Universal Studios Orlando - Page 3

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Misled On Ticket Charges
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ORLANDO, FLORIDA -- I purchased tickets in good faith under the premise that this was the lowest published price. It was my understanding that you worked closely with AAA. I would have saved $29.80 had I used the AAA web site. You post a best price guarantee that restricts you from using AAA prices. I am requesting a refund of $29.80 or the total cost of $427.80 so thatI may purchase my tickets at the lowest possible price.

After speaking with my credit company they will dispute the charges that have been posted to my account at this time, if we cannot come to a resolution. They were purchased yesterday Feb. 18. Please advise.

I plan on purchasing additional tickets and will do it through Universal if we can rectify this problem.

Thank you,

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User Replies:
socal1 on 02/22/2005:
Looks like the price on the site is the best PUBLISHED price. It says in the Terms & Conditions that the Best Price Guarantee only applies for tickets available to the GENERAL PUBLIC. The AAA deal is only available to Auto Club members. Therefore your dispute on the credit card charges is frivolous.

Universal can't help it if you didn't take a discount you were entitled to.
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