COLORADO SPRINGS, COLORADO -- I joined USAA after hearing that they were a great company with great customer satisfaction. I served eight years in the military and had heard some good things about them years ago. I called them and ... read full review1 Replies - Latest reply on 09/08/2013
USAA betrays it's member.
I never had any problem with USAA until now. One day as I tried to log on to do the usual check my account and pay bills, I was denied access. So I call wondering why that was they said there was a problem ... read full review2 Replies - Latest reply on 11/18/2010
I've been insured by USAA for a couple of decades now, and I've never had anything but positive experiences. Their customer service is the best I've experienced anywhere, and their rates are the best I've seen. The two claims I've filed were handled quickly and efficiently, and I really felt like I was well taken care of. I would recommend them to anyone! 3 Replies - Latest reply on 10/02/2009Add reply
ATLANTA, GEORGIA -- What a joke! I have changed my perception of the company, after a 16-yr USAA insuree out at 9:30 pm with nobody on the road except for me and one other vehicle, ends up rear ending my 2008 Lexus, with ... read full review2 Replies - Latest reply on 03/26/2009
Pleasant representatives, no b.s. fees, they refund the fees other banks charge for using their ATMs even! I love this company. I'm a loyal customer for life. Add reply