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Rating: 1/51
OREM, UTAH -- The website claimed to offer car history reports for $1. When I finally accessed the site. They automatically subscribed me to a subscription service for 6 payments of $20 dollars each ($120) total without my authorization. This is deception and pure fraud. I contacted support they claim their system can not process the refund! (Yeah RIGHT!) These scammers should be locked up in jail for credit card fraud! I'm sending a complaint to the stat Attorney General.
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User Replies:
trmn8r on 08/29/2012:
From what I can see in the Terms and Conditions, AFTER you pay $1 for a history report, there is an OPTIONAL feature for 6 payments of $19.95 each that you can choose.

You can't get to that screen without paying $1 and providing your CC info, which of course I won't do. My guess, and it is only a guess, is there was a checkbox with this option chosen that you did not notice.

There is also a notice on the website that was purchased in July 2012 and they can't help any customers from prior to that time.

I would attempt to dispute this with your CC company. Thanks for warning us - the site looks suspicious and is too good to be true in my opinion.
jonthethird on 08/29/2012:
I have always used CarFax and am pleased with them - Refund on 02/25/2013:
Dear Customer,

We apologize for any inconveniences caused by the charges. Kindly send an email to in order to get your refund. Our manager will be able to refund you those charges.

Thank you,
Customer Support
customerservicemanager on 02/25/2013:
Dear Customer,

Our apologies for the charges that have been processed on your account. To receive a quick refund, just send an email to We want to ensure your full satisfaction.

Customer Support
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