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United States Postal Service Priority Mail Consumer Reviews

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Priotity Mail Is a Ripoff.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

PEMBROKE PINES -- I mailed my package on a Saturday. The label states that delivery will be on Monday (they refer to this as 1-day service because Sundays don't count). Tracking showed it was out for delivery at 10 AM on Monday. The first delivery attempt was at 7:54 PM. Tracking stated "BUSINESS CLOSED." Really? A business is closed at 6 minutes to eight PM. And it was on the truck for nearly 10 hours.

One would think that the Postal Service would attempt to deliver to a business during regular BUSINESS hours. Priority Mail is not a guaranteed service, so I have to eat the $8.55 for what will amount to 3-day delivery (I DO count Sundays). For less than a dollar more, I could have used UPS. Does that make me as stupid as the U.S. Postal circus?

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Priority Mail Sent to MA Took 7 Days
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Rating: 1/51

LAKEWOOD, NEW JERSEY -- I mailed a Priority Mail Flat Rate envelope to my granddaughter in Salem MA on 12-20-2016. There has been no tracking info and all week the tracking said that label was made but no other info. After calls to Post Offices here and there - it showed up today (7 days later) and the very first tracking info was today - that it was delivered - up until today, it did not show in system or by tracking. What a scam and a ruse to get you to pay more.

I sent a card to the same address and it got there the very next day. You can't even get the money back for their scam. Luckily my granddaughter is a sweetie and told me that it was okay. Don't EVER depend on Priority Mail - I am finished - going to UPS where I KNOW the package is tracked carefully. I have had a stressful holiday because the USPS is inept and dishonest.

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Priority Mail Not a Priority
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SPRING LAKE, NORTH CAROLINA -- Mailed a Priority Flat Rate Envelope from Spring Lake, NC to Opelika AL. Expected it to be delivered no later than 10/22/17. Even the receipt says it should be delivered on 10/21. Today, 10/22, tracking shows it still in transit to the its destination city. What a rip-off. They charge for priority and handle it like routine mail and, from what I found, I can't even ask for a refund or partial refund. A USPS scam. Next time UPS. USPS is not reliable. No wonder they're going broke and always want to raise their prices.

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Arizona to Central Cal 7 Days for Simple Package Delivery
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Rating: 1/51

SANGER, CALIFORNIA -- A simple Priority package took 7 days for delivery from Arizona to central California. Was able to track package as it went up and down the state in the wrong directions. Phones never answered. No responses for help or info at any time.

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Couldn't Be Bothered to Record Tracked Mail
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Rating: 1/51

CHICAGO, ILLINOIS -- Paid for tracked priority mail from Chicago Office but they failed to record it when they accepted the package, so it was effectively lost and out of the system for two days. Tracked when it arrived at the incoming PO only. CRAP SERVICE. Use someone else.

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Shipped 2 Day 'Priority' 8 Days Later, Not Delivered!
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Rating: 1/51

AURORA, COLORADO -- I used the USPS and paid for 2 day Priority Mail service. I sent a package on the 21ST, with that 2 day delivery guaranteed. 7 days later, Aurora Co, To Chicago IL, NOT delivered! Called USPS and they have exactly the same information I have, update 'package in transit to destination as of the 21st', and that's all, ridiculous!

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Priority?- Twice Longer Than Ground Shipping but Twice More Expensive
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Rating: 1/51

CLEVELAND, OHIO -- I cannot believe USPS can get away with false claims like Priority 2-3 day shipping! I always used UPS ground to ship from OH to NC, always delivered in 2 days. Needed to ship small box, used USPS Priority, 2-day shipping. Well, it's been 4 days, not there yet! This is such a scam. I could have shipped first class as package was 3 ounces, but I paid 3 times more and it is arriving twice later. Well, they get away with having fine print - DELIVERY TIME IS NOT GUARANTEED. That is for sure, I concur - not guaranteed and not even close to promised 2 days they list on the shipping label I purchased. What a scam! Never again, will stick with UPS.

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USPS - Greatest Nightmare
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NYC, NEW YORK -- USPS ruined my life by not knowing where my package was up till now. A priority mail that contain original documents of Nigeria passport with valid UK Visa, green card, state ID, school ID, Tax documents, Bank information document and other personal documents has not been found since 3 weeks now.

The package was sent on 04/11/2016 at Brooklyn post office NYC which suppose to be delivered within 2-3 days to Arkansas State in Rogers. Was reported not found and lost after many calls. The package has a tracking number that was last scan at the origin facility metro NYC since April 11. To be honest do not actually know where to go from here, am stuck and confused. How can recover my documents, do I have to filed police report on this?

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Priority Mail Fiasco (Around and Around the Package Goes)
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Rating: 1/51

FT BELVOIR, VIRGINIA -- Over a thousand dollars of Precious Metals were shipped 2-Day Priority Mail on 19 Dec 2015 by a company in Oklahoma City, OK. Sent as a Christmas Gift for Dec 25, 2015. Even though Ft. Belvoir, VA is listed in this review, this is not their fault...it is the inexperienced and/or faulty 'checks and balances' on how well an employee is doing his/her job.

This package arrived in Capitol Hts, MD at 7:52 PM on 21 Dec. It sat there until it was received at Alexandria, VA at 5:58 AM, 22 Dec '15. Ft. Belvoir should have been sent the package as it is only 10 miles away and the package would have been delivered CLOSE to the 2-Day Priority service (remember this was sent on Dec 19th). INSTEAD, AN UNKNOWN EMPLOYEE SENT IT BACK (BACK) TO CAPITOL HEIGHTS, MD and MD received it at 6:33 AM the 22nd.

It sat there or who knows where UNTIL IT WAS RECEIVED AT MERRIFIELD, VA AT 2:37 AM ON DEC 23RD. Now we are up to 4 DAYS with this package going around in circles. This is the sorriest excuse for a package delivery system in the world and the costliest. This service should be closed as would any delivery service system with the USPS customer ratings in the 'Pitts" as USPS is. Close it down and allow us to use any other system we choose.

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Lost Priority Mail Package
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ANAHEIM, CALIFORNIA -- I sent a package priority mail on 2/17/15 from Rancho Santa Margarita post office with a destination Florida. It went to Anaheim office on 2/17 and left Anaheim office on 2/18 at 1:40 am. That was the last anyone saw it. Today, 2/21/15, it is still out there somewhere and they are unable to locate it. So much for two-day service. I suspect it was taken by a postal employee between Anaheim, CA and Florida and have requested an investigation. Customer Service was nice but appears helpless. I believe this happens on non-insured packages, so you are forced to buy additional insurance. So disappointed in USPS so called, 2-day "Priority Mail".

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United States Postal Service Priority Mail Rating:
Star Empty star Empty star Empty star Empty star
1.0 out of 5, based on 15 ratings and
43 reviews & complaints.
Contact Information:
United States Postal Service
475 L'Efant Plaza
South West Washington, DC 20260-0010
202-268-2500 (ph)
202-268-4860 (fax)
www.usps.com
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