Whirlpool Cabrio Series - Page 3

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1.5 out of 5, based on 17 ratings and
69 reviews & complaints.

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Whirlpool Cabrio Dryer Model WED7300xwo
Posted by on
Rating: 1/51
I have owned this dryer for slightly over a year and it is the most troublesome dryer I'e ever owned. It worked well for about 6 months and then the trouble started. I have the repairman here at least once a month. The dryer turns itself off and won't restart for at least 1/2 hour. Then, it just does the same thing over again. The repairman has replaced the motor, the sensors, fuses....you name it. Same problem week after week after week. Thew dryer makes a grinding sound, electrical noises, smells bad and then shuts off. I will never buy a Whirlpool product again.
     
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Venice09 on 02/21/2012:
Look for a lemon clause in the warranty. It definitely sounds like you qualify for a replacement. Make sure you have a record of all the service calls and replacements parts. Don't count on Whirlpool to do it. You'll have to be proactive and persistent if you want this resolved.
WP2008 on 04/12/2012:
Hello, iksher! My name is Emily and I am a representative of Whirlpool. We sincerely apologize for the frustration you have experienced with the repair of your dryer! If we can be of assistance please email us directly at Whirlpool.Digital@Whirlpool.com with your name, user ID, phone number, address, model and serial number as the website on which you were contacted. We would be happy to look into this concern. Sincerely, Emily.
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Whirlpool (And Others) Should Take Preventative Measures to Prevent Early Breakdowns
Posted by on
Rating: 4/51
After 7 months, my washer stopped spinning and made a horrible grinding noise when it was washing (or wasn't washing.) The 'lid lock' light would flash and then go out, but the machine would still indicate it was washing. The repairman came out, tilted it back and discovered that the nut that holds the pulley on came off, the pulley dropped and the belt came off of the pulley wheel. He put it back together, put some Locktite on the nut and now it is running again. Now, why can't all manufactures of heavy appliances do something like that so the machine doesn't breakdown within the 1st 7 months of use?

The repairman said it was so they could save 1/2 cent per unit. I'm sure that was just an estimate for the sake of example, but because it is still under warranty, Whirlpool had to pay more than a 1/2 cent to get it repaired. Is this reasonable loss?
     
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Slimjim on 02/03/2012:
Your logic is spot on between profit and loss. I'd bet this nut is anchored differently on new units real soon, if not already.
psycoticsmartass on 02/03/2012:
I certainly hope so too :)
WP2008 on 02/16/2012:
Hi, I am a representative of Whirlpool. I am sorry to learn of the issue you are having with your product. If there is anything that I can do please reach out to me via e-mail at Whirlpool.digital@Whirlpool.com please include your user name, the site we contacted you on and your complete contact information.
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After 7 months....
Posted by on
FLORIDA -- After 7 months of use of this brand new machine and it is already making me want to scream. It started making this grinding noise during the wash cycle of a small and very delicate load. Sounds like stripped gears, but after reading other reviews, it looks like it might be the bearings gone bad. Now it won't "drain and spin". I called the place where I bought it and they will send someone out on in the next few days to look at it. Depending on the outcome, I may just ask for my money back. I haven't talked to Whirlpool about this yet, but I just might. Standby.. I will report back on what the repair main says.
Resolution Update 02/03/2012:
The repairman came out and fixed it. The nut that holds the pulley on fell off, he put Locktite on it, put it back together and it is working just fine now
     
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Mario The Great on 01/28/2012:
I am not sure where you bought this machine, but in general, after an appliance is considered used AND still has the manufacturers warranty, you can not simply take it back and ask for your money back. The Cabrio is actually a good machine. They've done a couple of updates in the last 3 years to make it better. Perhaps you just got one that had an issue somewhere. Either way, the repairman will fix it and you'll be on your way. Hope this helps.
Cwazychicken on 01/28/2012:
I would definitely contact the store if its within warranty. I'm sure they could return it or fix it for nothing (hopefully). Or if it is not, then contact the manufacturer. There is no excuse for something to break after 7 months. A repairman may help but better safe than sorry.
At Your Service on 02/01/2012:
Both the previous commenters make very good observations and suggestions. The Cabrio is a very good unit, but without the specific model number, it's difficult to speak in detail. One thing that is very important is only using H.E. labeled detergent. Not doing so can easily ruin the seals and damage said bearings. If this is the case, the manufacturer will void said warranty.

I'd be interested to hear what comes about. As Mario suggests, it would be rare to see a retailer accept the unit for a refund.
psycoticsmartass on 02/03/2012:
The repair man comes today at somewhere between 1-4. I only use the HE detergent so that's not an issue. The model is Mwtw5500xw1.

Venice09 on 02/03/2012:
Thank you for confirming that you only use HE detergent, psycoticsmartass. That seems to be the blanket excuse for the poor performance and bearing issue of Cabrio when in most cases it isn't true.
psycoticsmartass on 02/03/2012:
Yeah.. when I pay out the kazoo for a machine with a brain.. I try to make sure I do everything right. Machines that are smarter than I am scare me :)
Slimjim on 02/03/2012:
fortunately it's under warranty so you should be good to go with a repair. A single repair incidence within the warranty period isn't going to get you a new machine, but as one should anyway, save all documentation of this service call(s) in case the machine becomes problematic beyond this. Then you may have some ammo.
psycoticsmartass on 02/03/2012:
Good Idea Slim.. thanks
psycoticsmartass on 02/03/2012:
OK! The repairman JUST left. The nut that holds the pulley came off, the pulley dropped and the belt came off. The belt was in good shape. He put some Locktite on the bolt and put it all back together. I am doing some laundry now.

I asked why don't the manufactures of these heavy appliances take some simple preventative measures such as Locktite on nuts that hold moving parts together. He said, "to save a half cent on each unit and that they claim to save a lot of money that way.

Initially maybe, but when something like this happens and it's still under warranty, they have to pay more than a half cent per unit to have someone come out to fix it.

Oh well.. I got my machine fixed, I no longer want my money back.

Thanks for everyone's comments and suggestions!

Mario The Great on 02/03/2012:
It baffles the mind why they do things like this. Remember when Maytag built the Neptunes and they started to smell like mold? All it took was a little hole in the bottom of the rubber gasket so it would let the water out?
psycoticsmartass on 02/03/2012:
I know it Mario.. makes no sense to me either Thanks for your comments
Slimjim on 02/03/2012:
I still have one of those Maytags. Got a little mold but I leave the door open after each load to dry up the moisture. Surprised the little light still works.
Glad things worked out on your Whirlpool
psycoticsmartass on 02/03/2012:
Thanks Slim!
Venice09 on 02/03/2012:
Penny wise, pound foolish. If that's the way Whirlpool operates, it explains why they have lost so many customers and their reputation has taken such a hit.

Thanks for the ongoing updates, psycoticsmartass. It's great when the author of a review responds to the comments. It adds so much more value to a complaint. It's nice to hear a success story. It sounds like the retailer has good service techs who know what they're doing. That's hard to find these days.
psycoticsmartass on 02/04/2012:
I like talking to people Venice, so this is right up my alley. I've just checked out their stock too.. it reflects the poor quality of their products.. you would think SOMEBODY in charge would pay attention to these facts too
Venice09 on 02/04/2012:
Well, if you like talking to people, check out the community forums. Just remember to proceed with caution!.. haha
psycoticsmartass on 02/12/2012:
Venice,

I am well aware of the "joys" of public forums.. that is why I choose to stay away. LOL
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Whrilpool Cabrio noise
Posted on
My washer was making a sound that sounded like marbles when it
started to drain and during the spin cycle. I removed the discharge pump
and found a penny inside that was making the noise. It makes me wonder
how a penny got through those holes in the drum. To fix remove the back
panel and tip your washer on its right side as your looking at it. The
lid will want pop up on its own, just let it. There are two pumps and I
checked both of them but found the penny in the discharge pump that is
on the back side bottom left.
     
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trmn8r on 01/08/2012:
Good tip - thanks for posting.
At Your Service on 01/08/2012:
Fantastic review. Thanks for sharing the information.
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1-year old Cabrio washing machine tying clothes into knots
Posted by on
I purchased this washing machine at Lowes 13months ago of course its out of warranty so I'm pretty much stuck with a high dollar machine that has many problems and the Whirlpool corp customer service gives me the runaround long story short the cost to repair only to have this machine fail again is simply not worth it I'm stuck with a piece of high dollar junk. Trust me I will never buy another Whirlpool product again the washer in question is a Cabrio model WTW7340XWO.

P.S. I also purchased the high dollar Cabrio dryer which is also starting to give me problems.

Buyers Beware.
     
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bcd on 01/01/2012:
This is usually not a washer malfunction. Try these possible remedies:

Verify the water level is correct. Set the water level to just cover the clothes.

Don’t wrap clothes around the agitator.

Avoid overloading the washer.
At Your Service on 01/01/2012:
bcd has some good ideas, but that is geared more towards a traditional washing machine. The Cabrio is high efficient. It doesn't require one to set the water level and does not use an agitator. Whereas it's a 7000 series, it is one structured around a five cubic foot tub, which is really nice.

Someone here was talking about their LG high efficient washer the other day and said that, on occasion, they would have garments tied in knots. Someone suggested using a net bag to keep the laundry from doing so. Pretty good idea imho.

Overall, I really like the Cabrios. They've been rated well and given many awards throughout the industry.
trmn8r on 01/01/2012:
I can't figure out what malfuntion of the machine wouuld be responsible for your clothes ending up in knots... This is your only specific complaint.

What problem are you having with the dryer?
Venice09 on 01/01/2012:
I had a Whirlpool washer that did the same thing. You have to experience it to know how awful it is. The arms and legs of all the clothing would be tied together, making a rope sufficient enough to escape a third story window. It also turned everything inside out. Try undoing that when clothes are wet!.. a real nightmare!

Mesh bags are a nuisance, too time consuming and shouldn't be necessary, especially when doing laundry for an entire family.

Cabrio is the target of many complaints. I wish you had read the reviews before purchasing. Sorry, but there's not much can be done now.
At Your Service on 01/04/2012:
Good points trmn8r.
Venice09 on 01/04/2012:
Trmn, it's not necessarily a malfunction but more a matter of poor design. As I've said, you would have to experience it yourself to understand how bothersome it is. I finally replaced that washer because I couldn't stand it anymore.
2cent-er on 01/06/2012:
Yeah that's one annoying and not uncommon prob'. don't know which Cabrio you have[they've re-badged this washer with a new platform]. only advice I can give as stated before; you *have* to read the owners guide on all these new washers-they're not your mothers old betsy anymore..ONE thing you can check-that will cause your problem is; if hoses are reversed. hot water rinse will tangle and set wrinkles.
Venice09 on 01/07/2012:
I don't think the OP will see the humor in this. Having had the same problem, I can assure you there's nothing funny about it.
jktshff1 on 01/07/2012:
Don't buy the most "advanced" appliances. Buy the most technology disadvanced. Electronics are much more than a belt or a valve.
At Your Service on 01/07/2012:
You're right 2cent-er. Too many people read their owners' manuals and end up with many more problems because of it.
At Your Service on 01/08/2012:
Sorry. Meant "don't read".
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Whirlpool Cabrio WTW6600SW2 Washer
Posted by on
I have had my washing machine for four years (my prior Kenmore was 20 years old and still going strong, but I wanted a new matching set when I bought a new townhome) Sunday, I did two loads of clothes with no problem. I only wash once a week, my clothes, and my bedding. On Monday, I washed a new lightweight scarf by itself on Delicate. After about 12 minutes, I heard the beep and the control knob was flashing an F, followed by 50. I looked it up online and it said motor stalled and RPS board. I contacted Whirlpool who will do nothing about it. I have read so many complaints online and the exorbitant cost (sometimes more than the machine cost -- $948) to fix, and then have the F50 problem recur, that I am now trying to decide whether to put the money into the repairman's pocket or to buy a new machine -- one that is, I hope, worth the money this time. I have sent a report to the FTC regarding this problem, and would urge anyone who has or has had the problem, whether it is F1, F50 or F51, to file a complaint so that Whirlpool will do the right thing ande issue a recall.
     
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At Your Service on 10/26/2011:
That's frustrating. I would assume that what you were asking for is that Whirlpool cover the cost of repairs. Unfortunately, the agreement with the manufacturer on this unit, as well as most others, is that warranty coverage is a single year. While deciding to make the purchase, you have the option of buying additional warranty coverage either through the manufacturer, Whirlpool in this case, the retailer or some third party company. I generally refrain from recommending warranty through third parties, but additional warranty coverage through Whirlpool or the retailer sounds like it would have come in handy. If you're uncertain whether additional warranty coverage was purchased with the unit, contact the retailer. They will generally keep records on hand as to help with the service.

Without warranty coverage, the national average for a service call, determining the exact issue and giving you a quote for the cost thereof, is around $90. IMHO, still a worthwhile investment in a Cabrio washer. Overall they are well designed. Replacement on this exact model, of course, is no longer available. One similar to it can be purchased within the current 5000 series and runs about $550. Hopefully this will give you the approximate replacement value of your current unit as to determine whether or not to have it serviced.

Please let us know if we can be of any further help.
ok4now on 10/27/2011:
The main bearing in my 5 year old Kenmore washer just died. This is an all day repair job costing over $600. Not worth the money, junked it and started researching for a new washer. Consumer Reports rated the Whirlpool Duet ($1000) number one. Did a Google search and found nothing but negative reviews. The most common complaint was a high failure rate for the circuit board costing $400 plus to repair. Whirlpool is aware of this but apparently is doing nothing to correct it. They must be making a killing on new circuit boards for out of warranty washers.

I really didn't know what to buy, all negative reviews on the Kenmore, Samsung, Maytag and Whirlpool. The appliance repairman who works on these products everyday suggested I buy Bosch. From his experience they are the best made with the fewest problems. My Bosch dishwasher has been totally reliable so I took his suggestion.

I purchased the Bosch Vision model # WFVC6450 for $800. Bosch has a $100 rebate on this. Then PECO has a $50 rebate lowering the price to $650. Sweet. Not wanting to take any chances I bought a 5 year extended warranty for $120. So for the next 5 years I should be problem free then I'll probably start all over. They don't make them like they used to.
Venice09 on 10/27/2011:
"I have read so many complaints online and the exorbitant cost (sometimes more than the machine cost -- $948) to fix, and then have the F50 problem recur"

That's the thing. It's a known problem and there should be a recall.

As ok4now said, "They must be making a killing on new circuit boards for out of warranty washers."

Anything worth buying should not need an extended warranty. Your washer was obviously not worth buying.

Very helpful review.


At Your Service on 10/27/2011:
Good choice ok4now. Bosch does have some killer deals going on right now. They're exiting from the washer/dryer business, so they've got their pricing extremely aggressive. The $120 for a five year is a real reasonable price.

The Duets are actually a really good unit. It's understood that most people are far more willing to complain versus taking their time to compliment. It's why you can search this site, as well as the entire net, and find so many complaints about almost every brand out there -- including Bosch. I actually have family members who own Duets and they absolutely love them. Personally, I wouldn't ever hesitate recommending them too.

Good to hear of the purchase. Keep us informed as to how you like it.
cindy on 07/03/2013:
I CAN SUM UP THIS SAME EXACT WASHER IN ONE WORD "JUNK". DO NOT PURCHASE
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Soiled and soiled
Posted by on
2000 NORTH M63 BENTON HARBOR, MI 49022, MICHIGAN -- I purchased from Lowes a Whirlpool Cabrio. never had to use} it much within the first 30 days since I was moving into my house. Shortly in about the next thirty days it doesn't want to clean cloths and I have to hand spin the water out. this machine doesn't want to spin. I am so unhappy with this product, no ones knows what to tell me to do about it.

if I could sale it I would, really really would like to just get rid of this junk. its only 3 months old. I can't image what it would do in about 1 year.
     
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WP2008 on 08/03/2011:
Hi my name is Kyle and I am a representative of Whirlpool. I am sorry to learn of the issue you are having with your appliance. If there is anything that I can do please reach out to me via Facebook (Whirlpool) or Twitter (WhirlpoolCare). Or contact us directly via e-mail Whirlpool_Digital@whirlpool.com.
saj80 on 08/03/2011:
It is nice to see someone from Whirlpool responding; hopefully they are sincere in trying to resolve issues with their appliances.
Venice09 on 08/03/2011:
Yes, I think it's long overdue.

Good luck, Kyle!

OP, had you done any research at all on Cabrio, you would have avoided it. I can't believe Whirlpool is still making this product.
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Hate It
Posted by on
I hate this appliance. I spent a lot of money for this piece of junk. I have had nothing but problem. First the control panel went out, Whirlpool was kind enough to send a tech out after I called and complained, which would have cost me over $400. for the panel plus the service call...

Today I am washing and hear the signal beeping and go in to find the complete panel flashing at me and I am unable to power it off, so I have to unplug it and then it had the smell of rubber burning. I now have a tub full of water which can not be emptied and I have to dip out what I can by hand with water still inside. I had to wring out my clothes because they were lying in a tub full of water which won't drain...

To fix this piece of crap would be too expensive since the first part was $400. plus the service fee. Can't imagine this would cost me... Forget it!!! I say purchase GE and you will be better off, no complaints with General Electric, but you can have this Whirlpool Cabrio set... Not worth the money it costs and I won't make the same mistake twice.. Too bad this just cost me another $400 dollars today to purchase a brand new washer, when the Whirlpool is only 2-3 years old... Don't bother yourself making this purchase.
     
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Venice09 on 07/02/2011:
There are so many complaints about Cabrio that I'm surprised it hasn't been discontinued. I hope you did some research before buying the new washer. It's a good way to weed out the ones that are problematic.
trmn8r on 07/02/2011:
Agree with the previous reply. Seeing a Whirlpool Cabrio complaint is as common as seeing fireflies in the evening in the summer.
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Cabrio lies
Posted by on
553 BENSON ROAD BENTON HARBOR, MICHIGAN -- My washer has developed a very loud noise when it went into the spin cycle I called a local repair co. the repairman wasn't there 10 minutes until he said - he sees this same problem 5-6 times a month- on this particular model- wtw6400sw2, The bearing on the inside of the tub has gone out- He suggested we call 1-800-253-1301 and tell them the washer is only 3 years old and has this problem- they should tell us there is a recall on this product and they will send out a repairman to fix it or replace it-- We did this and was told, No there is no problem with this appliance and they couldn't help us.

So if we want to pay $400+ we can get the machine fixed. This is our last Whirlpool appliance of any kind.
     
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trmn8r on 05/11/2011:
Problems with the appliance and a recall on the appliance are two different things.

I found a recall on the computer board, but was unable to find one on the bearings. I also found several people have had trouble with the bearings.

Good luck - I think you will need it. I'm sticking with my water wasting, Plain Jane reliable machine from 16 years ago until someone pries it out of my grasp.
2cent-er on 05/11/2011:
were you using HE detergent? regular stuff will take out the seals and cause bearing failure on all these E models. $800/900 washer? may pay to fix if you were otherwise happy with it...other than that-welcome to the new world of hi-tech crappy stuff.
trmn8r on 05/11/2011:
That's a great tip, 2cent-er. What a way to quickly ruin an expensive machine.

It's a darned shame, since a bearing is like a $10 part. What a rip-off.
bitten once on 05/11/2011:
I bought a Wtw58ESVW1 washer and got the govt 15% discount plus a 35% discount from Sears.I orered it on 4/22/2010 and got it around the 18th or 19th of may 2010 it worked fine till 5/9/2011 the agitator would spin with just a few clothes in it and no water,it would fill up with water with one or two pieces of clothes,it would cutoff in rinse start back went off.Sears wanted to claim I bought it 4/22/2010 but I said your paperwork said I did not get it till 5/18/2010 the repair bill over $286.00 which wirlpool had to eat.I will extend the warranty for $109.00 the repair man had the pressure switch on his truck as he has had to replace a bunch of these switches.
2cent-er on 05/14/2011:
Save your money. that particular washer should now last a long time.. they put that sw on it to get an extension on production[due to E req]till they could retool. new part is now/should be OK.
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Bad Washing Machine and Service Agreement
Posted by on
Purchased the Whirlpool Cabrio washer in 2008 and have had two major issues with the machine since that time. We also purchased the extended service agreement, and both times our wait time was over a week to have a repair person out. We purchased the machine at Lowe's and will not go back to them for this type of purchase again. We have also had enough Whirlpool to last a lifetime.

With an active family, we cannot be without the use of our washing machine for over a week. If you are considering Whirlpool do so at your own risk.
     
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leet60 on 04/02/2011:
Lowes responsibility is that the appliance be sold to you in working condition at the time of sale. Any issues following become the manufacturer's responsibility under the warranty.

I never purchase these new "high end" appliances as I know many, many people personally that have similar issues to yours. My last washer/dryer, a very basic "off brand" was purchased at $700 for the pair - 9 years ago - not one issue in that time. Others I know that pay in the thousande for HE washers etc usually have a repair issue within 2 years.

If you no longer want to buy from this manufacturer be aware that your choices will be limited. The Whirlpool Corporation makes Whirlpool, KitchenAid, and Gladiator Admiral, Amana, Jenn-Air, Magic Chef, and Maytag and some Kenmore models. They have over a quarter of the current U.S. market.
trmn8r on 04/02/2011:
It seems to me this is solely a Lowes complaint. The Whirlpool Cabrio has its share of complaints.

I have to be honest - 1-2 weeks sounds better than most response times I have heard for appliance repair. I understand that with a family it is tough, but unless you have a palladium service contract or your own repair person on staff, I'm not sure that under a week is realistic.
Venice09 on 04/02/2011:
I'm not sure why, but I have always had a great response time from Sears, usually within a couple days.

I don't think waiting a week to ten days is all that bad as long as the problem is resolved on the first visit. The real problem is when things go wrong and you have to wait even longer. If your washer was fixed and good to go within ten days, I think that's pretty good.

When I got a recall notice from Maytag, I was shocked to see how many brand are now under the same roof. Leet is right. Your choice of a brand outside Whirlpool is limited.
Mrs.Cole on 04/03/2011:
Might want to take a look at Speed Queen... Go to their web site and check them. Can't hurt. Best of luck!
Venice09 on 04/03/2011:
Wow, I had forgotten about the Speed Queen brand. I just took a quick look, and there are three dealers right in my immediate area, one within walking distance!

Everyone frustrated with their washers should check it out:

http://www.speedqueen.com/home/

I'm going to.

Thanks, Mrs. Cole.
Mrs.Cole on 04/03/2011:
Plus, buying at smaller appliance stores help keep the local businesses open... you get more personalized service and great Speed Queen machines.

Do take a look, I'm sure you'll be pleased.
Venice09 on 04/03/2011:
There's an appliance store that's been in business in my town for decades, so I was thrilled when they opened a brand new store right near my house. That's where I went as soon as I needed a new appliance, which was a stove. Unfortunately, I did not get the customer service I expected. The owner lied to both my husband and myself, separately, playing one against the other. She also talked me out of the stove I wanted and into one I believe she was trying to get rid of. It was my mistake, but I never forget it and never went back.

That happened over ten years, and although it's still the same owner, I might be willing to give them a second chance. I'll be a lot smarter this time around. I see now that they have Speed Queen. More reason to go back. My washing machine is working on borrowed time, and I've really been at a loss as to where to go and what to buy. So this may be the answer.
Venice09 on 04/03/2011:
I'm getting more excited by the minute!.. (pathetic, I know).

Topload Washers

* 3 year warranty on parts and labor for the entire washing machine
* 5 year limited warranty on the motor
* 5 year limited warranty on the cabinet
* 10 year limited warranty on the transmission
* A lifetime warranty on the outer drain tub and the stainless steel wash basket

Wow!
Venice09 on 04/03/2011:
I just checked some of the reviews and prices. Very impressive. I think I just picked out my new washing machine. It almost makes me wish the old one dies a peaceful death, and soon.

Why have you been keeping this a secret, Mrs. Cole?.. haha
2cent-er on 04/04/2011:
S/Q was out of the residential market for a long time. they're back now. decent unit. comparable to the old Maytags. big seller in older neighborhoods because they can be disassembled to fit through 24" doorways. center seals still tend to fail though and they're a little high for price shoppers. but worth the money, also made in USA. hopefully they won't go into the major retailers where only price matters.
2cent-er on 04/04/2011:
In response to the OP; it's a trade off when you purchase those extended warranties. depends on your threshold of pain. with them, you have to wait for service but it's usually fixed after 3-4 visits at no cost. w/o them, you usually get same day/next day service-completed on first trip as the independent servicer makes an effort to carry the parts that may be needed and to stay up to date on the technology involved. of course this comes at a cost and is not attractive to all. but who wants to wait 7 days to maybe get your washer back.
Venice09 on 04/04/2011:
2cent-er, I wasn't kidding when I said I picked out my next washing machine. The price isn't much higher than the one I have now that I bought around five years ago. And Speed Queen sounds much better. I do think it is worth the extra money.

I lived in an old house and had to choose the washer and dryer based on what would fit through the door and down the stairs to the basement. So, as you said, Speed Queen would be great choice for people who live in older homes.

I think Speed Queen picked a perfect time to reenter the residential market. They need to start advertising. This could be the company that people who are fed up with their washers and dryers have been looking for.
2cent-er on 04/04/2011:
Their thing is the commercial market. look what happened to Maytag when they went big..you should buy it now before it gets ruined.[smiley face]
Venice09 on 04/07/2011:
Maybe I will! :)
bitten once on 05/11/2011:
I think a samsung is a top brand & Sears sell's them and response time was 1 day on the Whirlpool,it broke down with 9 day's left on the warranty.my frigidare freezer broke down with 30 day's warranty left on the sealed system a 5 year warranty Sears was quick to respond..I lucked out both times if you call it luck.
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