Getting in warranty vehicle repair
NEW YORK CITY, NEW YORK -- Three weeks before my years warranty was to expire my scooter refused to start when engine was warm. I tried finding a dealer for repairs, no luck. I called every number Vespa listed and all were robot numbers. I finally found online a number originating in NYC, the Vespa headquarters I believe, and for the first time encountered a human who after hearing my problem told me The closest repair facility was 900 miles away in Baton Rouge, Louisiana. and I had only two days left on my warranty. I'm from Illinois. the Vespa representative was adamant about my taking the scooter to Louisiana for in warranty repair. new cost for the scooter last September was over$6000.