MARYVILLE, TENNESSEE -- I wish someone would have told me about these people. They are rude mean nasyt ppl. My house payment is 13days late. I call to tell them I was gonna make my payment next Friday. They told me to go get ... read full review3 Replies - Latest reply on 02/10/2012
My husband and I bought our home from Clayton Homes, AKA Vanderbilt Mortgage, in October 2008. Since that time, we have paid a lot into our home, our issue with them is that they are extremely rude, ... read full review
Doesn't Care About The Customer
MARYVILLE,, TENNESSEE -- My husband and I have been with Vanderbilt since 2003. At first were satisfied with Vanderbilt, we made our payments on time each and every month never late or nothing. Alright, then my husband's father ... read full review4 Replies - Latest reply on 02/20/2014
I agree with all of you Vanderbilt has to be the worst mortgage company ever. They harass you, and also I was supposed to be on a fixed rate and they raised my payments $100 last year. I really hate this company everything you can think of bad to say about this company is true. I Hate them. 1 Replies - Latest reply on 08/31/2009Add reply
Vanderbilt is the worst, most unprofessional company in the whole wide world of business. They repoed my mobile home and filed a judgment against me and took my vehicle from me to sell for what ever they could get. I tried working with these people but it is hopeless. It is time to put a stop to them, anyone willing to get on board please post your complaint and let's do this. NOW !!!!!!!!!!!!!!!!!!6 Replies - Latest reply on 06/23/2012Add reply
The worst mortgage company
MARYVILLE,, TENNESSEE -- I just had to respond to your other reviews... This is the worst company we have ever had to deal with. They get there monthly note, but when you have trouble and call them for extensions or help of any ... read full review20 Replies - Latest reply on 02/29/2012
TENNESSEE -- Vanderbilt mortgage is a big joke. The reps are so rude. They have not once offered to help us in the last 6 yrs. They don't care about anyone falling on hard times. Unless of course it is one of them. They have been a nightmare to us. Do you know that if you are late but pay before end of month, they tack on the next month before it is actually due?? That is how they get you at the 90 day period. I consulted any attorney, this is illegal, I have taken pics of my online statement from VMC website.
I am not playing with these people anymore!! Fight fire with fire.
STATESVILLE, NORTH CAROLINA -- This has got to be the rudest company that ever existed. After a down payment of $40,000.00 and paying on the loan since 2001 illness struck our family. There is no reasoning with these people and every time I call I am put off to someone worse than the next. They will not return calls but can certainly call with treats and make you feel lower than the ground you walk on. All this for a month and a half behind. They will not work with you..they are impossible!!
How they can get away with this kind of business practices is beyond me. Because of these heartless people we are going to be on the street and all they can do is laugh.
Rude Heartless Enterprise
TENNESSEE -- We purchased a mobile home back in '01 thru Chase Manhattan (very wonderful people there)unfortunately our loan was sold to Vanderbilt and the nightmares have begun. I have encountered wonderful and helpful ... read full review5 Replies - Latest reply on 08/28/2013
SALISBURY, NORTH CAROLINA -- Anyone even thinking about getting a loan from this company please beware of them. Do lots of research on this company!! I did my research, but I did it too late. I have met 12 families in my city that ... read full review7 Replies - Latest reply on 11/11/2007
MARYVILLE, TENNESSEE -- I wish I had read the negative reviews on Vanderbilt Mortgage before I ever became involved with them. Everyone that I have had any contact with in the office has been nothing but rude beyond all comprehension. I work in customer service in a health care field. If I talked to anyone on the phone the way these people have talked to me I would probably be fired on the spot. DO NOT do business with this company unless you enjoy being harassed 24/7, even if your update on your payments!!2 Replies - Latest reply on 01/06/2009Add reply
Leaving the House
NEWPORT, MICHIGAN -- I am looking for help.
My husband and I bought a manufactured home 9 yrs ago, we paid 80,000 for it. Our intentions were to gain equity to move it on our own land.
We tried and it didn't appraise ... read full review23 Replies - Latest reply on 09/12/2013
Customer service sucks
NEW YORK -- When my husband called vanderbilt tov tell them he was out of work due to an injury and ws waiting for a compensation check and would be late they were unbelieveably rude to him. The woman he was talking ... read full review6 Replies - Latest reply on 08/21/2007
Do NOT Use Vanderbilt Mortgage
Due to a move for work we had to find a home quickly. We opted for buying a mobile home and lot so we could get out of the hotel faster. We shopped several sellers and found a home more than 3 hours ... read full review
My Husband and I have separated and have been trying for 10 months just to get my name off of the loan so I can purchase a home for myself. No one has ever called us back or even bothered working on our ... read full review7 Replies - Latest reply on 03/23/2006