VIP Honda, NJ

2 reviews & complaints.

Most Popular | Newest | More Options >
More filter options:
Beware Of VIP Honda
Posted by on
NORTH PLAINFIELD, NEW JERSEY -- We went to the VIP Honda dealership in North Plainfield this week. We called the sales person to tell her we are coming and when we showed up she never came to say hello. Instead some other guy named [snip] said he would help us. He did something on his calculator and gave us a number which we were not so satisfied with. When we gave him a counter offer, he looked at it and rudely said "You can leave" or in other words to GET OUT. He was so rude and had so much attitude. We left and called the lady we spoke to and she said she was working with customers who actually bought cars and that we were not the only customers she has and also mentioned that she understands why Ryan asked us to leave.

THIS PLACE HAS THE WORST SALESMEN AND THE WORST CUSTOMER SERVICE. THEY DON'T KNOW WHAT IS SELLING AND IF THERE IS NO NEGOTIATION THEY SHOULD PUT A PRICE TAG ON THEIR VEHICLES AND LET CUSTOMERS SHOP FOR THEMSELVES. THERE IS NO NEED FOR SALESMEN. READING THE OTHER REVIEWS WE ARE GLAD WE DID NOT BUY OUR VEHICLE FROM THEM.

BUYERS BEWARE OF VIP HONDA. I think HONDA needs to know what kind of dealers these people are.
     
Read 5 RepliesAdd reply
User Replies:
revan on 2008-08-19:
If a car salesman asked me to leave I would feel thankful that I got out of there without a huge car payment. Shop around there are some good dealerships.
Crown Jules on 2008-08-19:
I don't know, I feel like part of the story is missing. What was the difference between the salesperson's offer and your counteroffer? There's a difference between negotiating and trying to rip someone off and that goes for both buyer and seller. Too many people expect something for nothing. Ultimately you did the right thing by going to another dealership but I'd still love to hear the salesperson's side of the story.
Anonymous on 2008-08-19:
These days, Honda dealers don't have to negotiate. Most of their products sell at or near full price. If you tossed a lowball offer to the salesforce, they'd just as soon see you leave and sell to someone who'll cough up the $$.
azspots on 2008-08-20:
Sounds like you expect to be treated better than anyone else. 'Called to announce we were coming' - sales people work on commission, they cannot be diddling around rolling out red carpets for you. I bet your offer on the car was psychotic, thus why you were asked to leave.
Slimjim on 2008-08-20:
First reaction is your counteroffer was a ridiculous insult, but I've been in situations like this and the thing blow up because of an unskilled salesperson. They ask (or imply) what you want to due to get a deal done, you try and be fair but get a good deal, then they pull a tude. Last time I had it happen was on a watch from an estate liquidator. The fool gives my smack over my offer like I'm taking food out of his mouth, yet I find a similar piece somewhere else close for LESS than I offered the first guy.
Close commentsAdd reply
Awful Service
Posted by on
NORTH PLAINFIELD, NEW JERSEY -- Hi! We have bought Honda Accord 2007 EX-L brand new. When we looked at car there were couple of Scratches on the body. Sales person told us that we will fix all scratches and defect the car has. He gave us in writing. When we went to pick up the car. I called him and ask "did you fix everything". He said yes. We traveled Boston - New Jersey to pick our car. When we looked at our car. There were nothing done on this car. Car was as it is.

This is waste of our time. finally, we didn't picked up car at that time. we told them to fix it which they were agree on fixing. But I paid my first installment and I still don't have my car with me. This is awful service I have ever got. Please don't go to this dealer ever.

Also, Business manager [snip]. He also does not have any communication skill as well. He sent us a papers to sign by mail and never called us that you have sign this papers and mail to me. so I was waiting waiting. Finally, I call him. At that time, he told me that you have to sign this papers and mail to me.

So, Please don't ever buy or get any service from this dealer. Awful service.

Thanks.
     
Read 1 RepliesAdd reply
User Replies:
Anonymous on 2008-04-22:
Am I to understand that you are making installment payments on a car on which you never took delivery? What were the papers you signed which came in the mail? Please do not mistake me as being unkind...I think you may have been taken advantage of due to your lack of command in the English language. You need legal advice, quick! Find a lawyer...or call a consumer protection advocate. You should not be paying for a car that was never delivered in the condition you contracted for.
Close commentsAdd reply
Top of Page | Next Page >