Have Not Paid Refund
2419 E PERKINS AVE, OHIO -- I placed an order with USA Wallpaper and a month later called to check status of my order and they told me it was back-ordered and would be at least 2 more weeks before it even arrived at their warehouse. ... read full review9 Replies - Latest reply on 10/28/2008
SANDUSKY, OHIO -- Whatever you do, do NOT order from this company. The same has happened to me as to others. I ordered wallpaper border and they immediately debited my account for the almost $100 order. Then I received an email stating that the manufacturer was out of stock on the item and it should ship in 2 weeks. 3 months later, no border and am still waiting for a refund. I get responses back from my emails promising things that never happen. None of their phone numbers work. I found out from another company that the item I ordered was not out of stock with the manufacturer and they had over 200 rolls of it to sell. I was very much lied to.1 Replies - Latest reply on 11/16/2009Add reply
Update from my previous complaint
2419 E. PERKINS AVE., OHIO -- I have previously posted a complaint against USA Wallpaper and have been trying tirelessly to get my refund. As of this coming Tuesday it will be exactly three months that I cancelled my order and have ... read full review1 Replies - Latest reply on 10/28/2009
I wish I had read reviews of this company before purchasing. I buy things online all the time and have never ever had any problem until now.
3 Replies - Latest reply on 10/07/2009Add reply
I placed my order in DECEMBER 2007. They did not have the merchandise available, so I cancelled my order and was told I would receive a full refund.
As of today, Sept. 21, 2009, I still have not received it. I have called and called and emailed and they always say sorry we will get that taken care of.
My next step is BBB and than legal options.
DO NOT order from USA Wallpaper!
OHIO -- How I wish I had looked up reviews on USA Wallpaper before placing my order with them a month ago. I was shocked to learn that people were cheated out of hundreds of dollars, and placed huge orders that ... read full review1 Replies - Latest reply on 10/07/2009
I ordered my border and was told that it was on backorder, and I would receive it in 2 weeks. It's been six months, and I still haven't received it. My credit card was not supposed to be charged if it was on backorder, but it was charged immediately. I'm trying to get my money back, and I haven't gotten a response from them. 1 Replies - Latest reply on 07/02/2009Add reply
I placed an ordered and was never told the item was on backorder until I inquired. So, when I finally found out it was on back order, I cancelled the order. Now it is two months later and I have not received a refund. Since then I have found TONS of people who never received their refund as well.
So, my only conclusion is that this company is a big scam. I don't know why PayPal continues to let them do business. They have stolen my money.
OHIO -- I ordered wallpaper and they told me it was on back order. 3 weeks later it was still on backorder. This was Dec, 9 2008. I canceled the order I had used discover. I was told I would have a credit. I called when my statement came in and no credit. I called today Jan 9, 2009 and I was told it could take 1-2 billing cycles. I have never had that before. I called discover today and was told they will look into the matter. I feel like I will get a refund because I got Discover involved. I wonder if I would ever get I refund if I didn't.
I think they hope people will forget and I'm sure some people do. I will write again if discover doesn't do any good but I have a feeling they will.
I also will never order from USA Wallpaper again. I placed my order on 1/30/08. On 2/6/08 I got an email saying it was on backorder so I called and cancelled the order right away. I received the order on 2/16/08 anyway.
1 Replies - Latest reply on 02/18/2008Add reply
Now I can't talk to anyone there because the phone keeps going into a voice mail that is full. I am going to the BBB.