Nothing but problems, I wouldn't buy Whirlpool products again!

Posted by Mlayne25 on 2011-11-22
Filed under: Whirlpool Dryers
I bought a Whirlpool duet steam washer and dryer about four years ago and I have had nothing but problems with both of them. My clothes come out stinking even if they didn't before they went in. The clean cycle hasn't worked right since I bought them, I put the Clorox in and it fills with cold water then dumps out and agitates back and forth with no water in the machine. The dryer cuts off in the middle of the cycle and lights flicker on and off. I have had them checked over and over by Sears and several hundred dollars later same problems. I don't mind paying 2,600.00 for the washer and dryer if you get good service from the mashines. What's wrong these days!!! Things used to last. Mike :(
User Replies:
Venice09 on 2011-11-22:
There's a lot wrong these days, Mike. Take some time to read the appliance reviews here, and you'll see what I mean. You're not alone.
At Your Service on 2011-11-23:
If it's a steam system of that age, it's probably a 9750. I can tell you that, overall, this is a very reliable unit. I have several siblings that all have Duets and each of them enjoy them.

If your particular unit(s) is/are under an extended service program, review the agreement. There is generally a "No Lemon" clause that protects the consumer with a problem that can't be fixed.

Let us know. If the product is unable to be repaired correctly, you may have the ability to get them replaced.
Venice09 on 2011-11-23:
The lemon clause looks good on paper, and it certainly is a great selling point. but when it comes time to cash in, be prepared for the fight of your life. Read my blog post entitled "Extended Warranties" and you'll see what I mean!
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