Tried Talking to customer service last night in reference to bill pay, ever since the merger of Wachovia with Wells Fargo I have been having problems paying my bills, instead of the checks going to the person or company Wells Fargo is sending the checks back to me, when I called I could not get any help, customer service was rude and they kept giving me numbers to call, I even spoke to a supervisor and no help, my last call was to a person who hanged up the phone on me. Time to change Bank.1 Replies - Latest reply on 09/08/2011Add reply
After paying my car loan on time for a year I was late on one due to changing jobs. They contacted my Manager attempting to contact me and telling him that I was behind on a payment. When he asked them ... read full review9 Replies - Latest reply on 08/31/2011
Credit card "curiosity"
I have been a customer with this bank for 15 years. I've had direct deposit for at least ten of those, VA pension. I went in one day to inquire about a personal loan. I didn't realize they didn't exist ... read full review2 Replies - Latest reply on 08/22/2011
I got charged fees when I was assured I wouldn't be. They took money from the wrong account for bill pay. They notified me of my wife's separate account when they should not have. They messed up my bill pay. 1 Replies - Latest reply on 08/01/2011Add reply
Monthly Service Fees
We went into the Roseville Woodcreek branch for a simple deposit and were coerced into changing over our business account. After 2 hours with a bank clerk, Alex, he said we would save on our monthly ... read full review1 Replies - Latest reply on 07/22/2011
Christie Jones of Well Fargo Investments took my money from my savings and put it in an annuity. I didn't find out about for 3 months. Now today another employee (S. Bowen) of Wells Fargo in Carefree Arizona told me I could take 10% of my annuity out without penalties. That is not true. The employee knows it was not true. I recorded him telling me repeatedly No PENALTIES.
1 Replies - Latest reply on 06/06/2011Add reply
Double debit entries
On Thursday, May 26, 2011, I paid my $235.78 Verizon Wireless bill online. A couple of hours later, I check my Wells Fargo checking account online and see two pending charges for Verizon for $235.78 ... read full review1 Replies - Latest reply on 06/02/2011
Worst Bank Ever
THOUSAND OAKS, CALIFORNIA -- I had been a customer with Wells Fargo for about a year and a half. Firstly I thought the online account management was a good asset of theirs until I went to Europe in the Summer and then the problems ... read full review7 Replies - Latest reply on 04/23/2011
You have got to be kidding!
GILROY, CALIFORNIA -- I have concerns with regard to the way Wells Fargo handles its checking accounts. I had just fractured my pelvis so was home basically in bed. I sent my longtime girlfriend with a check to cash as I ... read full review5 Replies - Latest reply on 04/02/2011
GRAPEVINE, TEXAS -- As a swiss citizen living in Switzerland, I am exempt from paying taxes on the interest I earn on my CD. I provided Wells Fargo with all the documents needed for the exemption and in spite of that, Wells Fargo withheld the taxes on the interest and send it to the IRS. When I complaint, they admited their mistake and I was asked to go and collect my money from the IRS. IRS tells me that I have to file a return to get my money back, what a hassle!
1 Replies - Latest reply on 01/24/2011Add reply
I had accounts in the US for 30 years and never had a problem until I moved my account to Wells Fargo. BIG MISTAKE.
Credit Card Collections
Wells Fargo uses Attorneys in Hollywood Florida to collect for their bad credit card debt. The attorneys do not return calls to any one, they are ripping off wells Fargo for Fees of 10% for the amounts ... read full review2 Replies - Latest reply on 01/09/2011
I Miss Wachovia
GEORGIA -- My husband and I called to get our available balance & to see if we had any pending transactions that affected our balance. The lady we spoke with did tell us we had pending transactions, but that ... read full review11 Replies - Latest reply on 01/30/2011