I have been on the phone and they are telling me we will take care of everything as soon as we see it on paper, well I faxed them what they needed to see on paper and am still waiting for them to send me the nsf fees to get my account at the bank right thank god that Bank of America is a good bank and they disputed both of the transactions 6 Replies - Latest reply on 08/05/2009Add reply
REDLANDS, CALIFORNIA -- I had the account with this company for 2 years and my vehicle was totaled. I requested information to complete the claim and need assistance from WDS. It took 3 months to finally get the information. The customer service people would place you on hold forever, three different people would have three different information, rudeness like no other seen. The worst representatives on the face of the earth. I even requested high management (corp.) and received no information or was miss guided. The corp. office also were rude and even hostile. If you have a choice I would steer clear of this company.
2 Replies - Latest reply on 01/13/2009Add reply
They are glad to take your money but when it comes for help, all you get are rudeness and unprofessionalism.
MOUNT PLEASANT, SOUTH CAROLINA -- We bought a truck through a local dealership and were financed through Wachovia Dealership services. We made our payments faithfully until I was injured at work and had to go out on disability. We then ... read full review9 Replies - Latest reply on 06/06/2011