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1.5 out of 5, based on 2 ratings and
12 reviews & complaints.

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Posted by on
Virgin mobile took $67.12 out of my account unauthorized on a phone that was not in use for over a year, my bank ended up charging me a bank overdraft fee of $35. I talked to tree live advisors who stated that it would be investigated and returned which hasn't happened yet All this started on 7/28/10
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User Replies:
Skye on 08/02/2010:
How did they get your account information?
SaMoore on 08/02/2010:
Good question Skye.
jktshff1 on 08/02/2010:
what is a tree line adviser?
Anonymous on 08/02/2010:
Maybe "three live"?
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Posted by on
I have put more than $500 in my phone and plan in all. I have been ripped off too many times and I am done. They suspended my account for a stolen phone that has been reported to deputies and I had just top up $70 and it went to waist. What can I do?
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Anonymous on 03/24/2010:
A little more info here please.
Anonymous on 03/24/2010:
Did you report your phone stolen to Virgin Mobile as well as the police? Did you transfer your service to another phone? Your contract doesn't just go away because your phone is stolen, unless they agree to let you out of it.
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