whitney auto parts. It turned out to be a $1 charge for coupons that would get you discount services. The thing that you do not notice is it goes to $7.99 per month after the first month if you don't call and cancel. When I received the coupons they were nothing I could use but I forgot were or why I got them. It was not the Credit Card companys fault.
It you do not want this to happen. NEVER check any permotion box when ordering anything. I am sure several people out here have done the same. They have a charge they can't figure where it is coming from. I had to go to the CC company. They had to tell me where the charge was coming from. I then had to call and cancel. They had to tell me where it was from.
     
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bobmonica on 2006-03-16:
The number to call JC Whitney to cancel is 1-800-843-0864
clydeandpeg on 2006-03-23:
I called the 800 number and they cancelled the "account" and put me on the DO NOT CONTACT list for future reference. She was very pleasant, even though I was pretty upset.
Live and learn, I guess.
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how they get your credit card info.
Posted by on
GEORGIA -- The reason that BUYERS EDGE and MY ADVISER may have ALL of your bank account information may be their affiliation with J.C.WHITNEY AUTOMOTIVE PARTS.They are business partners.Because of this and the abuse to my account,which was credited back after numerous phone calls and hassels.We no longer accept their catalogs or buy their products.
     
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tura on 2006-02-25:
After closing my account and changing banks,I get a statement from my old bank.It seems that UMG*Buyersedge 4 help and UMG*My advisor 4 help have CREDITED my closed account for $1 each.this thereby REOPENS the account.After this $2 deposit the bank imposes a $5 service charge.Leaving a -3.00 balance.Of course Inotified bank and they took care of it.I am guessing that this two-headed entity was going to start charging my "account" again for crap I never wanted in the first place!Because J.C.Whitney furnished them with my information in the first place,we no longer order from J.C.Whitney or accept their catalogs. thank you,Tura.
reviewerswife on 2007-02-13:
There needs to be a way to merge all of accounts for this company. They are listed on this site as buyers edge, my advisor and under several different variations of UMG. Someone please get all of these together.

Two weeks or so ago I kept getting calls from the same number. They kept asking for my wife and when I said she was not at home they would hang up. One person when I asked what it was about and told them that I was the husband they said "We are with the credit card company and will speak with only your wife" and hung up. I raised hell with my wife that her new credit card company has been driving me crazy and she said that it would get taken care of. Later that evening they called back offering this great "service" using the same "your credit card company". My wife told them that she was not intrested and asked that they do not call back. Now her credit card was charged two times today for 1 dollar each time. We never gave any of the credit card numbers away and never signed up for this service.

Now someone please get all of these complaints together so I can forward them to the Attorney Generals office.

Also, this company is located right outside of Chicago and someone stated that they have been around for 30 years. I looked up the address on Mapquest and that address doesn't have a building on it. This is classic FBI stuff and I will do everything I can to take these people down.
keyjockey on 2007-10-31:
Its always best to purchase with money orders only. You'd be surprised how many places online now accept money orders. No one needs a credit card.
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Unlawful charge to my credit card
Posted by on
ILLINOIS -- I am pretty disgusted that an on-line company can bill my credit card for no reason. How do they get the credit card number in the first place? The charge was only 1 dollar for each of the two companies, but even at 1 dollar, can you imagine what kind of illegal monies they can generate by just hoping that no one will catch their scam. I immediately contacted my bank. I had better not see any more of this garbage in the future on my account. From other reviews on my3cents.com, I can see I was not the only one who has had problems with these companies.
     
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crewboy on 2006-01-24:
In this day and age you need to watch your credit card statements carefully. What with the internet and all it is very easy for someone to get hold of your credit card numbers and make unauthorized charges. Your best bet is to always review your statements carefully and contact the credit card company in writing immediately if you see any transactions that you did not authorize. Also, contact the company that charged your account--as they may not be at fault for it if someone else used your card number to purchase from them.
clydeandpeg on 2006-03-23:
I called the 866-854-8723 and they cancelled the "account" and put me on the DO NOT CONTACT list for future reference. She was very pleasant, even though I was pretty upset. Live and learn, I guess
reviewerswife on 2007-02-13:
There needs to be a way to merge all of accounts for this company. They are listed on this site as buyers edge, my advisor and under several different variations of UMG. Someone please get all of these together.

Two weeks or so ago I kept getting calls from the same number. They kept asking for my wife and when I said she was not at home they would hang up. One person when I asked what it was about and told them that I was the husband they said "We are with the credit card company and will speak with only your wife" and hung up. I raised hell with my wife that her new credit card company has been driving me crazy and she said that it would get taken care of. Later that evening they called back offering this great "service" using the same "your credit card company". My wife told them that she was not intrested and asked that they do not call back. Now her credit card was charged two times today for 1 dollar each time. We never gave any of the credit card numbers away and never signed up for this service.

Now someone please get all of these complaints together so I can forward them to the Attorney Generals office.

Also, this company is located right outside of Chicago and someone stated that they have been around for 30 years. I looked up the address on Mapquest and that address doesn't have a building on it. This is classic FBI stuff and I will do everything I can to take these people down.
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Unauthorized charges
Posted by on
MONUMENT, COLORADO -- This company has been charging us $20 a month for unauthorized services. I called them to ask what it is for and they gave me a bunch of garbage about discounts and things we received in the mail. Well, we have NEVER received anything and we have NEVER authorized them to charge us. My mistake for not calling earlier!!! They can only refund 60 days worth of charges. They are a fraudualent company and they need to be charged and put in jail! How many others have they swindled money out of?
     
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umgwork on 2005-11-26:
I used to work for UMG. I'll tell you that. AFTER 2 NO'S they automatically give you a maximum of 2 credits...ASK FOR THEM OR YOU WON'T GET THEM. Also, If you have been having charges for up to 6 months...THEY GIVE THE CREDIT BACK FOR UP TO 6 MONTHS. That is the most they will EVER DO. And I mean EVER!!! 6 is the most the credit card company will allow for reinbursement and that is the most that a supervisor is allowed. PHone calls ARE recorded to play back to a customer to show that they did say a yes. Anything through the mail WILL BE TAKEN TO COURT TO SHOW THAT THE CUSTOMER SIGNED THAT THEY WANTED THE SERVICES. The company has been in business for 30 years for a reason. They make money off stupid people that don't know what they sign, what they agree to, or what they click on. Quit being lazy and pay attention to what you do. THEY DO MAIL TO WHATEVER ADDRESS YOU PROVIDE TO THE COMPANY.
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Telemarketing
Posted by on
NASHVILLE, TENNESSEE -- This telemarketing agency has contacted me twice giving me the last four digits of my check card and calling me at work. I was told my information was given to them by my bank. I know that is a lie because my bank does not have my new work phone number that I am being contacted at. I have informed them I'm on the Do not call list and not to call again and I was contacted again today. The only way they could have the last four of my checkcard and new work phone number is an online purchase I've made and that company has sold my information to them. I was extremely rude to them on the phone. If anyone has figured out who is selling them information I would love to know because I will never do business with that company again........
     
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tander on 2005-06-22:
Last 4 numbers of you checkcard, that's scary.
cycolbur on 2005-06-22:
an alarm bell should have gone off when they quoted the last 4 numbers of your check card. I would immediately tell my bank and get the account and card changed just to prevent theft. I would think about contacting attorney general. good luck
LegalCollector on 2005-06-22:
Agreed with previous 2...you should be concerned.
umgwork on 2005-11-26:
JC WHITNEY!!! That's the company's major client. They give information to 3rd parties AND IT IS IN THE DISCLAIMER THAT YOU SIGN. Quit being lazy and read what you sign.

I used to work for UMG. I'll tell you that. AFTER 2 NO'S they automatically give you a maximum of 2 credits...ASK FOR THEM OR YOU WON'T GET THEM. Also, If you have been having charges for up to 6 months...THEY GIVE THE CREDIT BACK FOR UP TO 6 MONTHS. That is the most they will EVER DO. And I mean EVER!!! 6 is the most the credit card company will allow for reinbursement and that is the most that a supervisor is allowed. PHone calls ARE recorded to play back to a customer to show that they did say a yes. Anything through the mail WILL BE TAKEN TO COURT TO SHOW THAT THE CUSTOMER SIGNED THAT THEY WANTED THE SERVICES. The company has been in business for 30 years for a reason. They make money off stupid people that don't know what they sign, what they agree to, or what they click on. Quit being lazy and pay attention to what you do.
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Billing on credit card
Posted by on
These people are very tricky in their business practices. They bill you relatively small sums on your card forever. When questioned and disputed they give convoluted answers about services and charges.

If you ever use them for what appears to be a straightforward transaction you will be caught in their net.
     
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GRANNYLKM on 2007-07-13:
Exact details would be helpful!!!
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Credit Card Fraud
Posted by on
I just discovered unauthorized charges made by this company on my credit card. I've never said yes to any calls offering free things, so I don't know how they got my number. They've apparently been charging me $9.99 a month for a while.

I'd love to be part of a Class Action suit against them.

     
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Anonymous on 2006-06-13:
The people that have automatic debit are going to hate this comment but use checks. Never, ever, ever, give any entity access to debit your bank account. With checks you have two records the carbon copy of the check and the statement. (Keep all bank statements for at least 8 years). Have fun!
Anonymous on 2006-06-13:
I just went through the same thing with a hotel that signed me up for some “Free Deals” for $9.99 a month. They got my number when I checked in. When we found this on the statement we immediately called and canceled and ask how they got this information. That is when I found out it was when I checked in to the hotel. I told the NO WAY. They took me off their list and refunded the money to our credit card. I got lucky! You should the same ASAP and I hope you have the same luck.
glc on 2006-06-13:
Go to this site: www.ripoffreport.com/reports/ripoff189770.htm
miketech on 2006-06-14:
My girlfriend got the buyers edge added when she ordered something from a website of a catalog company she has been dealing with for years. I don't see how they can get away with this but apparently they can.
Doc J on 2006-06-14:
Bravo Mrs. M! BTW: Take all hotel keys (the credit card type) with you when you check out. The magnetic strip contains name, address, CC info, and more. This was once thought to be an urban legend, but a friend working as a supervisor at a Las Vegas hotel/casino verified this (via his card reader). Sneaky hotels add buyers clubs to the tab via "misc charges" or in the "terms and conditions" clauses when you take a room. How many of us read the fine print?
Anonymous on 2006-06-14:
"add buyers clubs to the tab" WOW, I'll have to starting asking about hidden charges.
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What is it ????????????
Posted by on
CALDWELL, IDAHO -- I am one of those people who just pay the bill so when I went over my bill for the first time this year I realized that I have been being charged $9.99 a month since Feb. I don't even know what this is! I call the # my bank shows and all it says is we are not open please call back how do we stop it if we don't know who or what it is?
     
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Company phone to stop billing
Posted by on
To stop billing your credit card, call 866-854-8723 or 888-432-5916
     
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unauthorized use of credit card
Posted by on
EUGENE, OREGON -- Who the heck is UMG? Can anyone tell me? Whoever they are, they have charged $9.99 to my credit card twice. I want my money back!!! I don't even know what these charges are for exactly. Besides that, I didn't buy, order or even make these purchases! How do they get away with this?
     
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sweetkristen on 2004-12-06:
Well instead of coming on here, wouldn't it make more sense to call your credit card company and ask them?
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