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FRAUD by VISA
Posted by on
FLORIDA -- We have been defrauded twice by VISA on purchases we made under the VISA logo. It appears VISA supports their high-dollar merchants, rather than honor their claims of secure purchases to the public.

We are a small company that deals with fortune 500 companies, law enforcement, and government entities. A recent purchase was charged back 3 times to our account by merchant "Array Solutions." They sold us equipment to be delivered from Germany. We never received it, and called VISA customer service. The sale was credited back to our account.

The merchant then fraudulently claimed we were in possession of the goods. Our account was debited $2,099.00 again. We then traced and gave VISA the US CUSTOMS information that the merchant had picked up the merchandise from American Airlines BOND. Our account was then credited again.

The merchant, still in possession of the goods, made a third claim just before VISA's 6 month cutoff dispute. limit. Even though VISA knew the merchant was in possession of the goods, and even though VISA knew that the merchant committed fraud by stating that our company was in possession of the same goods, VISA charged our account another $2,099.00, and promptly closed the matter, stating "It's too late for any further dispute."

A similar situation happened with a VISA purchase from a merchant called "CORPORATE RAIDER." I should have known that their company name had something to do with their business practices.

WARNING TO ALL WHO DEAL WITH VISA: If you have a high-dollar dispute with a merchant and receive a credit back, CANCEL YOUR ACCOUNT.
     
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User Replies:

tnchuck100 on 2007-01-05:
If you have documentation to support this sue them in small claims court. Even if they try to claim you are bound by arbitration a judge may still see it your way. Who issued your VISA card?
CantTrustAnyone on 2007-01-05:
CantTrustAnyone on 2007-01-05:
I called a friend who is an attorney. He stated that Florida has a "Civil Theft" statute (Florida Statute 772.11).

Under this statute, I can collect TREBLE DAMAGES (3 x $2,099.00 = $6,297.00) plus attorney's fees and court costs from the MERCHANT.

I'm waiting a few days for him to clear his case load, then we'll finalize the details. This was an unexpected turn in events.
tnchuck100 on 2007-01-06:
Who issued your VISA card?
CantTrustAnyone on 2007-01-06:
The card was issued to our Business Account by Wachovia Bank in Fort Lauderdale, Florida.
tnchuck100 on 2007-01-07:
Keep us updated as to how this plays out. This would probably be of interest to quite a few people. Has Wachovia offered any suggestions? Wachovia's track record is not too good either.
CantTrustAnyone on 2007-01-08:
Wachovia does not appear to fight very hard for their customers. Time is money, and from my experience, Wachovia spent as little time as possible.

Several times I had to call them after they stated someone would contact me.

This whole thing is documented at:
http://kc4vfp.us/optibeam/
tnchuck100 on 2007-01-08:
I checked the link you have listed. What a mess! I agree with your advice to let a dealer receive your shipment from out of the country. Let him deal with the headaches. Keep us posted on the outcome. Good luck.
CantTrustAnyone on 2007-01-14:
I have now spent a total of about 7 hours on the phone dealing withvlawyers who will take this case. The merchant is in Texas, and I live in Florida.

Too bad VISA doesn't honor its own written policies:

http://www.cardinalcommerce.com/articles/april_2000/Visa-Zero%20Liability.htm

or

http://www.usa.visa.com/personal/security/visa_security_program/zero_liability.html?it=il|/personal/security/index.html|Zero%20Liability
ever_rep on 2007-07-10:
wow, luckily I went with MasterCard
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Great card for people with poor credit
Posted by on
VICKSBURG, MISSISSIPPI -- I am really glad I came upon this card. It is very helpful that someone is willing to give me a chance to establish my credit. I have tried all kinds of credit card co. that proclaim they will give you a card even with bad credit to be turned down is a disappointment.

I feel that people with bad credit should stop complaining and be happy that someone out there is willing to take a risk in giving them a second chance.

     
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Anonymous on 2007-11-13:
Tonya, I just looked up this card offer through Google. Those fees can further damage your credit rating, alone.

I feel that they are giving you a chance, to GIVE your money away, and, further ruin your credit rating.

I don't know you, and, I don't know your situation. So, I'm not beating you up, here. Credit cards like this aren't always the best way to try to repair your credit.

OTOH, I applaud you for wanting to improve your credit rating. I just want you to realize that there may be better ways to do this, without opening a new credit account.
tnchuck100 on 2007-11-14:
I checked it out also. Listen to emt_c on this. This card is designed to make you fail. If you keep it you will need to stay extremely vigilant. It can take itself over the limit with its fees alone even if you don't buy anything with it.
Anonymous on 2007-11-14:
My goodness, I too googled this company and I got to be honest I figured such practices were illegal.

Here's the offer from their website.

APR 19.92 %
Annual Fee $48
Credit Line: $300
Account setup fee: $97
One-time Program fee $95
Participation fee: $10 per month

So basically you're paying $240.00 up front for a credit limit of $300. Then to add insult to injury they charge $10 bucks a month to have the card plus after a year another $48. Using this card to reestablish credit would be like cutting your head off to cure a tooth ache. There has to be a better way.
DigitalCommando on 2007-11-14:
Emt c pointed it out, tnchuck confirmed it, and stew drove a stake through its heart, Good job guys! you probably just saved a few people from credit hell. Maybe that card should be called Visa 666.
Anonymous on 2007-11-14:
Go to your local credit union and put the $240.00 on a pre-paid debit card. After a few months the credit union should convert the debit card over to a credit card if you have been using it without OD fee's and such.
Anonymous on 2007-11-14:
Put the money in your pocket and say the he11 with credit!
MRM on 2007-11-14:
Tony Yayo, I suggest that you stay away from this evil card. Can you believe you have to pay to see your credit score (not the credit report).
Anonymous on 2007-11-14:
Lid's, you need a CC or at least a debit card to rent a hotel room or a rental car these days. It is near impossible to go through life without them anymore.
Anonymous on 2007-11-14:
Super, I know and your right I find it somewhat disturbing though.
CrazyRedHead on 2007-11-14:
I have a CC that started out with a $300.00 (now $500.00) credit limit and with only a $69.00 annual fee, and since I pay off my balance in full every month there is no finance charge. I screwed up my credit when I was younger and now I am paying for it dearly. I have gotten offers for these credit cards, but have declined them all. The latest one that I got had an annual fee of $150.00, APR of 19.9%, credit line of $300.00. I forget what the setup fee and participation fee was but after the dust clears you have a available balance of about $50.00. If you depend upon your CC, a card like this will put you in a hole faster than if you dug it yourself.
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CLEAR DEBT!!!!
Posted by on
CAN ADD MORE MONEY TO YOUR CARD FOREAL!!!!!
     
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credit limit increase
Posted by on
MEMPHIS, TENNESSEE -- After a couple of years of credit with Capital One, you offered to increase my credit limit by $200, the initial offer was $200. I've had this one of three accounts with Capital One for quite some time. All of the other two accounts have a credit limit of $200 also. I'm sure I've paid on the account in a timely manner more times than not.

To help keep me as a potential future customer, I would like the following:

Offer me an adequate increase amount or don't offer anything.

At the very least I would like a response from your company regarding this incident. Thank you for your time.
     
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