A Dirty Mess!
LOS ANGELES AREA, CALIFORNIA -- We Clean America pats themselves on their back for no reason.
Admittedly, locating a reliable house cleaning service company is not an easy task, but when I contacted "We Clean America", the early ... read full review9 Replies - Latest reply on 10/12/2006
SHERMAN OAKS, CALIFORNIA -- Ok these people are a joke. Just check them out on the Better Business Bureau's website. Their rating is F and they have 16 complaints in the last 3 years with 2 complaints closed in the last 1 year. I think that is enough for anyone to make a decision if they want to work with this company. Completely incompetent, horrible service and horrible customer service. If there was negative rating that is what I would give them. They do not even deserve 1 star. I hired the company and they made me prepay and sign a contract before the ladies started cleaning. They did not clean anything at all and after 2 hours of pretend work they left and the house was still dirty and they broke a cup and hid it in the dishwasher. When I called to complain the representatives were extremely rude and did not want to do anything about it. Please do not waste your time with this company. Not sure if its a real company at all. They might be running it out of someone's backyard. 1 Replies - Latest reply on 07/28/2012Add reply
SHERMAN OAKS -- Terrible agency, they don't screen or train their employees (to be exact - independent contractors) and are not responsible for their actions. So all damages and theft - not their responsibility. Might ... read full review4 Replies - Latest reply on 04/27/2011
There's a Sucker Born Every Minute
LOS ANGELES, CALIFORNIA -- I've used this service once previously and they did a good job. They sent a three-person crew that worked hard, tried to accommodate special requests and was very professional. I was happy to tip them ... read full review2 Replies - Latest reply on 11/02/2009
Specifically requested English speaking/reading crew....no way! Ruined a marble shower costing more than $1,000 to repair. Broke items, hid them.... the company does not stand behind cleaning crews. BEWARE! Add reply
LOS ANGELES, CALIFORNIA -- I answered a mailer coupon from We Clean America service. The first time a team of three - a couple and an elderly woman - arrived. They did a superficial job and got through speedily. I appreciated the speed part. Next time only a different couple came. Again they did not do a thorough job but the result was acceptable. I asked to have them again. The next time a different couple showed up. Their appearance was slovenly and their work shoddy. I requested others but the same couple returned the following week.
When I objected I was told by the office that they would send a different crew. On the day they were due to come, the office called saying their team could not find my building. They had gone to a city many miles away. I gave them directions....and they never showed up.
I did not call this service again, nor did they try to call me. If you care about efficiency in your home, Stay away!
I used this company for over 10 years, basically decent work. When I came home to find the garbage disposal inoperative, they took the cleaners word that they had done nothing. I can't afford substantial repairs caused by the cleaners so I canceled the service. 11 Replies - Latest reply on 03/04/2009Add reply
Was I Just Lucky?
TORRANCE, CALIFORNIA -- My appointment was 7-8 am. I was worried that they would be late or not show up at all because of all the reviews I have ready but the cleaners (2 women and a man) came around 7:20 which was just right.
The ... read full review8 Replies - Latest reply on 06/13/2008
THOUSAND OAKS, CALIFORNIA -- I have yet to read anything good about this company. But as their price and promise compared well to other companies in the same arena, I decided to try them out. A 3 bedroom/2 bath home for $60 the ... read full review1 Replies - Latest reply on 06/11/2008
LOS ANGELES, CALIFORNIA -- I have never read one single review of this company that didn't tell a horror story about the service itself, its employees and the way the company treats its customers. I wish I'd seen any of this before ... read full review2 Replies - Latest reply on 04/26/2007
DO NOT USE THEM
SHERMAN OAKS, CALIFORNIA -- I had a bad experience with them, and I have a feeling that most people that use their service have a bad experience. First, you can never talk to anyone when you call, they always say someone will call ... read full review4 Replies - Latest reply on 02/19/2007