Worst customer service I've ever seen.
DAYTONA, FLORIDA -- When I emptied my cart I left two heavy items in the cart. As it was, we had to wait on the customer in front who had forgotten their wallet. They made a quick run to their car. Not an issue. The gentleman apologized over and over for the wait. Again not an issue. When it came time for my order to be rung up, my husband let the cashier know in advance we had two extra items in the cart to be scanned. The cashier said...it would have been easier for me if you put them on the counter. My husband replied, I thought I was doing you a favor. The cashier replied...well you didn't. This takes me longer to ring up. To say the least both my husband and I were stunned. I too, work in the customer service field for over thirty years, and I don't think this could be your policy for your associates to treat your customers with such disrespect. I feel it is my obligation to let you know of this person's behavior. The store I visited, while here on vacation is in Daytona Beach, FL. The customer my husband and I waited on, showed more curtesy. I am one of several Sr. Administrative Assistant @ PSC.