First I tried to contact Wachovia to try and repay my bills 2 months ago. I didn't have the zip code that matched their records so I was repeatedly put on hold and never spoke to anyone. They had a bizarre address that I have never lived in so I hadn't received any bills in over a year from them. Then I get a call on 2/19/2010 after 2 months of trying to contact you saying that I'm late in repayment and charging me a $6.00 late fee (its the principal). Its their fault that it was late. Also they've been sending my private information to someone else at an unknown (to me) address. I'm checking my credit report and if there is any suspicious activity I'm having them investigated any way that I can. Also now that I'm trying to log in and pay my bill I'm getting a notice on the website saying that the service I requested is unavailable. Their company is ridiculous and I do not want to deal with them any more than I have to. So please get your website and information correct so that I can pay you people without much more contact. This complaint is going to consumer websites and I am going to notify my college of the problem as well.4 Replies - Latest reply on 02/21/2010Add reply
The WORST auto finance company
Ok so I've had my loan for over a year. Six months ago I lost a big contract for my business and have had a terrible time keeping up with my bills. I had to fold my business and get a very low level job. ... read full review7 Replies - Latest reply on 02/09/2010
When someone use online bill pay the amount should automatically be deducted from the account (to be more user friendly). I also changed banks to Wachovia because I heard that you have outstanding customer ... read full review3 Replies - Latest reply on 01/05/2010
Thanks for NOTHING!
As most Americans right now my household is struggling right now and this month has been worse with having mechanical bills as well as extra medical bills for our disabled child. I called to request a ... read full review4 Replies - Latest reply on 11/11/2009
Recently the engine on my wifes car seized. I took it to the mechanic and was told that I would need a new engine costing me $6000.00. I still owe around $12,000 on it. I called Wachovia and told them that I might be late on this months payment because of the mechanic bill. Also called to see if they would be able to help me out in any way shape or form. Instead I got a manager on the phone lecturing me about how it's my signature on the contract and I need to "man up" and pay the bill. If they couldn't help me that's all I needed to hear. I do not need to be scolded about what my responsibilities are. Customer service really sucks!!!!!!!!!!!!!!!!!!!3 Replies - Latest reply on 10/27/2009Add reply
I Got Jacked Too
I too have become a victim of this manipulative and deceitful bank. They re-arranged all of my transactions in their favor and what should have been one $35 NSF check fee for overspending a couple of ... read full review22 Replies - Latest reply on 10/20/2009
Worst Bank I have encountered....
My account has been hit with thousands of dollars in fees over the last yer that I have been with Wachovia. Some have been my fault and some have not been. The last time was the worst. In a 2 week period, ... read full review
What has Wachovia become
CHARLOTTE, NORTH CAROLINA -- Im a student and in the past years, I have had no problems with Wachovia when I first banked with them in 2005. But ever since wells fargo bought Wachovia it has been downhill for me from there. one of ... read full review19 Replies - Latest reply on 09/15/2009
This so called bank is calling my phone 2-6 times a day starting around 7am and ending around 9pm. I have informed them about 100 times now that the person they are looking for is not at this number and ... read full review13 Replies - Latest reply on 07/14/2009
Overdraft And Unavailable
CHARLETTE, NORTH CAROLINA -- First I was charged a $35 fee for a check they created on "bill Pay" but there were no funds in the account, so they only wanted to offer me half of the over draft fee instead of the full amount. From ... read full review7 Replies - Latest reply on 06/09/2009