I was told that they would stop the sale of my home but oops it was a day too late to stop. Oh my MHz modification payment was late oops we can't take it. You don't have enough of income but ain't that why I need a modification. Please stay a way from this bank . Add reply
So, I have a credit card from US Bank, and I log in to make a minimum payment and see that my credit card balance is paid in full and my savings account balance is in negative. Still, trusting US bank customer service will help in correcting this system error that I had no clue of, customer service representatives were rude sarcastic and too cocky. I was shocked to be treated in such a way. I insisted to speak with their manager but wasn't transferred after 30 min of holding some guy named "Kent" came on line, I took his employee ID:11101261 .. he said he is the manager there. I explained him everything he was in hurry to get rid of my call and said he will take the necessary actions and will post on my account that this web error was not from my side to get overdraft charges refunded. Now after spending so much time on the call I go to my bank and the manager at the savings bank says that there are no remarks about anything on the account. This process was repeated twice and all I have got is being pushed from one department to another. Don't trust US bank at all.. they do not care about you.. all they mean is money ... they have no respect for their customers..1 Replies - Latest reply on 11/21/2010Add reply
DO NOT LEASE FROM U.S. BANK
DO NOT LEASE FROM U.S. Bank under any circumstances. If your dealer uses them, ask him to proivide another lender. U. S Bank has a nifty little trick that they apply to virtually all leasees when they ... read full review10 Replies - Latest reply on 08/02/2013
Stay away from US Bank
PORTLAND, OREGON -- My daughter's card was stolen, It took me two times for Visa Buxx to recognize that I had filled out the paperwork. Then they still denied the fraudulent charges and kept her account in the negative ... read full review2 Replies - Latest reply on 05/18/2009
US Bank chooses to notify its members by mail instead of email or both. I am a college student and at the beginning of last December I accidentally wrote a check for rent from the wrong checking account. ... read full review9 Replies - Latest reply on 04/01/2009
Looks Like I'm Not Alone
Apparently US Bank has instituted a crafty way to prevent their own collapse: Playing with deposits in a way that allows them to assess astronomical overdraft charges.
Several months ago I had an unauthorized ... read full review2 Replies - Latest reply on 04/21/2009
Disregard Phony Text Messages
While broiling some pork loin skewers tonight for dinner on an unusually warm evening here in the upper Midwest - great wine, cool jazz in the air - I got a text message on my mobile. A nice little ... read full review5 Replies - Latest reply on 04/18/2008
ST. LOUIS, MISSOURI -- On February 7, 2008, I sold a car. On that same day and with the proceeds from the sale, I purchased a cashier's check from my bank, went directly to a lobby teller window a local branch of US Bank and paid off the installment loan. It is now 27 days and counting, and I have still not received a lien release from US Bank. I have called US Bank at least four times during the last 27 days, yet I continue to wait for the lien release.
1 Replies - Latest reply on 03/04/2008Add reply
Also, I learned from US Bank that I have a refund of about $830.00 due to me, which I have yet to receive. Could it be that US Bank treats consumers like this so that they can earn interest on our money while we wait?
The person who purchased my car is also waiting for the lien release so that he can get the car registered and titled with the state.
Bank steals customers money
ST PAUL, MINNESOTA -- Just wanted to share with others how US Bank treats their customers.... Below is a copy of my email to US Bank:
I just want to make it clear how disappointed I am with US Bank’s service or lack ... read full review4 Replies - Latest reply on 02/05/2008