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Western Fence - Atascadero


1 Reviews & Complaints

Shoddy fence installation (with pictures)
Posted by Jw1 on 07/09/2007
ATASCADERO, CALIFORNIA -- It all started with my neighbor wanting to have a new fence installed between our properties. We advised her we could not afford to build one this year but maybe next year. She decided to pay for the fence herself and gave me the contact info of the fence company "western fence" if I had any questions. She also gave me some pictures of what it would look like. I decided to call western fence and ask about the fence type and looks. I asked about any spaces being left under the fence, I was told by western fence owner Joe that there would not be any spaces below the fence. I stated that I did not see why there wouldn’t be any spaces as the panels being installed were square and the ground was on a slope. Then he said if there were any it would only be an inch or two and that they would place boards below it. I asked him to notify me when they would come out to install the fence. I went out of town for a few days to help my father with a medical problem and my wife calls and says the fence guys showed up and started. He did not provide us with any notice. The shoddy fence was completed in one day. There were spaces under the fence up to 6 inches or more. This allowed our dog to walk under the fence. Western fence piled up lots of dirt to cover some spots. The boards at the bottom were unleveled, high off the ground and not how Joe described to me or as the photos he supplied showed. Also the decorative caps on the fence in the picture were not installed but instead every 4x4 post was cut crooked. Western fence did a very poor job.



poor fence installation Western Fence Atascadero fence installation

I contacted Western fence after arriving home and expressed my concerns. Joe told me it was none of my business since I did not pay for the fence and that I was cheap and wanted everything for free. He said I was just nothing but Chicken *&^%! While I was trying to discuss this with him he kept @$# %&(&%#@!@^* and hung up on me. I will probably have to use legal action to get results as he is a very rude person.

I would not recommend Western Fence of Atascadero.

     
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Posted by Hugh_Jorgen on 2007-07-09:
Ole' Joe might not be the nicest guy, but he's right. You didn't pay for the fence and since I assume it's on your neighbor's side of the property line, you have nothing to say about it. If you don't like it you have the option of installing your own more attractive fence right up against it.
Posted by jw1 on 2007-07-09:
Good point, I,m glad you brought this up. The fence is inside my property line by 2- 3 inches and it is 7 feet high which is against city code of 6ft. And without notice or permission they worked on my side of the property leaving concrete, holes, debris, dirt piles and trampled plants.Thank-You.
Posted by Sparticus on 2007-07-09:
Well if you are sure about the fence being on your property, I think you can get the city involved and have them remove it... that of course would be a jerk thing to do... but hey... sounds like you are getting the short end of the stick on this deal anyway... why not go for the fence! (no pun intended =)
Posted by Sail27 on 2007-07-09:
Maybe he should "picket" the place
Posted by Sail27 on 2007-07-09:
... or "wood" it be better to "stick" to a "post" with more "concrete" information

(badump-bump!)

But seriously folks.. is this thing on? We're here every Tuesday - remember to tip your waitress, you're a beautiful audience!

Don't blame me --> Sparticus started it! :-)
Posted by Hugh_Jorgen on 2007-07-09:
It's bad that your neighbor has to suffer because she picked a poor fence company, but it sounds like you are in the driver's seat here. If it's on your property, then you have the right to remove it. Maybe it's time to make this her problem and let her call Joe. Best of luck.
Posted by Skye on 2007-07-09:
You know what they say:

Good fences, make good neighbors.

Is she aware about all of this on your side and how you feel about the whole thing??
Posted by poppapia on 2007-07-10:
Are you 100% positive it's on your property? Once you start the process of having the fence removed, I would strongly recommend paying for a survey to find out where your property line lays.
Posted by jw1 on 2007-07-10:
yes, i already had a recent survey, i am sure. I am not removing any fence. I am not going to make my neighbor go through any hardship over this. I will pay to have the fence repaired and fixed. "Western fence of atascadero" will not be doing this thats for sure!
Posted by Skye on 2007-07-10:
You know, I saw a case on The People's Court about a fence company that installed a fence on a slope in the plaintiff's yard, and left gaps just like on your fence.

The plaintiff won. He sued for the expense of having to have another fence company come out and fix it.

Maybe small claims court is something to consider. You have great photographs, and a good story, and the fence company really left a mess for you to fix. What good is a fence like that?? Not dog safe.
Posted by jw1 on 2007-07-21:
Well it's finally happened! My neighbor next door called and left a message that our small puppy is getting into her yard and pooping. Our puppy is able to just walk under the spaces under the fence. This was our concern all along as well as WESTERN FENCE of ATASCADERO left large spaces as shown in the pictures. I have not called my neighbor back yet because i am wondering how to handle this MESS she created by using WESTERN FENCE. We have just recently hired someone to level all the bottom boards but this does not solve the space below the fence problem. I was always under the impression that a fence was to keep things in and out, but not a fence from WESTERN FENCE OF ATASCADERO!Any ideas?
Posted by jw1 on 2007-07-21:
UPDATE: a few days ago Joe from WESTERN FENCE sent some employees out to fix the fence. problem is they were going to only move a few boards out of many. i told them this would only add to the problem of looks and spaces and not solve anything. I sent them home. FOLLOWING IS A FAX I JUST SENT JOE AS A LAST APPEAL.

7/21/2007
Joe the other day you sent out some guys to work on the fence and they really did not even know what the problem was. so i told them what the problem was and they said that you would not allow them to move all the boards. so i sent them home. What i want done is you to add a treated 2x4 under each 2x12 to fill in the spaces you left under my fence. I will give you one more oppurtunity to make this right. Our neighbor Isabell has complained to us because our dog walks under the fence do to the large space below. Are you willing to correct this problem?

thank-you
jW
Posted by Slimjim on 2007-07-21:
I think you need a new neighbor. I'm just reading between the lines, and maybe you do have a good relationship with him/her, but it sounds like your neighbor wanted you to put up a new fence for their benefit. I assume esthetically more pleasing to them. Nagging you and finally offering to pay for it. I'm with Hugh, your neighbor should have put their own fence up right next to your old one if they wanted a change of scenery so bad. Thanks to them, now your dealing with this. I get also the impression even though they paid for it, you had to do the contracting since it's your yard. Thanks for the aggravation neighbor.
Posted by jktshff1 on 2007-11-16:
if it is indeed on your property..tear it down..put up a chicken wire fence on posts to keep your puppy in.
Posted by Ss9 on 2008-04-26:
I too had unsatisfactory work from Western Fence. THe fence was installed (shared cost with my neighbor) in Sept. 2003. Mr. SErna left his son here to do the work with a crew. The fence was supposed to last 10-15 yrs. It totally blew all the way over in 4.5 years showing the posts as being rotted off from being installed improperly. The way he "fixed" the fence was to use pipes half the height of the fence UNEVENLY spaced and the fence was put back up OBVIOUSLY CROOKED. THEre was no concern at all for aesthetics or customer satisfaction. It doesn't look like a professional fence builder's work. It looks like I did it myself!
Posted by jw1 on 2008-04-27:
I'm sorry you had the same type of problem. Ours has gotten worse. There are spaces under the fence large enough to let our dog thru so someone came out and put rock and cinder blocks inside the neighbors fence line, looks real great!Real Professional!I did notice yesterday the fence moves in very light winds so i guess i will get the metal pole treatment next.You are right no concern with Western Fence for customer satisfaction!
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