I am painting my small bedroom and I decided to use Valspar paint. I've used it in the past and had no problem with it. I chose two colors - one for three walls and another color for an accent wall. The three walls were painted with Valspar Ultra in Seagull Beach (taupe.) The accent wall in Valspar Signature in Coffee Date (dark eggplant). I did the 3 lighter colored walls first. They are beautiful!! The Valspar Signature paint was significantly higher in price than the Valspar Ultra and I expected more of the same (maybe better) but the Signature paint was streaky with roller marks all over the wall. No matter how many coats I did, I could not avoid the streaks. I wish I had never used it and will now need to give it a faux finish. Waste of money and effort.
GRAND RAPIDS, MICHIGAN -- In 2005, I purchased a sofa and chair from a small furniture store. The salesman presented the Valspar Guardsman Protection Plan to me for an additional cost. The warranty was to protect my furniture against accidental stains, rips in fabric, etc. for 10 years. I purchased the warranty. I was given an itemized credit card receipt that showed I purchased a "Lane 2 pc recline" and "Guardman 10y + Protection Plan".
Last month, a guest tore the cushion of the sofa with keys in his pocket. As per the directions, I called the company and they mailed me the claim form. I submitted the completed claim form and the itemized receipt, which is the only receipt I was ever given, and since it was itemized I never questioned it. I also supplied Valspar with the serial numbers that were still on the label on the bottom of the sofa.
Valspar (Guardman) refuses to honor the warranty because they say my receipt does not prove that the damaged sofa is the sofa that the warranty was purchased for. They are requiring additional proof of sale including a serial number. The furniture store is no longer in business and I have no way of getting this information.
Valspar should not hold the consumer responsible for the actions of their merchants. As a consumer, there is no reasonable way for me to know what needs to be printed on this receipt. The pamphlet that I was given states "original sales receipt and protection plan number". This was supplied to them.
Valspar will look for any reason to deny claims against this warranty. I believe this to be a scam and feel victimized by this bad business practice. I have filed a complaint with the Better Business Bureau and hope that Valspar fulfills their obligation.
Terrible experience with Valspar. I bought 5 gallons of their premium exterior Duramax paint with the extra primer in it thinking I was getting a top of the line product that would save me time and effort. It took THREE coats to cover a simple peach color. When I called Valspar customer service I reached an outrageously rude representative who made matters waaay worse. I will NEVER use Valspar paint again. Not worth the $161.00 I paid for this crappy paint.
Avoid at all costs unless you like being ripped off, insulted, frustrated and working 3X as hard to get the job done. BUYER BEWARE.