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Top Customer Complaints & Reviews:
Customer Service is the worst (poor English spoken, and it takes a long time to get an attendant due to the voice reply instructions/service).
There is no quick way to get a real person
Avoid!
I have Virgin Mobile Prepaid as a cell carrier. When checking my account balance for remaining minutes, I have caught them twice now in shortchanging my remaining minutes.
HORRIBLE EXPERIENCE! I purchased last night for family to keep in touch since my Father just died. They finally got the kinks worked out this morning so it would work.
Latest Reviews:
We made the mistake of buying a phone from this totally incompetent company. We were unable to activate the phone using their ...
CHICAGO, KENTUCKY -- This statement is to Virgin mobile. I had my phone service on since I had got my replacement phone in early this month. And what ...
WARREN, NEW JERSEY -- In the first week of December 2012, I purchased a Ovation MC760 Broadband2Go USB stick for $19.99. On 12/3/12 I received the ...
PORTLAND, PENNSYLVANIA -- Virgin Mobile as like Straight Talk offers low cost cell phone plans. The phones they offer are reasonable and fine. The difference ...
Before purchasing my new phone (Chaser) I inquired on an online chat as to whether I would be able to swap my phone and keep ...
ATLANTA, GEORGIA -- Bought and iPhone 4 for Virgin mobile cellular service a month ago. The phone works but the 3g cellular data service is terribly ...
UTICA, NEW YORK -- Virgin Mobile Broadband2Go is FRAUD, plain and simple. I paid $70 for a USB stick because I was assured the coverage was good ...
CATASAUQUA, PENNSYLVANIA -- My name is Deanna Ortiz and I am a disable person that is a client of Virgin Mobile, that had always pay on time and around June ...
CATASAUQUA, PENNSYLVANIA -- Virgin mobile said they send replacement or new phone in January to replace my malfunctioning phone and never got it. In turn ...
Virgin Mobile will ripoff your prepaid minutes - Prepaid accounts
I have Virgin Mobile Prepaid as a cell carrier. When checking my account balance for remaining minutes, I have caught them twice ...
I have Virgin Mobile Prepaid as a cell carrier. When checking my account balance for remaining minutes, I have caught them twice ...
Virgin Mobile Customer Service - Cellphone Customer Service
PLAINFIELD, INDIANA -- Customer Service is the worst (poor English spoken, and it takes a long time to get an attendant due to the voice reply instructions/service). ...
PLAINFIELD, INDIANA -- Customer Service is the worst (poor English spoken, and it takes a long time to get an attendant due to the voice reply instructions/service). ...
Don't use this Company - Cellular Service
CALIFORNIA -- After spending all morning trying to fix shutdown of my service, I finally got through to Technical Support. No texting or ...
CALIFORNIA -- After spending all morning trying to fix shutdown of my service, I finally got through to Technical Support. No texting or ...
Broadband2 usually very slow - Broadband2 internet
I got Virgin Mobile Broadband2 for the price, $40/month with unlimited MB and no contract. The price is great but the access ...
I got Virgin Mobile Broadband2 for the price, $40/month with unlimited MB and no contract. The price is great but the access ...
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