NORTH PLAINFIELD, NEW JERSEY -- We went to the VIP Honda dealership in North Plainfield this week. We called the sales person to tell her we are coming and when we showed up she never came to say hello. Instead some other guy named [snip] said he would help us. He did something on his calculator and gave us a number which we were not so satisfied with. When we gave him a counter offer, he looked at it and rudely said "You can leave" or in other words to GET OUT. He was so rude and had so much attitude. We left and called the lady we spoke to and she said she was working with customers who actually bought cars and that we were not the only customers she has and also mentioned that she understands why Ryan asked us to leave.
THIS PLACE HAS THE WORST SALESMEN AND THE WORST CUSTOMER SERVICE. THEY DON'T KNOW WHAT IS SELLING AND IF THERE IS NO NEGOTIATION THEY SHOULD PUT A PRICE TAG ON THEIR VEHICLES AND LET CUSTOMERS SHOP FOR THEMSELVES. THERE IS NO NEED FOR SALESMEN. READING THE OTHER REVIEWS WE ARE GLAD WE DID NOT BUY OUR VEHICLE FROM THEM.
BUYERS BEWARE OF VIP HONDA. I think HONDA needs to know what kind of dealers these people are.
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Posted by Vishal on 2008-04-21
NORTH PLAINFIELD, NEW JERSEY -- Hi! We have bought Honda Accord 2007 EX-L brand new. When we looked at car there were couple of Scratches on the body. Sales person told us that we will fix all scratches and defect the car has. He gave us in writing. When we went to pick up the car. I called him and ask "did you fix everything". He said yes. We traveled Boston - New Jersey to pick our car. When we looked at our car. There were nothing done on this car. Car was as it is.
This is waste of our time. finally, we didn't picked up car at that time. we told them to fix it which they were agree on fixing. But I paid my first installment and I still don't have my car with me. This is awful service I have ever got. Please don't go to this dealer ever.
Also, Business manager [snip]. He also does not have any communication skill as well. He sent us a papers to sign by mail and never called us that you have sign this papers and mail to me. so I was waiting waiting. Finally, I call him. At that time, he told me that you have to sign this papers and mail to me.
So, Please don't ever buy or get any service from this dealer. Awful service.