Company got paid and never did the work
ALABAMA -- As many other consumers I feel that I have been scammed by VendSmart. After I was referred to this company by Dyna Pulse, and after doing some research, I decided to sign an agreement with Vendsmart for the location of my vending machines in Burlington, Ontario.
It's difficult to describe how "pushy" David Addison was the first times that I spoke with him over the phone in order to get the deposit of US $ 1,000.00, stating that he had a locator in my area and that in order to get him do the work for me right away he needed the deposit ASAP. I even took time off work to have the money for the deposit wired to him. He must have called me at least 8 times in a couple of days. And as soon as he got the money, that was it, I didn't hear back from him, until I contacted him inquiring about the work as per the contract. He came up with a series of excuses to justify his not contacting me and not getting started with the work.
I patiently waited for a few more weeks, during which he didn't return my calls nor my emails. When I finally got fed up with unfulfilled promises, I sent him an e-mail which I called "prior to legal action", demanding that he immediately reimbursed me the money I had sent plus the accrued interest. He came up with other childish excuses and that 45 days hadn't passed and that he would send someone else do the job for me.
Over three weeks ago, somebody by the name of Carl contacted me on behalf of Vendsmart, he said he would locate, finally, my machines, he said he'd be in my area within 5 days. That, of course, never happened. I got a call from this person, Carl, stating that Vendsmart might be involved in a fraud and that he was no longer working with Vendsmart.
My question is, where is the accountability of these companies which freely operate scamming people.
At this particular point I'm still waiting for a refund of the money that was sent in good faith for a job that was never even started.
Burlington, Ontario, Canada