ALABAMA -- As many other consumers I feel that I have been scammed by VendSmart. After I was referred to this company by Dyna Pulse, and after doing some research, I decided to sign an agreement with Vendsmart for the location of my vending machines in Burlington, Ontario.
It's difficult to describe how "pushy" David Addison was the first times that I spoke with him over the phone in order to get the deposit of US $ 1,000.00, stating that he had a locator in my area and that in order to get him do the work for me right away he needed the deposit ASAP. I even took time off work to have the money for the deposit wired to him. He must have called me at least 8 times in a couple of days. And as soon as he got the money, that was it, I didn't hear back from him, until I contacted him inquiring about the work as per the contract. He came up with a series of excuses to justify his not contacting me and not getting started with the work.
I patiently waited for a few more weeks, during which he didn't return my calls nor my emails. When I finally got fed up with unfulfilled promises, I sent him an e-mail which I called "prior to legal action", demanding that he immediately reimbursed me the money I had sent plus the accrued interest. He came up with other childish excuses and that 45 days hadn't passed and that he would send someone else do the job for me.
Over three weeks ago, somebody by the name of Carl contacted me on behalf of Vendsmart, he said he would locate, finally, my machines, he said he'd be in my area within 5 days. That, of course, never happened. I got a call from this person, Carl, stating that Vendsmart might be involved in a fraud and that he was no longer working with Vendsmart.
My question is, where is the accountability of these companies which freely operate scamming people.
At this particular point I'm still waiting for a refund of the money that was sent in good faith for a job that was never even started.
Burlington, Ontario, Canada
LASALLE, CALIFORNIA -- VendSmart is a vending machine placement company and I was dealing with David Addison to have a team of locators sent to my city to have my machines set up.
By sending him a $1584 deposit he guarantied me that he would have a team in place by Monday of the coming week and I was going to get a call from Don offer the weekend.
My friend who also sent him $1738 deposit got the same deal as me.
For 4 days I tried to reach David but he ignored my calls and never returned any of them. I nerver got a call until the Monday evening, it was from Don who said they were having some problems and that they would be starting the contract on Wednesday and he would be calling me Tuesday night to arrange a meeting.
A friend was able to reach David by tricking him she was a new customer, she was told the team was already in town and we would getting a call shortly, it never happened.
I sent David a nasty email asking him to refund our deposits or we would expose him as a scammer, 2 days later I received a call from a guy called Carl who said he was a professional locator out fo California claiming that David had called him and asked him to drop everything and take over our 2 contracts. By the time Carl called me David had already agreed to refund us our deposit so we told Carl the deal was off David never followed through with the refund so me and my friend have lost our deposits.
I also was able to find out that VendSmart is associated with Jim Ellis who was the man behind Vending Dream which has dozens of rip-off reports on another site