Thank you Wilkie Lexus for taking the time to address my concerns. They took the time and energy to resolve an issue I had after dropping my car for service. The managers are very concerned about individuals that are utilizing their services. I feel as though they really care.
Thank you for your help and your time to address my issue.
HAVERTOWN, PENNSYLVANIA -- Went to this dealer to purchase LS 460. That was a painful experience. The sales staff were the rudiest people I'd every met. Mgr here is a friend of mine, which the ony reason a stayed. Returned few weeks later for service and that was a complete NO NO. The service department & parts staff far surpassed the sales dept Rude behavior as well as reaching new lows of unprofessionalism. I now go to Wilmington Lexus for service; its worth the drive. They're nite and dayAdd reply
I recently took my car to Wilkie Lexus for service (normal maintenance). The cost was steep but I thought that since the car is a Lexus the service should be professional. NOT! Plus calling the service department on the phone will connect you with some of the dumbest and rudest females on the planet (RPIZZI). If your Lexus needs service, got to Wilmington Lexus, or better yet, but a BMW! 2 Replies - Latest reply on 11/09/2009Add reply