Worst product ever
FAIRMONT, WEST VIRGINIA -- I would stay away from all Whirlpool products. The products are bad, the service is horrible, and Whirlpool simply does not care. I purchased a washer from Lowes and did not feel the need to purchase the extended warranty because I felt Whirlpool products were not going to give me problems. I was wrong. Not even 6 months after purchasing the washer my clothes began tearing. I assumed just the one load but it continued. I contacted Lowes and was given the run around for a short time. Was then set up with an appointment to look at the washer. Found out the bellow ripped, this is a big thick piece of rubber, really how does that break. It was fixed under warranty. One month later the bellow broke again. I was doing everything the manual said, zip zippers, unfold cuffs, use HE products only, wash every month, etc. The bellow was fixed again it broke and was fixed. Now after a year and half the washer has stopped working but not washing the clothes. The machine will not got past the initial start and again I need a repair man to come and fix the problem. Problem I am facing I find out the washer was discontinued and a possibility I will not be able to get parts if they are needed. I just spent money on a machine that should last only to find out after 20 months I will have to spend several hundred dollars on another machine, after losing several thousand already.
Really wish I don't have to choose a star, these machines do not deserve even a star
STAY AWAY FROM WHIRLPOOL.
Also purchased a dishwasher that leaves a dirt film on the dishes. Another headache I am going to have to deal with