On june 20th I had a reservation from sfo to lax to make a connecting flight on thai airlines to hcmc. I had a 6:30 pm flight out of sfo and an 11:10 out of lax. In other words plenty of time. United cancelled all but one flight out of sfo causing me to miss my connection. However they managed to sed my checked baggage to lax. They got me a hotel room for the night and a flight out the next morning to lax. Still I had no reservation to ho chi minh city at this time. Immediately they(ual) started delaying the lax flights out of sfo. I bought a business class ticket out of sfo ($4483.10)To hcmc leaving in three hours. I got to hcmc on the 22jun2007 but my bag did not get to hcmc until 25jun2007. Two months before I was returning from maui, hawaii to sfo and ual sent my bag to lax. I am a very dissatisfied consumer2 Replies - Latest reply on 06/27/2007Add reply
Thrown Over Cliff If Flight Delayed
BOSTON, MASSACHUSETTS -- My granddaughter who is fifteen, took a United Airline flight from Boston to Atlanta. She had a connecting flight from New Jersey to Atlanta. Her flight from Boston was delayed and she missed her connecting ... read full review5 Replies - Latest reply on 08/17/2012
DO NOT FLY UNITED AIRLINES!
Not only is United Airlines unwilling to recognize the needs of their "valued" customers for faulty electronics, broken seats and lights, etc., they continue to implement shifty policies in order to increase ... read full review2 Replies - Latest reply on 10/03/2011
United Business Sucks
My wife and I elected to fly business class from New York to Bangkok in March 2011 and paid $9,549.20 (for both tickets) for the privilege. We wanted more room, better food and the tranquility of the ... read full review1 Replies - Latest reply on 03/22/2011
United is awfully good at letting their Mileage Plus members know about airline "improvements", but less so in other ways. Know that standing by for a flight is now a $50 privilege. Somehow, never saw that new feature coming, and got the news today at LAX. I fly United 2-3 times a month, and standing by helps keep work-life balance. Unless you're a 1K, the fee applies. At only 80K a year, guess my business isn't that important. Southwest anyone?5 Replies - Latest reply on 09/15/2010Add reply
On Jan 9, 2010 We arrived safely in Indianapolis from Grand Rapids but our 2 baggages were missing.
On Jan 10th we were told 1of our baggage is found and they were looking for the 2nd. After a month ... read full review5 Replies - Latest reply on 02/28/2010
Another Good Trip
SINGAPORE VIA NARITA/SAN FRANCISCO TO PORTLAND, OR -- Earlier this week, I flew home from Singapore on United Airlines. In this day of airline complaints, this makes the second time this year that I have absolutely nothing negative to comment on.
Every ... read full review15 Replies - Latest reply on 10/03/2009
United Airlines gave away our seats!!
ELK GROVE TOWNSHIP, ILLINOIS -- We were on our vacation and were running to catch our connecting flight in Chicago O'Hare Airport. We had our boarding passes and were on the plane and they asked us to leave as our seats were taken, ... read full review12 Replies - Latest reply on 09/17/2009
I hope they go down in Bankruptcy. They make my parents first travel a nightmare experience, what it was supposed to be a 3 hours travels became a 12 hours delay.
I have to travel tomorrow, and I already ... read full review7 Replies - Latest reply on 07/02/2009
I was booked on a United flight returning from Buenos Aires to NYC, with a stopover in Washington DC. The ticket was a 100k premium miles ticket. I ended up needing to get off the flight in DC for business ... read full review