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United States Postal Service Priority Mail Consumer Reviews

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Priotity Mail Is a Ripoff.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

PEMBROKE PINES -- I mailed my package on a Saturday. The label states that delivery will be on Monday (they refer to this as 1-day service because Sundays don't count). Tracking showed it was out for delivery at 10 AM on Monday. The first delivery attempt was at 7:54 PM. Tracking stated "BUSINESS CLOSED." Really? A business is closed at 6 minutes to eight PM. And it was on the truck for nearly 10 hours.

One would think that the Postal Service would attempt to deliver to a business during regular BUSINESS hours. Priority Mail is not a guaranteed service, so I have to eat the $8.55 for what will amount to 3-day delivery (I DO count Sundays). For less than a dollar more, I could have used UPS. Does that make me as stupid as the U.S. Postal circus?

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Priority Mail
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

MINNESOTA -- United States Postal Office "Priority Mail" is nothing more than a scam. As of today April 20, 2018 I am still waiting for my package that was shipped on April 16 from 4 states away. USPS just doesn't care anymore... Some days (like yesterday April 19) a mailman does not even show up in my neighborhood. That's right... NO ONE in my neighborhood received any mail. Seems like they have the same not give-a-crap attitude of most other businesses in today's world.

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Priority Mail Is a Joke!
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Rating: 1/51

DURHAM, NORTH CAROLINA -- A letter was mail to me on a Friday using the United States Postal Service Priority Mail Service for $6.00. As of the following Wednesday it still has not arrived. When you call the 800-222-1811 the hold time is 40-50 minutes. I held for 41 minutes and no one ever answered. It's really a ripoff. They could have just put a 50 cents stamp on it and got it here quicker. Don't waste your time if you're expecting quick delivery service.

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Priority Mail Not a Priority
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SPRING LAKE, NORTH CAROLINA -- Mailed a Priority Flat Rate Envelope from Spring Lake, NC to Opelika AL. Expected it to be delivered no later than 10/22/17. Even the receipt says it should be delivered on 10/21. Today, 10/22, tracking shows it still in transit to the its destination city. What a rip-off. They charge for priority and handle it like routine mail and, from what I found, I can't even ask for a refund or partial refund. A USPS scam. Next time UPS. USPS is not reliable. No wonder they're going broke and always want to raise their prices.

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Arizona to Central Cal 7 Days for Simple Package Delivery
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Rating: 1/51

SANGER, CALIFORNIA -- A simple Priority package took 7 days for delivery from Arizona to central California. Was able to track package as it went up and down the state in the wrong directions. Phones never answered. No responses for help or info at any time.

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Couldn't Be Bothered to Record Tracked Mail
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Rating: 1/51

CHICAGO, ILLINOIS -- Paid for tracked priority mail from Chicago Office but they failed to record it when they accepted the package, so it was effectively lost and out of the system for two days. Tracked when it arrived at the incoming PO only. CRAP SERVICE. Use someone else.

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Shipped 2 Day 'Priority' 8 Days Later, Not Delivered!
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Rating: 1/51

AURORA, COLORADO -- I used the USPS and paid for 2 day Priority Mail service. I sent a package on the 21ST, with that 2 day delivery guaranteed. 7 days later, Aurora Co, To Chicago IL, NOT delivered! Called USPS and they have exactly the same information I have, update 'package in transit to destination as of the 21st', and that's all, ridiculous!

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Priority?- Twice Longer Than Ground Shipping but Twice More Expensive
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Rating: 1/51

CLEVELAND, OHIO -- I cannot believe USPS can get away with false claims like Priority 2-3 day shipping! I always used UPS ground to ship from OH to NC, always delivered in 2 days. Needed to ship small box, used USPS Priority, 2-day shipping. Well, it's been 4 days, not there yet! This is such a scam. I could have shipped first class as package was 3 ounces, but I paid 3 times more and it is arriving twice later. Well, they get away with having fine print - DELIVERY TIME IS NOT GUARANTEED. That is for sure, I concur - not guaranteed and not even close to promised 2 days they list on the shipping label I purchased. What a scam! Never again, will stick with UPS.

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USPS - Greatest Nightmare
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Rating: 1/51

NYC, NEW YORK -- USPS ruined my life by not knowing where my package was up till now. A priority mail that contain original documents of Nigeria passport with valid UK Visa, green card, state ID, school ID, Tax documents, Bank information document and other personal documents has not been found since 3 weeks now.

The package was sent on 04/11/2016 at Brooklyn post office NYC which suppose to be delivered within 2-3 days to Arkansas State in Rogers. Was reported not found and lost after many calls. The package has a tracking number that was last scan at the origin facility metro NYC since April 11. To be honest do not actually know where to go from here, am stuck and confused. How can recover my documents, do I have to filed police report on this?

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Priority Mail Fiasco (Around and Around the Package Goes)
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Rating: 1/51

FT BELVOIR, VIRGINIA -- Over a thousand dollars of Precious Metals were shipped 2-Day Priority Mail on 19 Dec 2015 by a company in Oklahoma City, OK. Sent as a Christmas Gift for Dec 25, 2015. Even though Ft. Belvoir, VA is listed in this review, this is not their fault...it is the inexperienced and/or faulty 'checks and balances' on how well an employee is doing his/her job.

This package arrived in Capitol Hts, MD at 7:52 PM on 21 Dec. It sat there until it was received at Alexandria, VA at 5:58 AM, 22 Dec '15. Ft. Belvoir should have been sent the package as it is only 10 miles away and the package would have been delivered CLOSE to the 2-Day Priority service (remember this was sent on Dec 19th). INSTEAD, AN UNKNOWN EMPLOYEE SENT IT BACK (BACK) TO CAPITOL HEIGHTS, MD and MD received it at 6:33 AM the 22nd.

It sat there or who knows where UNTIL IT WAS RECEIVED AT MERRIFIELD, VA AT 2:37 AM ON DEC 23RD. Now we are up to 4 DAYS with this package going around in circles. This is the sorriest excuse for a package delivery system in the world and the costliest. This service should be closed as would any delivery service system with the USPS customer ratings in the 'Pitts" as USPS is. Close it down and allow us to use any other system we choose.

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United States Postal Service Priority Mail Rating:
Star Empty star Empty star Empty star Empty star
1.0 out of 5, based on 17 ratings and
45 reviews & complaints.
Contact Information:
United States Postal Service
475 L'Efant Plaza
South West Washington, DC 20260-0010
202-268-2500 (ph)
202-268-4860 (fax)
www.usps.com
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