White Castle - Page 2

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1.7 out of 5, based on 9 ratings and
18 reviews & complaints.

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Posted by on
Rating: 4/51
ALL, MISSOURI -- Don't be the last to offer my suggestion like White Castle was on free refills of drinks! Please offer customer choice of french fries or onion rings on any order chosen for the same price. This would not only increase the variety of selections but the number of customers and return visits. Thanks!
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BigAl on 08/13/2013:
It cost more to provide onion rings then it does french fries.
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Posted by on
Rating: 1/51
ADDISON, ILLINOIS -- Very sick girl was handling my food while she was sneezing and blowing her nose. That is cross contamination. Not once did she wash her hands!
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SLIDERS...OMG, You're kidding me! Don't use that term!
Posted by on
INDIANA -- Dear White Castle Corporate;
I love all your products and have since I was a child. I'm now 58 and still look forward to stopping in. But, I noticed in your advertising that you folks are mislead by some slang you should not be promoting. In the 60's & 70's & 80's we referred to buying and eating White Castles as Sliders. But this was not a complimentray good term, it was our ridicule slang talk that I still hear as a joke against White Castle to this day. White Castle "SLIDERS" meant after eating some they would give us diarrhea. Sliders referred to only White Castle Products and stood for
"5 slide in and 5 slide out"! It was also spoofed from the 1970's movie...Slaughter House 5. We would joke about buying the Slider House 5. To this day everyone laughs when you say we're going to buy some sliders...they know the end results as mentioned above. Besides SLIDER sounds greasy anyway and your food is not and delicious. Just wish you would get away from that slider campaigne and think of something else...how about White Castle "Stuffers"...I'll buy that! Thanks for listening.
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raven2010 on 07/25/2010:
Several national chain restaurants now call these smaller size burgers sliders.

Sorry--times have changed.

I myself have never eaten anything from White Castle and do not intend to do so. The smell alone is beyond nauseating.
clutzycook on 07/25/2010:
Once in a very blue moon I get a taste for WC. Afterwords, though, I wonder what the heck I was thinking, LOL.
Skye on 07/25/2010:
OP, good to know! Thanks!
PepperElf on 07/25/2010:
somehow I don't see "stuffers" as being a viable marketing slogan
unless they stuffed the burgers with something else

Anonymous on 07/25/2010:
Here is a story that will make you consider passing on sliders.

PepperElf on 07/25/2010:
if that man's burger managed to work its way through his entire digestive system in less than an hour.... that's a very fast system.

Anonymous on 07/25/2010:
There is a reason why the term sliders was associated with these burgers.
old fart on 07/25/2010:
What was the reason?
shayen on 07/25/2010:
I've never had any problems eating at White Castle. Maybe I have an iron stomach.
old fart on 07/25/2010:
I loved WC burgers but I can't get them here...pity!
Anonymous on 07/25/2010:
I have eaten the Frozen food version of the Burgers they were good but not worth getting again.

I only found out White Castle existed when I saw Harold and kumar go to White Castle great movie.
Venice09 on 07/25/2010:
I grew up with White Castle burgers in the 50's, 60's and 70's and never heard of them being called sliders or for that reason. I also never had a problem after eating them. I guess I have an iron stomach like shayen. I'd still be eating WC burgers now if there were any in my area. Not everyone associates the name sliders with end results. As raven said, times have changed.

I liked your review though. I found out something I never knew before.
Intramuros on 07/26/2010:
Thanks for posting on my Sliders delima. I couldn't believe it when I heard the first commercial.OMG! I assumed the younger unknowing generation of advertisers didn't realize that at least here in Indiana, SLIDER meant trouble within the hour and counting! But I do love the burger. 5 slide in and 5 slide out. That's what we would say. Thanks for comments.
BEJ on 07/26/2010:
WC Sliders were always good about 2 or 3 in the morning along with the onion rings and a soda. I miss them out here in California. The only way I can get them is frozen. I once went back to Indiana for a family thing and the first stop I made was WC along the drive from Indianapolis to Richmond.
Anonymous on 07/27/2010:
I grew up in St.Louis in the late 70's and we called them "bombers"

I am glad we don't have them here in Denver or I would probably eat way more than I should.
raven2010 on 07/27/2010:
Had lunch at Boston Market today---guess what their new sandwiches are called?

Venice09 on 07/27/2010:
That's funny, raven. But after this review, I'll always have a different version of that word in my mind!.. haha

Thanks, OP!.. ugh.
PepperElf on 07/27/2010:

actually the OP's definition of how "slider" got the nickname is just one of the versions of the story:

1) Nicknamed because they're small enough to "slide" down your throat

2) Nicknamed (by the military) because the grease lets them slide through your system (the one the OP quoted)

3) Nicknamed by the Navy because the grease makes them slide on the grill when the ship's moving on the ocean.

Since White Castle deals specifically with smaller burgers, it's likely that they picked "Slider" because of the first definition.

Venice09 on 07/27/2010:
Thanks, Pepper.. I'll stick with that one.

I really, really want a White Castle hamburger. I'm tempted to buy some frozen ones.
PepperElf on 07/27/2010:
eh. not me. personally I think they need more meat and less bun.

though every time I think of them now... I end up thinking of NPH *ROFL*
Anonymous on 05/07/2012:
I'm a vegetarian now but in high school we called them "sliders" and "bombers"
jktshff1 on 05/07/2012:
Dang, I miss Venice
ebm on 08/21/2013:
I'm a decades craver, but my purchase last month was shocking. The burgers were HALF their longtime small size, and they increased the price!!! Wrong move WC, this will put you out of business before the year is over. What a shame.
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Great Response When They Didn't Have To
Posted by on
I wrote to White Castle, telling them I worked for the chain in 1965, and asked if it might be possible to obtain a copy of the booklet given to new hires. I explained I lived in Washington state now, and stopped in St. Louis every time I went back East. I received two copies of the booklet now given to new hires, plus two coupons for White Castle products, along with a very nice letter over the signature of One of the family of the founders. The company is still a closely held corporation and only the family members hold stock.

They did not have to communicate with me, as St. Louis is the farthest West White Castle operates.

Thank you, Ms. Ingram.
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Anonymous on 04/06/2010:
I love it when a company takes the time to respond. Good review!
madconsumer on 04/06/2010:
it is nice to know they went out of their way to show their appreciation of you!!

great review.
Ytropious on 04/06/2010:
Aww that's neat.
Venice09 on 04/06/2010:
I grew up with White Castle in New Jersey and never knew it was family owned. How nice that they responded in such a kind way.
PepperElf on 04/06/2010:
I'm not sure why you'd want the handbook, but if they were that polite in answering your request that's all that matters ;-)

vh ;-)
raven2010 on 04/06/2010:
I think that's terrific! Does anyone watch Undercover Boss on Sunday nights? The White Castle head honcho was featured a couple weeks ago. he truly, truly cares about not just his customers, but his employees.
Anonymous on 04/06/2010:
Raven, yep!
old fart on 04/06/2010:
I would KILL for a White Castle....
raven2010 on 04/06/2010:
I have to admit, I have never eaten White Castle. We have them here in central Ohio, but I cannot stand the smell. People tell me I have no idea what I am missing!
old fart on 04/06/2010:
Ya got to try it Raven... you'll never go back to Mc Donalds again...
raven2010 on 04/06/2010:
LOL---I cannot imagine ANYTHING making me not want a hamburger happy meal!!!
Anonymous on 04/06/2010:
I tried the frozen food version of the burgers they were good. But, prob not as good as the real thing.
Anonymous on 04/06/2010:
The frozen version is YUCK.

clutzycook on 04/06/2010:
the real version isn't much to write home about, either.
GenuineNerd on 04/06/2010:
I still love White Castle hamburgers...especially the double cheeseburgers. I do treat myself to some sliders once in a while.
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Advertising Myths Used By White Castle
Posted by on
INDIANAPOLIS, INDIANA -- The current White Castle discount ad says 6 burgers for under $4...? Special savings usually intrigue me, so I stiooed in to take advantage of their new promo...hhhmmm...the single slider sells for 61 cents...My order with a small fry and small coke was still over $6.85 inc local tax...I just don't get the math on very many of White Castles promos...the only good one they have used in the last year was the double cheeseburger for 88 cents...( I asked the WC employee what was my savings on this special offer? She said because I got small frys and coke that I would not see the savings?) I guess there current promo people are using the new math which does not save there customers a single penny!! What a poor waste of advertising dollars...I do not plan to revisit White Castle for many months due to their "tasteless promos"...!!


I am new to enjoying the additional reviews...:) I need to add for the benefit of our younger generations, that I remember when the "slider" was 8 cents each. I hope that also addresses my reference to the "New Math"...:) I still try to practise that an Open Mind leads to ongoing improvement...and less stress:) Oh and for our Washington reader...I guess "applied thinking" and REAL perception are out of your reach too!! I do agree though that the Castle employees in Indy are Super:)
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Slimjim on 12/18/2009:
Have to agree with Howard. The promo shows no value and while people are stupid, they aren't THAT stupid. Looks like the sliders deal doesn't "stack up".
clutzycook on 12/18/2009:
Stay away from WC, I say. Your digestive tract will thank you. They don't call 'em "sliders" for nothing!
tnchuck100 on 12/18/2009:
I like the latest TV marketing garbage. Actually I look at it as a scam.

"Buy one for $19.95 and get the second one FREE. Just pay shipping and handling."

When you get right down the item is just about worth the S&H fees. The $19.95 is pure profit.

What is even more annoying is they will show a mailing address to send a check or money order to -- but do not show the S&H charges. Perfect set up to take your check or money order and never send anything. And I sure that many people have been taken by this.
Anonymous on 12/18/2009:
Good point, Chuck.
ChuhBaca on 12/18/2009:
Can I just say, as a math geek, I really hate the term "new math". Also, I really wish they had a White Castle in Colorado, never tried it.
old fart on 12/18/2009:
I would KILL! for a White Castle...
GenuineNerd on 12/18/2009:
Often times, such fast food offers can be misleading; when you take the sale-priced hamburger and add full-priced french fries and soft drink with it, you don't see that significant in savings. Especially when many fast food chains raised the price on french fries and soft drinks in recent memory. The so-called "value meals" are often better buys than ordering everything ala carte.

I do agree about White Castle. I still love their little sliders, although I don't get them as often as I used to, since the closest one is a 20 minute drive...and there are only two White Castles on the west side of Cleveland. I admit, though, that I used to drive all the way to Columbus or Detroit to get them, since WC only came to Cleveland since the mid-1980's...and a few of them later closed.
tnchuck100 on 12/18/2009:
Figure the economics on this at McDonald's:

Regular hamburger - .89
Regular cheeseburger - .99
That means the slice of cheese is .10

McDouble - 1.00
That is a regular cheesebuger with two meat patties so a patty is .01

Double cheeseburger - 1.19
That is a McDouble with two slices of cheese but now the slice of cheese is .19

Where do these yo-yo's get their math skills?

What is the difference between a regular size fry and a large size? MOST of the time it is the box and two fries.
Starlord on 12/23/2009:
The OP obviously does not understand math, new or otherwise. The ad apparently does not say 6 White Castle burgers plus anything else you want to order, it says 6 burgers, period. I worked for White Castle in Indianapolis when I graduated from high school, more years ago that I care to think about, and they made a person feel like a worthy person. Now, living in Washington, we can get frozen sliders at the supermarket, but they have no pickle, and it just does not taste like a White Castle should. Whoever took over after Uncle Billy passed away has made changes that he would never have approved of, and is running a great company straight into the ground. RIP
Libby Stoker on 02/11/2010:
No where on the advert did it say you were going to save money. It was merely informing you that 6 White Castle happens to be under four dollars. I'm sorry the cashier failed to mention this to you. I work at White Castle and I would tell the customers who mentioned "what a deal" it was" that no it wasn't and there was nothing special about the promo.
hepcars on 02/12/2010:
Wow...the interpretations of the King's English are so varied...The reason I am so disappointed in Ads like this..."There is no savings value...Please remember as I mentioned...I go back to when a White Castle great slider sold for 8 cents...:)
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White Castle Accuracy (lack of)
Posted by on
METUCHEN, NEW JERSEY -- The lack of accuracy at this restaurant astounds me. If you use the drive through, you specify something, it clearly lists it there, as well as prints out on the receipt, and you're lucky if it's carried through correctly. I'm what they call "a craver", I love sliders, but trying to get what you want sometimes is a bit of a challenge. The location I speak of is on Lafayette Ave. in Metuchen (Menlo Park), New Jersey. Sometimes I actually try to avoid making too many special changes to the order, just so it goes smoothly, and that's just not right. Now mind you, I'm not even going during a peak hour, I'm going during early hours when there's either just one car, or none before me. I've complained so many times via their website my fingers are sore, spoken directly to regional managers, etc., and it never changes the results of anything.

Still, I keep going back there, they know they got me; I'm just a glutton for punishment, but I love those sliders!!
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Starlord on 01/25/2009:
When I worked at White Castle, we didn't have drive-throughs. We also did not have stores in convenience markets, and we had the best spicy brown mustard. There have been many changes since Uncle Billy died, and none I have seen are for the better. Uncle Billy is now known as Revolving Billy for turning over in his grave.
GenuineNerd on 01/25/2009:
One of the obvious changes is White Castle's co-branding with Church's Chicken at many locations. I still love, and have always loved, White Castle's hamburgers, as well as their chicken rings and mozzarella sticks. However, I still recommend ordering inside instead of at the drive-through, unless you are ordering late at night (some 24-hour White Castles close the dining room during the nighttime hours.) Regardless of what fast food chain you go to, mistakes are often made with drive-through orders.
Starlord on 01/26/2009:
WOW! Every store was open 24/7 when I worked there, with Christmas Day being the only day of the entire year that we were closed. I didn't know about the tying up with Church's either. Uncle Billy just keeps on revolving.
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Tasty Hamburgers
Posted on
PHOENIX, ARIZONA -- So today I went to the store ,to get a few things. And in the frozen food section I saw a box of White Castle frozen food hamburgers. I decided to get them, I knew about them from seeing Harold and Kumar go to White Castle. A comedy they looked so good in that movie, so I decided to get them to see what the hype is all about. We don’t have any of the restaurants in AZ. So I heat them up in the microwave for a minute. They came out nice .

They tasted decent they come in a little bun with a patty cheese and some onions on top. there are six in a box two of which are each individually wrapped. I liked them so much I will probably get them again.
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bargod on 03/25/2008:
I did not know this. I want to try them now. What store did you buy them at?
Anonymous on 03/25/2008:
I got them from Walgreens. But they should have them in all the grocery food stores in the frozen food isle.
dimplepie on 03/25/2008:
I have gotten them at my local Kroger. Very good, especially at 3:44 AM after partying down Thirsty Thursday style :)
Anonymous on 03/25/2008:
Alright, now. I've never had 'fresh' White Castle burgers, but, have heard that they are the bomb, compared to frozen grocery store ones...

Actually drove around Richmond, VA for nearly 3 hours(don't ask) trying to find a location that "used" to be there...:( = not there, anymore.
Anonymous on 03/25/2008:
Michigan's got the fresh ones. I haven't had one in years, might have to stop by soon. They do, however, tend to 'cleanse' your system.
Anonymous on 03/25/2008:
Anonymous on 03/25/2008:
I hope they build a few White Castle restaurants in AZ someday. I have a IN-N-out burger here that’s a good place to get some tasty burgers as well.
old fart on 03/25/2008:
Fresh white castles are the food of the gods... 6 or 8 of them right after you've had a half a case of beer were my staple food when I drank..I used to eat a awful lot of White castles...LOL
Anonymous on 03/25/2008:
In and Out in AZ????? When did that happen?
Anonymous on 03/25/2008:
Have never seen them around here, if I do I'll pick up a box. Thanks Wally.

Steve, In-N-Out are in a few states now.
Anonymous on 03/25/2008:
I remember my Dad bought some of those frozen White Castle burgers when I was in my Junior year of High School(1987-88).I wasn't impressed.

In and Out say it isn't so!
old fart on 03/25/2008:
Steve... you just hadn't drank enough beer before you ate them..
Anonymous on 03/25/2008:
I didn't drink (much) in High School.Us jocks had to stay clean and sober.
old fart on 03/25/2008:
More's the pity..
Actually by the time my drinking career ended, I figure that I was up to just short of a million white castles...
Anonymous on 03/25/2008:
Wow, OF, how did they stay in business after you stopped?
old fart on 03/25/2008:
I dunno.. that's probably why I have such a hard time finding them anymore..
Anonymous on 03/25/2008:

I used to save the boxes that the burgers came in - they made great suitcases for Barbie & friends.
DebtorBasher on 03/25/2008:
AKA Sliders.
old fart on 03/25/2008:
There used to be one off of 6 mile rd and Woodward avenue in Detroit...Within walking distance of the Motel where I stayed at when I sold in Detroit. I always walked because I was usually to plastered to drive...
DebtorBasher on 03/25/2008:
I have a White Castle right up the street from me...I never think about stopping...it's been awhile since I've had them.Ours is also connected with Church's chicken or some other place like that.
Principissa on 03/25/2008:
Honey you haven't lived til you had White Castle. When I was a teenager, and a few times when I was pregnant we'd buy two sacks of burgers and a couple large drinks and just nosh out on White Castle. I haven't been there in years, but I would go back if I had one close to me.
LeeSee on 03/25/2008:
My BF LOVES these! We get them at Costco in the big box. :-)
Anonymous on 03/26/2008:
When I win Power Ball, I am going to take my millions and begin franchising White Castle in New England.
Anonymous on 03/26/2008:
That's why I like you Ken... You're always thinking two steps ahead.
sarahnkrystal on 03/26/2008:
I got the worst heartburn from the frozen ones, they were so good, but I will never eat them ever again!
oldisgood on 03/26/2008:
White Castle is one of those foods where people either love them or hate them. No middle ground. I love them. A great date when I was young was going for a ride to White Castle and getting a dozen burgers to go. Yummy, yummy in my tummy. Also, once, my husband and I got 10 dozen to go and went to friends houses to pass them out---------------at midnight. Not one person complained
DRKELSO on 04/18/2008:
The ones you find in your local freezers are so freaking delicious. I just picked up a couple boxes because they were 2 for $7 in boxes of 6. YUMMMMMM!!!
Anonymous on 09/27/2009:
White Castle burgers are the bomb!
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Awful Service
Posted by on
CLIFTON, NEW JERSEY -- On Thursday, February 21, I visited a White Castle location in Clifton, New Jersey, and I had to wait 16 minutes at a drive-through even though there was only 1 car ahead of me. The credit card machine was not working properly, and after the store clerk attempted to swipe the customer's card many times, I waited endlessly. When I got to the front of the line, the clerk forgot my order, asked me what it was again, gave me a receipt with the correct order on it, but put ketchup on my burger even though it said no ketchup. Thinking that there was no ketchup, I ate it and got sick, as I am allergic.

When I brought this to the attention of the 800 number on my receipt, I was told that I would be contacted by telephone. Four days later, no call, no refund, and no service.

Thanks for nothing...
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Anonymous on 02/25/2008:
Yet another victim of the greed and corruption of the international fast food industrial complex. Don't they know to QC because somebody might be highly allergic to a particular ingredient. Do not the pinheads at White Castle realize how hard it is for a consumer who has EXTREME ketchup reactions to check the burger before biting. I'm guessing they don't and for that I'm sitting here right now giving White Castle the finger.
Slimjim on 02/25/2008:
How could you not taste the ketchup? How could you not look first to assure it was omitted, being you say you are allergic?
Principissa on 02/25/2008:
You should always, always check your food before you leave the drive through, especially if you have a food allergy. I am also wondering why you ate something with ketchup on it, even though you are allergic. I mean really, how hard would it have been to check your burger before you bit into it? Wouldn't you have noticed that the bun had ketchup leaking out of it?
flipper on 02/25/2008:
Why didn't you go inside the restaurant? then you wouldn't have had to wait so long.
Anonymous on 02/25/2008:
principissa -- Don't tell me.. You work at White Castle -- right?
dimplepie on 02/25/2008:
Maybe White Castle itself made you ill, joeyw. I think (personal opinion of course) that White Castle is the epitome of nastiness! Ketchup or no ketchup, I wouldn't eat there anymore!
Principissa on 02/25/2008:
Why Stew, of course I do. Right after I get done with my shift at Dell I work at White Castle, and then from White Castle go straight to Target. I work at least 9 jobs a day.
Starlord on 02/25/2008:
My first job out of high school was at White Castle. Each new hire got a book that told the story of WC and all that it had done for the restaurant business. Between that booklet and the house organ, it gave a real sense of belonging to somthing great. Since Uncle Billy died, the situation with WC has gone straight into the crapper. When I worked there, there were signs all over, saying, "If you have time to lean, you have time to clean."
Since the death of Uncle Billy, I don't think anyone cleans properly anymore. While Uncle Billy was alive, WC bought the land and built the store and was making money from the first hour. Uncle Billy would have had a conniption if he saw a WC in a convenience market like in Richmond , IN. No, the whole pride in being a White Castle employee died with Uncle Billy.
joeyw on 02/25/2008:
The reason that I didn't check the order is that I waited so long for any service at all that I was running really late, but I should have. What galls me is that I still can't find an e-mail address for them, and they did not call me back. But, I know they don't care. Otherwise, would Harold and Kumar have made a satire about them?
DRKELSO on 04/18/2008:
I would have gladly waited 16 weeks in drive through for a juicy, delicious, and utterly glorious White Castle burger. Shame on you east coasters for taking for granted the almighty White Castle chain that us mid-westerners will never even get to taste. Shame Shame
mamajoe on 01/27/2009:
Boy, do I hear ya! I'm the guy that left the comment about their lack of accuracy. One person even suggested that I avoid the drive-through and go inside, but I neglected to mention in my original complaint, it doesn't matter whether you order at the counter, or at the drive-through, at the location I specified, they'll still periodically (almost consistently) botch the order in some way. The only advantage to going inside, is that you can bring the tray right back and have them correct it; with the drive-through, or course, you're on your way, unless you want to pull over and dig through the entire order to check it, pulling burgers apart and having onions spill out all over your cars interior (no thanks). I do have sympathy for people (anyone, anywhere) who work in the food service industry, it's a rough job period. But I have to say, in my experience in ordering from ANY fast food chain, this one is the worst at accuracy hands-down!! Thanks, take care.
Anonymous on 05/07/2012:
HaHaHaHaHa to Stew.Old
jktshff1 on 05/07/2012:
Dang, I miss Princi.....
DebtorBasher on 05/07/2012:
Me TOO!!!
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