ROSWELL, GEORGIA -- I bought this so call Whirlpool Top Loading High Efficient low-water washer 5 months ago. I have never ever ever had to wash my clothes 3 to 4 time just to get them clean, I have to literally take my clothes out and hand wash them. This is bullcrap!!! I am totally disgusted! I tried to keep my white clothes white by putting bleach in that damn Whirlpool Washer and the clothes still come out like I am damn homeless!!! I am done. If I have to carry this washer on my back to take it back to Best Buy. Sorry but for this item "Worst Buy ". I am done!
Dying for clean Fricking Clothes!!!
Do not buy this product. I had mine for one year and it had to be completely rebuilt. I cannot believe Whirlpool put such a piece of crap on the market and I paid over $1,000 for it. I do not have faith that the rebuild will last. Stay away. Add reply
Hot Water Tank Pilot Goes Out
JOHNSON CITY, TENNESSEE -- I am a small apt building owner. In as such I upgrade and take care of each unit. New appliances as well as the structure upgrades. One tenant brought forward that the hot water does not seem to last ... read full review
We had a new refrigerator that worked two days, have now been waiting a week for them to get a repair man out to fix it. They still don't know when someone will be there to get it done. They don't call you back you have to call everyday and check. I will never buy anything that is made by Whirlpool again. They just keep saying "we are working on it, sorry for the problem". I asked them if we could have their refrigerator and of course they had no comment. We also have a brand spanking new microwave with the vent hood and lights that do not work and there again no one to repair it. It never worked.
Whirlpool products used to be good and their service was good, now I would not recommend anyone to buy a Whirlpool product. Forget trying to get warranty work done. I would give them a zero rating for their warranty work.
AUSTIN, TEXAS -- My Cabrio washing machine was purchased 16 months ago and I too have the horrible grinding sound. I have been told that my gear box is shot and the repair is going to be more than 1/2 of what I paid for the machine. Do not buy Whirpool... I just got off the phone and Whirpool was not offering any assistance except to say she could schedule a service repair at my cost... So then I will be more days without a washer and out a second service call...
Do not buy Whirpool.
I've been having this issue with clothing being ripped by the washer. Grey sludge collecting in the rubber gasket near the door and at one point had smoke coming out from the washer when the gasket was being burned up by something during a wash.
Completely shocked to see so many others having the same issue. Will definitely be filing a complaint with the BBB.
MICHIGAN -- Whirlpool Front Loading Duet Washer - purchased from Lowes 10/6/2012 suddenly stopped working 11/9/2013. Since it was out of warranty by 33 days they would not warranty the new part needed to fix it. Computer Control Panel $320.00. The part isn't available until 11/21/2013.
I contacted Whirlpool they were not willing to stand behind their product., I am deeply disappointed the product didn't last longer than 13 months. I will not purchase another Whirlpool Product again. I have a Whirlpool Accubake Oven and a Whirlpool Refrigerator. The Whirlpool Refrigerator has seen a service repair man three times as well. It was purchased in 2006 and broke in the first 12 months of ownership.
BEWARE OF WHIRLPOOL PRODUCTS. THEY DO NOT LAST!!!!
I purchased a KitchenAid (made by Whirlpool) refrigerator in July 2013 for $2600, French door, freezer on the bottom; water and ice in the door. Began having water leak out of the icemaker and frost on ... read full review1 Replies - Latest reply on 11/18/2013
My daughter bought a mobile home manufactured by sunshine mobile home co. in Red Bay al. The home is only 6 month Old. In that home there is a Whirlpool microwave oven model # WMH2175XVB-1 Serial # TRY 20 23398. After 2 months my Daughter microwave stopped working, Whirlpool sent a repair man out to fix it. He didn’t have the parts to repair it so he left to order some parts that he thought might be the problem. When the repair \man returned two weeks later with the parts, he replaced a door switch. The oven started to work.
About 4 days later it quick working again. The repairman returned for the third time, tried repairing the oven and was unable. I had to help hem remove the oven so he could take it home with him so he could try to repair it. At that time I was so angry that the Whirlpool co. would send a repair man out three times to repair something that was obviously junk. When I talked to the people at Whirlpool they told me all they were authorized to do was repair it.
I explained the repairman has tried three times a couldn’t and that they in good faith replace the unit. The answer I received had to come from a mentally challenged person. If this is the response of Whirlpool about their product, then I want no part of them in the future.
HUNTLEY, ILLINOIS -- I have had my Whirlpool duet front load washer for a year and a half and I have had repair men come to service at least 8 times before my warranty run out. This is the worst washer I have ever had.
First of all the drain pipe would block because clothes would find their way in there even though washer is about half load (waste of $s). Then its ripping so many clothes now and Whirlpool won't fix because out of warranty. I am going to lodge a complaint at BBB.
I purchased a topload Whirlpool Cabrio Type 580 washer from Lowes. Immediately the plastic hinges cracked where the screws were inserted to hold the lid on. Eventually the entire lid came off. It took 2 months to get a lid replacement. The new lid arrived cracked. Now Whirlpool Service Advantage is saying there not replacing the lid because the warranty only covers electrical and motors. If you build a glass top with a plastic frame and then GLUE it together is will crack and eventually pop apart. Help me get this lid recalled. Whirlpool needs to stand behind there product since I paid almost $1,000 for the washer. Lowes is trying to help and we will see. Do[not] purchase Whirlpool Topload HE washers. [They are] lemons.Add reply
I bought a Whirlpool Cabrio Washing machine and in least than 2 yrs it needs a major repair. The response from Whirlpool is buy a service contract for $ 340 no offer to cover at least parts or any of the labor. The local repair they sent has been so disrespectful of my time and after two weeks the repair STILL is not complete ! Add reply
My stove is less than 9 months old and the stainless steel is lifting. They said it is cosmetic, too bad. It wasn't glued down right. This stove is in my vacation home and maybe used 5 times. Add reply
We purchased a Whirlpool dryer in June. The decibel level is over 80. The average decibel should be between 60-70. We have had 7 service men out and all have indicated the noise level is way above normal. Whirlpool refuses to replace the dryer since there is no mechanical replacement to fix the noise level. I will never buy or recommend a Whirlpool product. 1 Replies - Latest reply on 10/11/2013Add reply
Whirlpool front load washers are junk. Washer is 1 and a half years old and the electronic control chip is fried. Cost to replace chip is over half of what the washer cost. What a ripoff. Same thing happened to my dishwasher from them as well. They are unwilling to back their products. Planed obsolescence is the driving force for their income. Avoid Whirlpool at all costs. Add reply
A very big kudos to Whirlpool for standing behind what they sell. They realized they had a problem with the Cabrio washer and they have fixed it. I have used Whirlpool brand appliances for most of my adult life and have always been very happy with all of them!
THANK YOU, WHIRLPOOL!!
There is a replacement part to fix this problem!!! My washing machine tore clothing since we purchased it in March 2011. We recently had a service tech out who found a service bulletin replacing the inside glass on the door because clothing was getting stuck and causing tears. It was replaced 2 months ago and has been working great ever since. It was a long 2 1/2 years of clothing getting torn. The service bulletin is only a few months old. Call Whirlpool!Add reply