VIZIO sold me an LCD TV that they knowingly had defects, and when the warranty lapsed (by less than 2 months), they had the nerve to refer me to their service people who would charge me over $250 to repair the set. This was without analyzing the problem.
2 Replies - Latest reply on 09/25/2013Add reply
Oh, and by the way I had to buy and return this model twice before I found one that worked. Shame on me for thinking that this company is honorable and stands up for their product. All they want is your money, and to hell with everything else.
I don't ask for a new TV, just to have mine repaired. And for the record, it has hardly been used, no more that 20 hours since I've had it!!!!
Don't Buy Any Vizio Product
LA QUINTA, CALIFORNIA -- This TV is only 20 months old and a panel problem came up. Costco covers the product for two years and they hooked me up with Vizio Warranty. These fools and rude, try to give you a lower product in exchange ... read full review4 Replies - Latest reply on 11/17/2011
Vizio? No! No! No!
My 32" Vizio was purchased at Sam's Club on 05/30/10. The price was $588. On 06/26/11, a piercingly loud noise started, followed by vertical lines through the picture. The TV shut down before I could ... read full review2 Replies - Latest reply on 08/13/2011
CALIFORNIA -- Purchased a Vizio 42 in TV. Went black, under warranty. Took many calls just to contact service. Schedules an on site repair person. Called when repair person never arrived. Vizio canceled appointment without telling me.
6 Replies - Latest reply on 07/09/2010Add reply
Rescheduled date for the following week. This time called to cancel again and rescheduled another date. Repair service too busy repairing Vizios had to reschedule another date. Still waiting.
Purchased TV from Costco. Disappointed that Costco did not step in and demand better service for its customers.
We bought a vizio from Walmart in Nov, of 09. We call after it failed six months later and were told to call vizio\'s customer Service Our Vizio 42\" started going out last Nov. 09 it blinked off and ... read full review
Our Vizio VP322 is 19 months old, turn it on via remote, you get off/on/off/on/onnnnn no off/on comin on, one more time "ON" we got a winner! Called Vizio the Representative was an absolute genius, stated it was our "power supply board". Tell me this folks, how often can you call tech support, describe as I just did and WHAM they know the problem??? Guess the high tech folks at VIZIO have a clue? Don't decide based on my review, try searching internet, "type VIZIO VP322 Problems"... Standby and you will be amazed how popular they are. Then be fair try another search engine "type Vizio VP322 power supply board"... Boom you got a winner? Ohhhh by the way the folks at Vizio suggested that we go to several internet sites to buy a replacement part, stated they were inexpensive, right? Wrong!
Wonder if the average joe could get the living _iss shocked out of them by touching the wrong area with a screw driver??? My guess is YES! Has electric will make you shine! Would not think it is a good idea for the average joe to attempt this one.... So, off ya go no more vizio for me-"O"!
Broke down 32inch TV
I brought a 32INCH VIZIO HDTVLCDone dat my mother call me and informed of all the complaints that flat screen TVs have been getting on the news I informed my moyher my TV is doing great once I got off ... read full review6 Replies - Latest reply on 09/04/2009
Poor customer service
I purchased a VIZIO back on 11-15-2008 from Walmart. Within two months I started having problems. I customer service and after 45 minutes on the telephone we were able to trouble shoot it. Another month ... read full review