Wal-Mart Consumer Reviews - Page 4

CRESCENT CITY, CALIFORNIA -- After grocery shopping with Walmart for many months, I logged into my account one morning recently, and could not believe my eyes. Every single product in my reorder and favorites list had been doubled, and in some cases tripled. They have slightly modified prices on a few items, however for the most part they remain hiked. Imagine suddenly paying $6.00 for 1 small can of corn! $6.00 for a 32 oz. jar of mayo that you only paid a little over 2.00 for.

Worse, when I put a product in my cart, I would come back later and find the price doubled!!! This is very deceptive and greedy. I have written to the main office with complaints, but no reply. Customer service has no answer, except to compensate me with a paltry 5.00 gift card which I will not use. From now on I will only order basic necessities. Watch out. If you are a new customer online, they will get you too!

Regarding case **. The merchant for the item I purchased through Walmart.com canceled the birthday present I purchased 5 days after order placement. After receiving a cancellation email and a lengthy phone call, the Walmart.com agent committed to send a $10 electronic gift certificate to cover the additional cost of buying the same product elsewhere at a higher price with rushed delivery.

Finding the electronic gift card did not arrive a month later, I spoke to a very friendly first-line support person who connected me with a supervisor (Chandra) then a tier-2 manager (Ada), who took absolutely no accountability for their team member's previous commitment or rectifying the situation. It is appalling how little Walmart cares about customers or taking accountability. I won't be purchasing the phone I was about to buy when I couldn't find the certificate. Such poor management and I was hoping someone would be able to challenge Amazon. It certainly won't be Walmart.com.

ONLINE, NEVADA -- You'd do better with eBay or Amazon, Tophatter, Wish, Ali Baba, or even Craigslist.
Shady vendors are preying on Walmart's ignorance and stupidity to conduct scams and Bait & Switch operations under the established and once prestigious name of Walmart. And Walmart is allowing this.

My paid order # 5131784-677762 on 8-30-17 was never shipped. When I contacted Walmart, they contacted the vendor. I then got an email telling me my order was being shipped (a week late). Provided with a tracking number, I was informed my item was delivered to some place in Kansas (I am in Nevada). After again contacting Walmart, I received an email from the vendor saying my order was cancelled with no explanation or apology. Walmart then contacted the vendor with an 'escalation' letter, however, for no apparent reason, that representative lied to the vendor stating that I wished to cancel my order and that I requested a refund, which is simply not true. While I understand now that these vendors sell through Walmart, my credit card payment was to Walmart and not SCONTROLC. Walmart should stand behind its customers and resolve these situations instead of leaving us to fend for ourselves against these predators. As of this writing, September 2017, the situation is still unresolved.

This is the second (and last time) I have ordered from Walmart.com, only to have the shipment delayed, cancelled, delayed again and finally, in frustration, cancelled by me. This time the shipment was literally less than 10 miles from it's destination when Walmart informed me the shipment had been cancelled because an item had been damaged in transit. When I contacted them, I was told they would "rush" a replacement shipment and it would arrive in two days. Instead, the items weren't re-shipped at all. I finally got notification that the order had been resubmitted but wouldn't arrive for nine days. When I contacted Walmart.com, the "customer service representative" asked, "What do you want me to do about it?" Really? No other solution or compensation was offered. At first he even told me I couldn't cancel the order because it was "in transit." Finally, the order was cancelled but I was told it would take a week to process a refund. Wow. Really great "customer service" Walmart.

SUFFOLK, VIRGINIA -- I have never in my life see any store run the way this store is ran, when you go shopping for your family and you shopped at the same store every week you would expect that the stores inventory should show which items sell and that is the ones you keep in the store at all times no questions ask but not in the Suffolk Wal-Mart I have Not found the items in over 2 to 3 months so what is so difficult to keep the stock on hand . I will find another store to shop at from now on. when you can keep you stock on the shelve then I might come back. Thanks Gail Ellen Gentry

RIALTO, CALIFORNIA -- Walmart Pharmacy in Rialto on Riverside Avenue and Willow - I had been very happy with this store until today 2/1/2017. One of the pharmacy cashiers name Arceli told me it would take 20 minutes to get my elderly relative refill ready. I had called early in the morning to avoid waiting since she is elderly and would be walking to pick up. She gets there at 3:45 pm and the story changes from wait a little bit to "we had to send the medication to your doctor" and she won't be in until next week.

Mind you today is Wednesday so we have to wait until next week. How come nobody called to tell us of this. Such a disorganized shop. Well you lost me trinity with your employee there. I will sure be taking my business to Walgreens. More customers will follow me.

WHITE LAKE, MICHIGAN -- When making a purchase today, 8/18/16 I did not have to provide a pin number for my debit card since the purchase was under fifty dollars. I called corporate and they stated that is their policy but no one could explain why this is so. The only answer that I received was that it speeds up the process. This means that if your debit card is stolen or lost whoever finds it could go to Walmart and make numerous purchases under fifty dollars before you report the loss. There is no other retailer that I deal with that has such a policy. I will no longer shop at Walmart or Sam's Club unless they change their policy. I am sure that most people are not aware of this policy.

TOA BAJA -- In Walmart Toa Baja oredeno with a meal time for an activity. The day of the event went to get dinner after an hour (1 hour) of which had been agreed. The dinner was not ready, the store manager did not appear and said to us, wait an extra hour for dinner ... The store manager was delayed and store associates did not want to provide information where to find it, fatal service, return money, which means that the cash saving does not work, because economics are looking for a hard time, waste of time and savings rather than spend more courage and spending time and money on products ....
En Walmart de Toa Baja se oredeno con tiempo una comida para una actividad. El día del evento se fue a buscar la cena luego de una hora (1hora) de la que se habia acordado. La cena no estaba lista, el gerente de la tienda no aparecia y nos dijeron que esperaramos una hora adicional por la cena... La gerente en tienda se demoro y los asociados de la tienda no querian proveer información donde encontrarla, servicio fatal, devolución de dinero, lo que significa que el cash saving no funciona, ya que buscando economia encontramos un mal rato, perdida de tiempo y en vez de ahorro pasamos coraje y mayor gasto de dinero en tiempo y productos....

AUGUSTA, MAINE -- Augusta Maine Walmart- Walmart will REFUSE to refund your money when you buy on-line because they say you are responsible for sending it back to their original distributor and in addition to this they will charge you a 15% restocking charge and it will take several weeks before they will give you a refund if they decide to do so. THIS IS A TOTAL NIGHTMARE.
I BUY FROM A LOCAL RETAILER SO THAT IF I HAVE A PROBLEM WITH A PURCHASE I CAN RETURN IT. THAT DOES NOT MATTER IF YOU BOUGHT IT FROM WAL-MART ON LINE. DON'T DO IT, YOU WILL BE VERY SORRY IF YOU DO. Nobody else does this and it is total BS.
They do not explain this before you buy it. YOU HAVE BEEN WARNED. SAVE YOURSELF THE GRIEF.
Waste of Money
I DID NOT AGREE TO PAY A 15% RESTOCKING FEE. IF THE SUPPLIER TO WALMART WANTS A 15% RESTOCKING FEE THEY SHOULD GET IT FROM WALMART I AM A CUSTOMER OF WALMART NOT A CUSTOMER OF THE WALMART SUPPLIER. THIS IS FRAUD ON THE PART OF WALMART. WALMART SELLS IT TO YOU THE CUSTOMER BUT THEN AFTER YOU BUY IT THEY SAY "ITS NOT OUR PROBLEM, GET YOUR MONEY BACK FROM OUR SUPPLIER" WALMART HIDES BEHIND A CURTAIN OF DECEPTION.
It should be illegal.

Walmart just SCREWED its associates without even a kiss. By taking for some associates, hundreds of hours of acquired sick time off and puting it in a separate “Bucket” that can now only be used if some else in your family gets sick. And then, only after you have used all your vacation / sick / personal time in your time off “bucket.” That undoubtedly saved Walmart $$$, as the previously acquired sick days did not revert to paid time off to be used at any time, as the newly accrued hours are. Walmart sure didn't hype that up when they were telling the general public about all the increased pay raises they were handing out to associates in 2016.

Walmart additionally going one step further, and insulting the intelligence of its associates, by giving us this 2-3 grade juvenile rendition of a benefit summary brochure that not only left associates but local management in the dark regarding Bentonville's new time off program.

And furthermore, thanks Walmart for your blanket across the board 20 cent an hour raise this year, you have again screwed most of us 20-30 cents an hour. Its more than obvious you care very little for those who laboring for you on a daily basis.

Wish Sam Walton was still around, you money hungry, self-centered, self-serving individuals would have your butts kicked up around your shoulder blades.