Whirlpool Microwaves Consumer Reviews - Page 3

I purchased a complete line of Whirlpool appliances 2 years ago at Lowes. I bought the complete stainless steel. I spent a fortune and am very disappointed. My side-by-side fridge/freezer Ice maker died within the first six months. The convention oven required a complete new computer system within the first year. Now the microwave is peeling. It is the over the stove version that has the vent in it. It alone cost more than $600.

I called a repairman and had the first two repaired. Between the two, the repairs exceeded $700. The repairman tells me he works on your products more than any other. And they all break down within the first two years. Way to develop loyal customers. I hear it is not a good idea to repair peeling paint inside a microwave. So I think it only fair to tell your company how bad your products are. The only thing that hasn't died is the dishwasher. In addition I picked this set because I was promised a $ 500 rebate that I have yet to receive.

I may be one person but I intend to complain to who ever will listen. I will post complaints everywhere I get a chance online. I should not have to buy an extended warranty to survive the first two years. It is not unreasonable to believe that $4000 worth of appliances should last at least two years. There at least I got that off my chest. Last time I buy Whirlpool.

This appliance was purchased 10/16/05 from Lowe's. In 2009 the plastic vent (part # 8183852) above the door fell off. Examining it, showed that the plastic had disintegrated around the screws and clips that held it in place. The door has developed 3 cracks around the screws on the right side under the handle. These cracks are all the way through the door in places. The whole door (part # 8204880) will have to be replaced. It will cost $220 for parts only plus service fees. There has been no abuse to the product. It looks like the plastic has lost integrity possibly because of heat, but the appliance is designed to be used over the stove top. Has anyone else had this problem?

I purchased a new condo with Whirlpool appliances in April 2007 and everything was fine until December 2008 when the magnetron went out on my built-in microwave. Whirlpool referred me to a repair shop that took over 5 months to make the repair. It was finally repaired on May 21, 2009 at a cost of $319.12. Just over two months later, on July 24,2009 the same part went out again. Whirlpool said that they don't offer warranties on their parts so I have to pay to have it repaired again. I will never buy a Whirlpool again if this is how they build their products.

SAN ANTONIO, TEXAS -- My just over three year old Microwave is dead and the part needed to fix it is more than the value of the microwave. How can a company not stand by their product? It's out of our "365 days of warranty" - as far as I'm concerned I shouldn't have any problem with any product for at least the first 5 years if it's any good. I have had major appliances for 10 years and never had any problems - of course, THEY weren't Whirlpools.

We built a brand new house in Dec. of 05 - it is now Feb. of 09 (just over three years later) and I have had to PAY to fix my Whirlpool Dishwasher, my Whirlpool Oven and now my Whirlpool Microwave. I think while I'm out shopping for my new LG Microwave I will chuck the rest of this Whirlpool crap and start all over!!!

FRANKFORT, ILLINOIS -- We purchased a Whirlpool Range & Microwave when we bought a new house. Service is coming out for the 2nd time to look at an ongoing problem with the range. The microwave runs the fan (like your exhaust fan on high) every time you use it. I'm told there is nothing that can be done - tough luck, that's a built-in feature. A feature that makes it impossible to carry on a conversation in the same room! If you call the "Customer Interaction Center", you will hear during your 1/2 hour wait time, that Whirlpool stands behind their product & guarantees customer satisfaction. I don't agree.

IOWA -- Bought this microwave October 2010. In Jan. 2012 it went bad and estimate to repair was $250. Whirlpool Cust Service said they couldn't do anything - no help on parts or labor as it was out of warranty. Had it fixed for approx. $220. Yesterday same thing happened again and repair guy said Whirlpool only warranties parts for 90 days!!! I will never buy another Whirlpool or any other brands they make again

COLORADO -- Our Whirlpool Gold over the range microwave broke after 1 1/2 years (average use)!! Whirlpool "customer non-service department" will leave you high and dry. When I informed the Corporate manager that we will be replacing the rest of our appliances with "Kenmore" (non Whirlpool manufactured), NEVER purchasing Whirlpool again and will be letting everyone know NOT to buy Whirlpool she said "okay" and that's where I hung up. LESSON
LEARNED!

JACKSONVILLE, FLORIDA -- I purchased this unit new for $2400 at Lowe's. After the 12 month warranty passed, the unit failed 3 times. First a diode failed. Then the magnetron failed. Then the door interlock failed - i.e. it thinks the door is open so will not run. I think purchased a repair plan. Guess what, within the 12 months of the repair plan - the microwave interlock has failed yet again. At what point do I have cause for legal action. I have paid for the unit, 3 repairs and a 1 year service plan - on a $2400 unit!

BENTON HARBOR, MICHIGAN -- I bought a Whirlpool Gold Microwave 12/08/10. Eleven months later it went bad. It took 1 month to get it repaired. Now 02/12/12 it has gone again. And I am waiting again to get it repaired. Whatever you do don't buy anything Whirlpool or anything they make.

I loved my microwave for one year. Last week while I was using it to reheat, the magnetron caught fire. The inside is melted and charred. Has any one else had this problem?? I am afraid to use the light or fan.